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Systems Engineer, NBCU Local Chicago - job 1 of 4

Company Description

NBCU Local is reimagining storytelling for the next generation of local news watchers, delivering local content to English and Spanish-speaking audiences in 31 U.S. TV markets and Puerto Rico. We are comprised of NBC Owned Television Stations, NBC Sports Regional Networks and Telemundo Station Group – plus multicast networks COZI TV and TeleXitos, regional cable news network NECN, and 16 free ad-supported streaming TV (FAST) channels – including 11 NBC local news, four Telemundo regional news channels.

The NBCU Local Technology & Operations organization provides the Technology & Workflow Solutions, Support, Media Operations, Production, Studio and Facilities services that power NBCU Local content creation and distribution.

Job Description

We are looking for a Systems Engineer to join the Technology team in Chicago, supporting NBC and Telemundo Chicago. As a Systems Engineer, you will be primarily responsible for implementing and supporting technology and users within our mission critical, media production and enterprise IT environment. If you love a challenge, enjoy working with people, and want to make a positive impact while being a part of a high performing team working at the leading edge of media technology, you could be the perfect match for our team.

Job Responsibilities:

  • Gather requirements, plan, and implement technical and workflow solutions for News, Production, and Creative Services partners.
  • Administration of media production applications, systems and infrastructure, ensuring reliability of technology and operations.
  • Develop and maintain system documentation for operational and troubleshooting purposes.
  • Provide technical support, incident response, and customer communication.
  • Ensure compliance with NBCUniversal cyber security policies and standards.
  • All other duties as assigned.
  • Required onsite. This position is required to be performed full time onsite from an NBCUniversal designated work site.

Qualifications

  • Minimum of 3 years relevant experience.
  • Bachelor’s degree in computer science, engineering, radio, television & film, related fields or equivalent experience.

Skills & Experience we are looking for:

  • Support of mid to major market news or live event production operations & 24x7 mission critical technology facilities.
  • Expertise in planning, implementation and support of media technology including SDI, NDI and ST-2110 video infrastructures, contribution & distribution encoding, live production systems, news gathering tools, NRCS, NLE, media asset management, and transmission systems.
  • Expertise in core IT fundamentals including administration of physical / virtualized / cloud compute & storage, networking, domain & identity management.
  • History of successfully leading complex projects resulting in satisfied stakeholders.

Eligibility Requirements:

  • Salary range: 80k-110k
  • Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
  • Must be willing to work in Chicago, IL
  • Willingness to travel and work outside standard hours, and on weekends with short notice
  • Must have unrestricted work authorization to work in the United States
  • Must be 18 years or older
  • Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
  • Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

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Average salary estimate

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What You Should Know About Systems Engineer, NBCU Local Chicago, NBCUniversal

As a Systems Engineer at NBCU Local Chicago, you'll be part of an innovative team dedicated to reshaping storytelling for today’s diverse audiences. Based at our vibrant location on North Columbus Drive, you will play a crucial role in managing technology that supports both NBC and Telemundo Chicago. Your main responsibilities will include gathering requirements, implementing workflow solutions for our partners in News, Production, and Creative Services, and ensuring the reliability of our media production applications and infrastructure. If you thrive in a fast-paced environment and love tackling complex challenges, this position is perfect for you. Here at NBCU Local, we prioritize teamwork, creativity, and making a positive impact in the industry. You will also engage in incident response and support, ensuring our operations align with NBCUniversal cybersecurity policies. With at least three years of relevant experience and a Bachelor's degree in fields like computer science or engineering, you're well-positioned for this opportunity. If you are ready to work full-time on-site and help elevate the technology that drives our mission, NBCU Local wants to hear from you. Join us in Chicago and be part of a team at the forefront of media technology; the future of local news begins with you!

Frequently Asked Questions (FAQs) for Systems Engineer, NBCU Local Chicago Role at NBCUniversal
What are the primary responsibilities of a Systems Engineer at NBCU Local Chicago?

The Systems Engineer at NBCU Local Chicago is responsible for implementing and supporting technology solutions in our mission-critical media production and enterprise IT environment. This includes gathering requirements, planning, and executing technical solutions for the News, Production, and Creative Services teams, along with administering media production applications and ensuring reliable operations.

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What qualifications are necessary to become a Systems Engineer at NBCU Local Chicago?

To qualify for the Systems Engineer position at NBCU Local Chicago, candidates must have a minimum of three years of relevant experience, along with a Bachelor's degree in computer science, engineering, or related fields. Strong expertise in media technology, IT fundamentals, and successfully leading complex projects are essential for success in this role.

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What kind of work environment can a Systems Engineer expect at NBCU Local Chicago?

A Systems Engineer at NBCU Local Chicago will work in a dynamic and collaborative environment, focusing on media technology solutions. The role requires full-time on-site work, allowing for real-time interaction with team members and an emphasis on quick response to challenges in a 24x7 mission-critical technology facility.

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What skills are essential for a Systems Engineer working with NBCU Local Chicago?

Essential skills for a Systems Engineer at NBCU Local Chicago include expertise in media technology infrastructures like SDI, NDI, and ST-2110, along with core IT knowledge in systems administration (virtual and cloud), networking, and identity management. Familiarity with live production systems and media asset management adds value to this role.

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What are the eligibility requirements for the Systems Engineer position at NBCU Local Chicago?

Candidates interested in the Systems Engineer position at NBCU Local Chicago must be 18 years or older, have unrestricted work authorization in the U.S., and must be willing to work on-site. Additionally, applicants should be prepared for possible in-person interviews as part of the recruitment process.

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Common Interview Questions for Systems Engineer, NBCU Local Chicago
How do you approach implementing a new media technology solution in a production environment?

Start by gathering detailed requirements from stakeholders, planning the project phases comprehensively, and ensuring all technical specifications align with business needs. Communicate effectively throughout the process to keep all parties informed and engaged.

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Can you describe your experience with troubleshooting media production systems?

Highlight specific examples where you identified and resolved issues under pressure, emphasizing your systematic approach to troubleshooting, documentation for reference, and how you liaised with teams for effective resolution.

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What strategies do you use to ensure compliance with cybersecurity policies?

Discuss your experience with reviewing security protocols, enforcing best practices among users, and conducting regular audits of technology systems to ensure they meet NBCUniversal’s cybersecurity standards.

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Describe a complex project you led that required multi-department collaboration.

Detail the project scope, your role in coordinating efforts across departments, the challenges faced, and how you ensured that all stakeholders were satisfied with the outcomes.

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What is your experience with cloud computing and storage solutions?

Provide examples of your hands-on experience with deploying and managing cloud solutions, the tools you utilized, and how these environments improved operational efficiency within the media production sector.

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How do you stay updated with the latest media technology trends?

Share your methods for continuous learning, which may include attending industry conferences, participating in webinars, following tech blogs, and networking with other professionals in the field.

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What techniques do you use for effective communication during incident response?

Discuss the importance of clear and timely communication with stakeholders. Provide examples of how you have maintained transparency during incidents and ensured that information relayed was accurate and actionable.

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How do you prioritize tasks when managing multiple technology projects?

Describe your time management and prioritization approach, using techniques like the Eisenhower Matrix or Kanban boards, and discuss how you assess urgency and importance when allocating time to different projects.

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What role does documentation play in your engineering process?

Emphasize the significance of maintaining clear documentation for every project phase, from requirements and implementation to troubleshooting procedures, as it aids in both knowledge sharing and operational continuity.

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Can you provide an example of how you used data to drive a decision?

Share a specific instance where you analyzed data to inform your decision-making, highlighting how it led to a successful outcome in either a project or operational context.

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We are in business to create and deliver content so compelling it entertains, informs and shapes our world. We believe that the talent, creativity and diversity of our people are our greatest resources. We take our business seriously, but do no...

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