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EMS Administrator

Job Posting Title

EMS Administrator

Agency

340 OKLAHOMA STATE DEPARTMENT OF HEALTH

Supervisory Organization

340 Medical Facilities Service

Job Posting End Date (Continuous if Blank)

April 21, 2025

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

The annual salary is up to $65,000 based on education and experience.

Why you’ll love it here!

RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!!

Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees.

  • Generous state paid benefit allowance to help cover insurance premiums.
  • A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
  • Flexible spending accounts for health care expenses and/or dependent care.
  • Retirement Savings Plan with a generous match.
  • 15 days of vacation and 15 days of sick leave the first year for full time employees.
  • 11 paid holidays a year.
  • Student Loan repayment options & tuition reimbursement.
  • Employee discounts with a variety of companies and venders.
  • Longevity Bonus for years of service

Job Description

Location: 123 Robert S. Kerr Ave. Oklahoma City, OK 73102

Salary: up to $65,000.00, based on education and experience

Full Time /Part Time: Full time

Work Schedule:  Monday – Friday

Primary Hours: 8:00 a.m. – 5:00 p.m.

Position Description: 

Positions in this job family are assigned responsibilities related to planning, organizing, improving and promoting a statewide system of emergency medical services or administering an emergency medical services program in the state, or approved by the state. Regular business hours are 0800 – 1700.

Position Responsibilities/Essential Functions:

  • Conduct investigations of complaints and allegations of statute and rule violation. Document objective findings and makes recommendations based on objective finding to program area leadership. Complete investigation reports per program area’s best practice and process
  •  Conduct thorough compliance inspections of EMS Agencies, Emergency Medical Response Agencies, and certified first responder agencies. Documents deficiencies /violations, issues requests for corrective action plans.
  •  Complete documentation of inspection reports 2567s in a timely manner and according to program area’s best practice and process.
  • At this level incumbents are assigned responsibilities for planning, organizing, improving and promoting all components of a statewide system of emergency medical services to include coordination of emergency medical services with other state agencies.
  •  Provides direct technical assistance to communities for establishing and maintaining Emergency Medical Services consistent with state statutes and rules.
  • Ensures that relevant information regarding EMS system development is made available to the public, private groups, and other agencies.
  •  Designs, develops and assists in the administration of Emergency Medical Services programs
  •  conduct investigations of complaints and allegations of statute and rule violation. Document objective findings and makes recommendations based on objective finding to program area leadership. Complete investigation reports per program area’s best practice and process.
  • Provides support for the Emergency Medical Services System and Disaster Medical Response Teams, reporting to the incident command post and serving as the regional EMS coordinator as required during disasters
  • Being present in the office is an essential function of this job
  • Other duties as assigned

Other Duties

  • Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
  • Works effectively in team environment, participating and assisting their peers.

Minimum Qualifications:

Education and Experience requirements at this level consist of an possession of a current Oklahoma EMT (Emergency Medical Technician), Intermediate, Advanced EMT or Paramedic license and a bachelor’s degree and four years of experience in Emergency Medical Services, including two years of supervisory experience; a bachelor’s degree and four years of experience in Emergency Medical Services, including two years of supervisory experience; or an equivalent combination of education and experience, substituting one year of experience in Emergency Medical Services for each year of the required education.

Note: No substitution will be allowed for the required two years of supervisory experience. Possession of the current Oklahoma EMT, Intermediate, Advanced EMT, or Paramedic license is required to maintain employment.

Valued Knowledge, Skills and Abilities

Knowledge, Skills and Abilities required at this level include knowledge of the development of the Emergency Medical Services system; of daily EMS operations; of current training standards, equipment, methods, techniques, protocols and procedures; of state and federal laws and rules pertaining to EMS; of Emergency Medical Services necessary to serve all sizes of communities; of Emergency Medical Services currently operating in state communities; and of financing and management of Emergency Medical Services.

Ability is required to interpret and apply laws and rules; to develop abstract concepts like regional provider cooperation and quality improvement systems; to analyze data and use it to improve care; to appropriately plan, conduct and document investigations of rule violations, including effectively interviewing witnesses and providers and reviewing files; to communicate effectively both verbally and in writing, including preparation of reports and presentations to stakeholder groups and regulated entities; to establish and maintain effective working relationships with administrators, field staff and educators; to educate providers in best practices; to establish expectations for optimal care systems; to plan and organize a statewide service program.

Strong organization and project management skills with the ability to manage multiple initiatives simultaneously. Ability to collect, analyze, and interpret data to make data-driven recommendations for improving Trauma and EMS services. Excellent communication skills, both oral and written, to explain health system operations and respond to organizational needs

Proactive approach to identifying issues and implementing effective solutions.

Ability to build and maintain relationships with stakeholders across Trauma and EMS sectors.

Application Requirements:

  • If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application.
  • All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.

Physical Demands and Work Environment:

This role requires field inspections and physical activity, including standing for long periods, walking in uneven terrain, kneeling, and lifting to 50 lbs. The position may require participation in emergency response drills and operational site visits. This role requires working in an office setting type setting with climate control settings and exposure to moderate noise levels and working outdoors in all weather conditions. While performing the duties of the job, employees are required to talk, stoop, crouch, stand, and reach with hands and arms; carry light items; and drive an automobile. This position requires long periods of sitting and daily use of computers/laptops and phones. Applicants must be willing to perform all job-related travel associated with this position.

Travel, including overnight stays and weekend travel, may be required for meetings and site visits. Being present at the office is an essential function of the job

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

Average salary estimate

$65000 / YEARLY (est.)
min
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$65000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About EMS Administrator, OKGov

At the Oklahoma State Department of Health, we're excited to invite applications for the role of EMS Administrator. In this dynamic position, you will play a vital part in promoting and coordinating our state’s emergency medical services system. With a competitive salary of up to $65,000 based on your education and experience, you’ll find that our workplace embodies respect, collaboration, and service. You’ll be responsible for conducting thorough investigations of complaints related to EMS, performing compliance inspections, and ensuring that emergency services agencies meet state standards. One of the most rewarding aspects of this role is the opportunity to make a tangible impact on the health and safety of Oklahomans. You’ll provide technical assistance to communities, develop and administer key EMS programs, and serve as a regional coordinator during disaster responses. The ideal candidate will hold a current Oklahoma EMT license, possess four years of experience in emergency medical services (including supervisory experience), and be passionate about improving public health. Additionally, your work schedule will be set for Monday to Friday from 8:00 AM to 5:00 PM, allowing you a fulfilling work-life balance while contributing to the well-being of our state. Join us and help create a thriving environment for those we serve, all while enjoying a fantastic benefits package that includes generous leave, retirement savings plans, and more. If making a difference in public health excites you, then this is the perfect position for you.

Frequently Asked Questions (FAQs) for EMS Administrator Role at OKGov
What are the responsibilities of an EMS Administrator at the Oklahoma State Department of Health?

As an EMS Administrator at the Oklahoma State Department of Health, you will be tasked with a variety of responsibilities that include conducting investigations of complaints, performing compliance inspections of EMS agencies, and providing technical assistance. You will also be involved in promoting and improving Oklahoma's statewide emergency medical services system and ensuring compliance with established laws and regulations.

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What qualifications are required for the EMS Administrator position at the Oklahoma State Department of Health?

To qualify for the EMS Administrator role at the Oklahoma State Department of Health, candidates must possess a current Oklahoma EMT, Intermediate, Advanced EMT, or Paramedic license along with a bachelor's degree and four years of experience in emergency medical services, including at least two years of supervisory experience. Strong organizational and communication skills are also essential.

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What is the salary range for the EMS Administrator position with the Oklahoma State Department of Health?

The salary for the EMS Administrator position at the Oklahoma State Department of Health is competitive, offering up to $65,000 annually, which is commensurate with your education and experience in the field of emergency medical services.

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What is the work schedule like for the EMS Administrator at the Oklahoma State Department of Health?

The work schedule for the EMS Administrator position is full-time, Monday to Friday, from 8:00 AM to 5:00 PM. This structured schedule allows you to enjoy a balanced work-life environment while actively contributing to the public health efforts in Oklahoma.

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What benefits does the Oklahoma State Department of Health offer for the EMS Administrator position?

The Oklahoma State Department of Health offers an attractive benefits package for the EMS Administrator position, including generous paid vacation and sick leave, insurance options with no pre-existing condition exclusions, a retirement savings plan with a match, student loan repayment options, and employee discounts with various vendors.

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Common Interview Questions for EMS Administrator
What experience do you have in emergency medical services?

Share specific examples from your past roles, emphasizing your hands-on experience, familiarity with regulations, and any leadership roles you've undertaken to guide teams or programs.

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How would you handle a complaint from the public regarding an EMS agency?

Discuss your approach to investigations, highlighting how you would gather facts, interview relevant parties, and ensure that your findings lead to constructive feedback and improvements.

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Can you explain your understanding of state and federal laws pertaining to EMS?

Articulate your knowledge of pertinent legislation, such as the Emergency Medical Technician Act, and discuss how compliance with these laws is essential to maintaining effective emergency services.

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How would you approach developing and implementing an EMS program?

Describe your project management experience and your strategic planning approach, focusing on stakeholder engagement and tracking program effectiveness.

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What strategies do you utilize for educating EMS providers on best practices?

Mention various methods such as workshops, ongoing training sessions, webinars, and resource sharing, emphasizing the importance of continuous education in enhancing EMS standards.

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Describe a situation where you had to work with multiple agencies. How did you ensure collaboration?

Provide an example that showcases your communication skills and teamwork, detailing how you fostered relationships and coordinated efforts to achieve a common objective.

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What steps would you take to evaluate the quality of EMS services?

Discuss utilizing data analysis to assess service delivery, feedback mechanisms from users, and audits of procedural compliance to enhance quality assurance.

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How do you stay current with changes in emergency medical services regulations?

Highlight your commitment to professional development through memberships in EMS organizations, attending conferences, and participating in training courses that keep you updated on industry changes.

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What is your experience with conducting compliance inspections?

Share detailed insights about your previous inspection work, noting the types of agencies you have worked with and how you addressed any deficiencies found during evaluations.

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In your opinion, what are the most critical challenges facing EMS today?

Discuss the key issues such as funding, staffing, regulatory compliance, and the importance of public health initiatives in improving overall emergency medical response effectiveness.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 8, 2025

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