Expert - SO

The Expert in SO at NIQ is primarily responsible for implementing and improving processes and standards, ensuring quality performance, and driving ongoing improvements. This includes supporting budgetary planning, managing resources, and overseeing performance management initiatives.

To qualify for the Expert in SO position at NIQ, candidates should have a bachelor’s degree, preferably in Mathematics, Statistics, or Commerce. A master's degree is an advantage. Additionally, candidates should have 5-8 years of relevant experience and familiarity with SQL/Python.

Problem-solving is a crucial skill for the Expert in SO role at NIQ. The ideal candidate should be able to analyze data effectively and provide solutions to enhance performance and process improvements.

Candidates should have experience with proprietary software related to the NielsenIQ domain, as well as exposure to SQL and Python. Familiarity with machine learning and artificial intelligence is also beneficial, especially when working with large datasets.

At NIQ, you can expect a flexible working environment that promotes balance and well-being. The company places a strong emphasis on employee development through initiatives like LinkedIn Learning and encourages community involvement with volunteer time off.

In your response, outline specific methodologies you've employed, such as Lean or Six Sigma, and describe how you have applied these to improve processes at your previous jobs. Emphasize measurable outcomes.

Discuss your approach to data analysis, including any software, tools, or techniques you find effective. Providing examples of how your analysis led to significant improvements will strengthen your response.

Use the STAR technique (Situation, Task, Action, Result) to articulate how you identified the issue, what steps you took to resolve it, and the outcome of those actions.

Explain your experience in managing expectations and communications with stakeholders, illustrating your ability to listen, advise, and deliver results that meet their needs.

Share your method for prioritization, such as using tools like priority matrices or project management software, and provide examples of how this has helped you successfully manage workload.

Discuss potential challenges you anticipate based on the job description and how you plan to leverage your skills and experiences to overcome them. This shows foresight and preparation.

Provide an example that illustrates your ability to communicate technical information effectively and how you motivated others to enhance their understanding or performance.

Align your skills, experiences, and personal values with NIQ's mission and the specific requirements of the Expert in SO role. Emphasize your enthusiasm for the company’s focus on consumer intelligence.

Mention sources such as professional journals, online courses, and industry conferences. Highlight how this continuous learning enhances your effectiveness in your role.

Discuss your techniques for maintaining quality standards, such as continuous monitoring, feedback loops, and implementing best practices, showing a commitment to excellence.