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Senior Manager, Talent Programs

About the Team

The People Programs team at OpenAI plays a pivotal role in creating an environment where every employee can thrive, grow, and contribute to our mission of ensuring that AGI benefits all of humanity. This expanding team develops and executes human-first strategies and programs that support our rapid growth, unique culture, and innovative spirit.

About the Role

We are seeking an experienced and strategic talent leader to serve as the Senior Manager of Talent Programs and first dedicated leader for this work. This senior-level role is responsible for owning, operating, and iterating on key programs in flight—such as recognition, promotions, employee engagement, sentiment analysis, performance reviews, career ladders/levels, and internal mobility—while also architecting and launching new programs from the ground up. 

While some traditional industry practices may be useful, success in this role will require a deep understanding of our People and culture in order to craft effective, people-first strategies that support both our growth and the employee experience.

The ideal candidate brings a strong mix of vision and execution: someone who can shape long-term strategy while also rolling up their sleeves to build, refine, and deliver programs day to day. You’ll work closely with HRBPs, People Programs, Recruiting, and cross-functional leaders to ensure talent initiatives are scalable, aligned with our values, and tailored to the needs of our unique and fast-evolving organization.

This role is initially scoped as a high-impact individual contributor with the potential to grow a team over time. It reports to the Head of People Strategy & Programs.

Your Key Responsibilities:

  • Talent Management Strategy: Develop and implement talent management programs that attract, retain, and develop top talent, aligning with the organization's goals and objectives. 

  • Recognition Programs: Design and oversee effective employee recognition programs to enhance engagement and performance. ​

  • Promotions and Career Development: Manage the promotion process, ensuring transparency and fairness, and develop career pathways to support employee growth. ​

  • Employee Engagement: Lead initiatives to assess and improve employee engagement and sentiment, utilizing surveys and feedback mechanisms to inform action plans. ​

  • Performance Reviews: Oversee the performance evaluation process, including talent reviews and calibrations, ensuring alignment with organizational objectives and fostering a culture of continuous feedback and development. ​

  • Career Ladders and Levels: Develop and maintain clear career progression frameworks, defining roles, responsibilities, and competencies required at each level. ​

  • Internal Mobility: Create and promote internal opportunities for employees, facilitating talent movement across the organization to meet business needs and support career development. ​

  • Collaboration: Partner with HR Business Partners, department leaders, and other stakeholders to ensure talent programs are effectively integrated and aligned with broader HR and organizational strategies. ​

  • Data Analysis and Reporting: Utilize data analytics to assess the effectiveness of talent programs, providing insights and recommendations for continuous improvement. ​

We’re seeking:

  • 10+ years of experience in talent management, human resources, or related areas.

  • Proven experience in designing and implementing talent programs, including recognition, promotions, engagement, performance management, and career progression.​

  • Strong understanding of talent management best practices and trends.​

  • Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization.​

  • Strong analytical skills, with experience in data-driven decision-making.​

  • Proficiency with HRIS and talent management systems.​

  • Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.​

Workplace & Location

This role is based in our San Francisco office, and we chose this location due to the proximity of our core group of People and cross-functional teams. We offer relocation support to new employees, and we use a hybrid work model: three days in the office per week with optional work from home on Thursdays and Fridays.

Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Senior Manager, Talent Programs, OpenAI

Are you passionate about talent management and ready to lead innovative programs? OpenAI is looking for a Senior Manager of Talent Programs to join our dynamic team in San Francisco. In this role, you'll be a key player in shaping and enhancing our employee experience, driving initiatives that attract and retain top talent, and ensuring a vibrant workplace culture. The People Programs team is dedicated to creating a supportive environment for every employee, and as the first dedicated leader for talent programs, you'll have the unique opportunity to design and ride the wave of programs that include recognition, performance reviews, and career development. With a growth mindset, you will collaborate with various teams, using data analytics to steer initiatives effectively. The ideal candidate should possess over 10 years of experience in HR or talent management and have a keen understanding of both traditional practices and innovative strategies. You’ll craft people-first approaches that not only align with our mission but also resonate with the diverse voices within our community. If you're ready to roll up your sleeves and build impactful programs, this is the role for you. Join us and help OpenAI ensure that AGI benefits all of humanity while fostering a culture where individuals can thrive and innovate together!

Frequently Asked Questions (FAQs) for Senior Manager, Talent Programs Role at OpenAI
What are the key responsibilities of a Senior Manager, Talent Programs at OpenAI?

As a Senior Manager, Talent Programs at OpenAI, you will develop effective talent management strategies, oversee employee recognition programs, manage promotions, and enhance employee engagement processes. You'll also be responsible for performance reviews, career ladders, internal mobility, and collaborating with HRBPs and cross-functional leaders to ensure that these talent initiatives align with the company's values and support a thriving workplace culture.

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What qualifications do I need to become a Senior Manager, Talent Programs at OpenAI?

To qualify for the Senior Manager, Talent Programs position at OpenAI, candidates should have over 10 years of experience in talent management or human resources. In addition, a proven track record of developing and implementing recognition, engagement, and performance management programs, along with strong analytical skills and proficiency with HRIS systems, is highly desired.

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What is the work environment like for a Senior Manager, Talent Programs at OpenAI?

The Senior Manager, Talent Programs at OpenAI will work in a modern San Francisco office that fosters collaboration and creativity. The open-plan workspace features height-adjustable desks, conference rooms, and its own in-house prepared meals. OpenAI promotes a healthy work-life balance with a hybrid model, offering three days in the office each week and optional remote work on Thursdays and Fridays.

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How does OpenAI ensure employee engagement for the Senior Manager, Talent Programs role?

OpenAI prioritizes employee engagement for the Senior Manager, Talent Programs role by implementing regular sentiment analysis, conducting surveys, and overseeing initiatives that address employee feedback. This dynamic approach ensures that the strategies you develop are continually refined based on the evolving needs of our workforce, thus fostering a culture of continuous improvement and satisfaction.

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What career development opportunities are available for a Senior Manager, Talent Programs at OpenAI?

A Senior Manager, Talent Programs at OpenAI will not only oversee key programs but will also have the potential to build and lead a team over time. The company encourages personal and professional development, which includes participation in workshops, conferences, and training sessions, all aimed at equipping you with the latest trends in talent management.

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Common Interview Questions for Senior Manager, Talent Programs
What methods do you employ to develop successful talent management strategies?

When answering this question, emphasize your analytical skills and experience in aligning strategies with organizational goals. Discuss your approach to leveraging data to assess the effectiveness of current programs and how you would involve various stakeholders in the strategy development process.

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Can you provide an example of an effective employee recognition program you've implemented?

Share a specific example that highlights your creativity and understanding of employee motivation. Include how you designed the program, the expected outcomes, and the feedback you received from employees. This demonstrates your ability to think outside the box and tailor solutions to your organization's culture.

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How do you ensure fairness and transparency in the promotion process?

Explain your methods for establishing clear criteria for promotions, and discuss how you communicate this to employees. Providing examples of how you handled feedback or concerns in the past can illustrate your commitment to fairness and equity within your approach.

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What metrics do you use to measure employee engagement and success of talent programs?

Discuss specific metrics such as retention rates, employee satisfaction scores, and feedback from performance reviews. Highlight your experience with data analytics and how you use these insights to refine programs continuously.

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How do you handle conflicts within team dynamics, especially during talent assessments?

Approach this question by describing your conflict resolution skills and strategies for mediating disagreements. Mention your commitment to maintaining a positive culture and how you aim to ensure open dialogue among team members in any conflict.

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Describe a time when you introduced a new career development framework.

When answering, be sure to illustrate the situation, the steps you took to implement the framework, and the positive outcomes that followed. Emphasize the importance of collaboration and feedback within the implementation process.

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How do you prioritize requests from various departments regarding talent programs?

Discuss your organizational skills and strategic thinking. Provide an example of how you assess the needs of various stakeholders and prioritize initiatives that align closely with the company goals and the long-term vision.

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What role does data analysis play in your decision-making process?

Explain your approach to utilizing data-driven insights in shaping talent strategies. Providing examples of specific initiatives you've guided using data can further illustrate your analytical mindset.

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How do you foster a culture of continuous feedback in an organization?

Talk about your proactive approach to encouraging feedback, such as regular surveys or open forums. Highlight any tools or practices you’ve implemented to make feedback an ongoing part of the organizational culture.

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Tell us about a challenging talent management initiative you've led.

Be prepared to share a real challenge you faced, the steps taken to address it, and the successful resolution. This allows you to showcase your critical thinking, leadership, and adaptability in the realm of talent management.

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OpenAI is a US based, private research laboratory that aims to develop and direct AI. It is one of the leading Artifical Intellgence organizations and has developed several large AI language models including ChatGPT.

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Badge ChangemakerBadge Future MakerBadge InnovatorBadge Future UnicornBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Feedback Forward
Collaboration over Competition
Growth & Learning
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 23, 2025

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