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Data & Insights Analyst (Contract)

Job Description

Hi. We’re OFX, a global provider of online international payment and money management services. Our journey is one of exciting growth and transformation, revolutionizing how businesses and individuals move and manage money globally. We're evolving into a global payment solutions provider, enabling businesses to streamline their global financial operations, improve control, reduce costs and achieve more. Our new Business Platform offers clients real-time visibility and controls over their payments, expenses, approval workflows and reconciliations to help make business easier.

At OFX, you’ll have the opportunity to bring your expertise to life, collaborate across disciplines, and be part of a team shaping the future of global money management.

Purpose of your role

Reporting to the Data and Insights Manager, the Data & Insights Analyst will provide accurate, timely and relevant business analytics by creating reports, dashboards and presentations on analysis and insights to meet operational needs and recommend improvements.

As an integral member of the Data & Insights team, you will contribute to the development and evolution of OFX’s data framework including data governance, metadata management, quality management, business intelligence, and the practice of analytics and data science. The Data & Insights Analyst will positively contribute to the Data & Insights practice at OFX, sharing knowledge and learnings to build consistency with how OFX discusses, promotes and reports on data & insights.

We have two contract positions available. One for a 24 month contract and one for a 12 month contract. These roles can be based remotely in NSW, QLD, VIC, SA, TAS or ACT. 

What you do

  • Develop an expert understanding of OFX’s business and processes working hand in hand with key stakeholders and team members throughout the business to deliver key prioritised business outcomes
  • Work with Risk and Compliance Teams to build insights and reports needed to deliver to regulators eventually automating most reports and helping teams drive actionable insights.
  • Understand and communicate the wider Data & Analytics Strategy to ensure alignment of the business priorities and decision making.
  • Contribute to the evolution of the Data & Analytics Strategy working within the operating framework and ensuring adherence to the core data capabilities and artefacts
  • Ensure the effective management of data points and the data model from creation through to exploitation
  • Drive the maturity and evolution of the data model and associated practices to support the future and ongoing needs. 
  • Challenge the business stakeholders to ensure the delivery of valued outcomes, with the goal of building less reports and more artefacts that provide insights that evolve and enhance our business efficiency and effectiveness
  • Help define and set effective metrics and to ensure success
  • Delegation and training of individuals across the business to ensure empowerment, autonomy and professional development while ensuring overall objectives are achieved.
  • Management and mitigation of technology risks using proper governance
  • Manage technology costs effectively including resourcing, vendors and infrastructure (where possible)
  • Lead engagement with vendors and partners within specified domain to ensure delivery of OFX’s business outcomes.

Qualifications

What you bring

To Succeed in this role, you will be team orientated, resilient and results driven, be a self-starter and be able to work autonomously.

You will also have:

  • 2 - 5 years’ experience presenting data attributes and analysis to non-technical stakeholders;
  • Advanced knowledge in SQL and ideally using Google Cloud Platform and Big Query (but not essential),
  • Extensive experience with either R or Python Programing languages.
  • Knowledge of Agile Scrum methodology.
  • Strong analytical and problem-solving abilities
  • Exposure or Experience with ML development and operationalisation of ML models
  • Preferably some knowledge on Risk and Compliance data. 

Experience in insurance or financial sectors will be well regarded, but not essential.

Additional Information

What it's like working at OFX

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

  • Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning.
  • Make a difference. Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter.
  • Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs.
  • Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it’s a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome!
  • Benefits that mean something. We offer a range of fantastic benefits, including health insurance, primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you'll feel well-supported at OFX.
  • A great work environment. Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture.

 

At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at [email protected].

We encourage you to apply if this role aligns with your career aspirations.

What You Should Know About Data & Insights Analyst (Contract) , OFX

At OFX, we’re on a mission to revolutionize how individuals and businesses manage their money. We’re currently looking for a Data & Insights Analyst (Contract) who will play a pivotal role in this journey. Located in the heart of Sydney or remotely in specified Australian states, you'll report to the Data and Insights Manager and be responsible for delivering key business analytics through the creation of insightful reports, dashboards, and presentations. We’re excited for you to bring your analytical skills to life, working closely with various stakeholders to understand OFX’s business processes. Your primary focus will involve building data insights and reports that not only meet operational needs but also enhance our overall effectiveness. This role is perfect for someone who thrives on collaboration and has a knack for transforming complex data into understandable insights. With the evolution of our data framework, you'll be a part of a team that emphasizes data governance, quality management, and the practice of analytics. Ideally, you bring with you 2-5 years of experience presenting data to non-technical stakeholders, and have solid skills in SQL, with a familiarity in R or Python. By joining OFX, you won't just be part of a company; you'll be contributing to a culture where learning, development, and a commitment to making money management easier for our clients is at the forefront. If you're results-driven and ready to tackle challenges, we’d love to see you apply! Your journey with OFX starts here.

Frequently Asked Questions (FAQs) for Data & Insights Analyst (Contract) Role at OFX
What are the main responsibilities of a Data & Insights Analyst at OFX?

As a Data & Insights Analyst at OFX, your primary responsibilities include creating reports and dashboards to support business analytics and decision-making. You will work closely with various teams to understand their data needs, develop insights from that data, and automate reporting processes. A significant part of your role involves contributing to the evolution of OFX's data strategy and ensuring effective data governance and management.

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What qualifications are required for the Data & Insights Analyst position at OFX?

To succeed as a Data & Insights Analyst at OFX, you will need 2-5 years of experience in data analysis and presentation, advanced SQL skills, and familiarity with data tools like Google Cloud and Big Query. Proficiency in programming languages such as R or Python is also highly preferred. A background in risk and compliance, particularly within the financial or insurance sectors, can give you a competitive edge in this role.

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What kind of work environment can I expect as a Data & Insights Analyst at OFX?

OFX promotes a hybrid and flexible work environment, emphasizing collaboration and innovative thinking. You will be part of a diverse team that values inclusivity and encourages personal growth. With opportunities for career development, social gatherings, and a supportive culture, you'll find that working at OFX provides not just a job but a fulfilling career pathway.

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Can the Data & Insights Analyst work remotely at OFX?

Yes! OFX offers flexibility in work locations for the Data & Insights Analyst role. You can work remotely from various states across Australia, including NSW, QLD, VIC, SA, TAS, or ACT, allowing you to maintain a work-life balance while contributing effectively to the team.

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How does OFX support professional development for Data & Insights Analysts?

At OFX, we believe in continuous learning and professional development. As a Data & Insights Analyst, you will have access to a wide range of training and career development opportunities. This includes leadership training, mentorship programs, and resources for online learning, helping you enhance your skills and advance in your career.

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Common Interview Questions for Data & Insights Analyst (Contract)
How do you prioritize tasks as a Data & Insights Analyst?

When prioritizing tasks, I consider the business impact and urgency of each request. I often communicate with stakeholders to understand their needs better and assess which insights or reports will deliver the most value to the business. By aligning my priorities with the overall business goals, I can ensure that I deliver meaningful contributions.

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Can you describe a situation where your data analysis led to a significant change in your previous workplace?

In my previous role, I conducted an analysis that revealed inefficiencies in our reporting process. By automating certain reports, I reduced the time spent on manual data collection by 50%. This allowed the team to focus on strategic tasks and improve decision-making. It was rewarding to see how my insights led to tangible operational improvements.

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What tools do you use for data visualization, and why?

I primarily use tools like Tableau and Google Data Studio for data visualization. These platforms allow me to create interactive dashboards that can easily be shared with stakeholders, enhancing their understanding of complex data. Visualization is crucial in communicating insights effectively, making it easier for non-technical audiences to grasp the information at hand.

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How do you approach data cleaning and quality assurance?

I approach data cleaning by first examining the dataset for inconsistencies and errors. I apply techniques like deduplication and normalization. Once the data is clean, I implement checks to ensure ongoing quality, such as setting up validation rules and monitoring data entry processes to reduce the likelihood of errors.

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How important is teamwork to the role of a Data & Insights Analyst?

Teamwork is essential for a Data & Insights Analyst. Collaborating with various departments helps gather diverse insights, ensuring that the analysis reflects the needs of each business unit. Regular communication with team members also allows for shared learning and innovative approaches to problem-solving.

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What metrics do you believe are crucial for assessing data quality?

Key metrics for assessing data quality include accuracy, completeness, consistency, and timeliness. Each of these aspects plays a pivotal role in ensuring that the data used for analysis is reliable. By regularly monitoring these metrics, organizations can maintain a high standard of data quality and make informed decisions.

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How do you stay updated on data analysis trends and tools?

I make it a priority to stay updated on data analysis trends by following influential bloggers and industry publications. I also participate in relevant webinars and workshops and contribute to online forums. Continuous learning helps me implement best practices and new tools effectively in my work.

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Describe your experience with presenting data findings to non-technical stakeholders.

I have extensive experience presenting data findings to non-technical stakeholders. I focus on simplifying complex concepts and using visuals to enhance understanding. By adapting my communication style to fit the audience's expertise and emphasizing the story behind the data, I ensure that my presentations resonate and drive action.

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What steps do you take to ensure your analysis aligns with business objectives?

To ensure my analysis aligns with business objectives, I start by gaining a clear understanding of the organization's goals and challenges. I maintain regular communication with key stakeholders to clarify their expectations and adjust my analysis approach accordingly. This alignment is crucial for delivering insights that support informed decision-making.

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How would you handle a situation where your analysis was challenged?

If my analysis is challenged, I welcome the discussion as an opportunity for growth. I would review the methodology and data sources used and be open to feedback. By explaining my reasoning and offering to re-evaluate the analysis if needed, I can foster a collaborative environment that encourages constructive dialogue and strengthens the final outputs.

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Founded in 1998, OFX, part of the OzForex Group, provides online international monetary transfer services. They are headquartered in Sydney, Australia.

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DATE POSTED
March 18, 2025

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