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Product Designer II - job 3 of 5

OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust.


Learn more or request a demo at opengov.com


Job Summary:


The Product Designer will be responsible for bringing ideas, tools, and processes that help our team collaborate and solve complex problems. This role will understand how to deal with constraints and a fast-paced environment, holding this position and the team to a standard of excellence.


Responsibilities:
  • Leverage our product design principles, government personas, and design system to craft elegant, but practical solutions
  • Design wireframes, mockups, and prototypes and validate them with users
  • Use data from research and product analytics to understand customer needs, make decisions, and communicate solutions
  • Contribute to our unified design system by leveraging reusable patterns across products
  • Work with Senior Designers, Product Management and Engineering leaders to define use cases, requirements, customer journeys, and interactions
  • Present your work to stakeholders across the company to receive feedback and communicate the value of design
  • Rapidly incorporate feedback into your designs and prioritize collaboration


Requirements and Preferred Experience:
  • 2-4 years of experience working in cross-functional product and engineering teams
  • Strong communication skills and an ability to clearly present complex ideas to stakeholders
  • Strong understanding of how to apply human factors and user-centered design principles to software
  • The ability to move fast, listen and adapt
  • Recognized experience leading an iterative design process from concept to implementable solution
  • Ability to start with complex data and customer workflows and drive toward simple and intuitive solutions
  • A master of common design software tools such as Figma (preferred), Sketch, AdobeXD, InVision
  • Experience designing for enterprise software solutions preferred
  • Experience applying various design research methods to gain insight and inform the direction preferred
  • Experience building and maintaining a design system preferred
  • Experience with complex system and wicked problems in government, finance, and enterprise domains preferred


Why OpenGov?


A Mission That Matters

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.


Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.


A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.


A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.


Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

- Comprehensive healthcare options for individuals and families.

- Flexible vacation policy and paid company holidays

- 401(k) with company match

- Paid parental leave, wellness stipends, and HSA contributions

- Professional development and growth opportunities

- A collaborative office environment with weekly catered lunches

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CEO of OpenGov
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What You Should Know About Product Designer II, OpenGov

Join OpenGov as a Product Designer II in Pune, where you'll play a crucial role in shaping the design of cutting-edge AI-enabled software aimed at enhancing the efficiency of government operations. In this role, you'll collaborate within a dynamic team, leveraging your expertise to tackle complex problems and create elegant solutions. Your responsibilities will include designing wireframes, mockups, and prototypes, all while ensuring that user needs are at the forefront of the design process. You’ll have the opportunity to use data-driven insights to influence design decisions and communicate these concepts to stakeholders across the company, making collaboration key to your success. At OpenGov, we value the ability to adapt quickly while maintaining a high standard of excellence. You'll contribute to our cohesive design system and engage with senior designers, product managers, and engineering leaders to define user journeys and interactions. With your experience in human-centered design principles and design tools like Figma, you will drive the design process from concept to execution. If you're ready to make a meaningful impact and help shape the future of public service design, OpenGov is the perfect place for you. Here, your design skills can transform how government interacts with communities, and you'll enjoy a supportive work culture that fosters innovation and personal growth.

Frequently Asked Questions (FAQs) for Product Designer II Role at OpenGov
What responsibilities does a Product Designer II have at OpenGov?

As a Product Designer II at OpenGov, you will be responsible for creating wireframes, mockups, and prototypes while collaborating with cross-functional teams to design user-centric solutions. Your work will involve using research and analytics to enhance product usability, contributing to our design system, and presenting your designs to stakeholders for feedback and iteration.

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What qualifications are needed for the Product Designer II position at OpenGov?

To qualify for the Product Designer II role at OpenGov, candidates should have 2-4 years of experience in product design, strong communication skills, and the ability to present complex ideas clearly. Familiarity with design tools like Figma, Sketch, or AdobeXD, along with experience in user-centered design principles, is also essential.

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What design tools should a Product Designer II at OpenGov be proficient in?

A Product Designer II at OpenGov should be proficient in common design software tools such as Figma, Sketch, and AdobeXD. Familiarity with InVision is a plus. Mastery of these tools will enable you to efficiently create designs that meet users' needs and collaborate effectively with team members.

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How does OpenGov support the professional growth of its Product Designers?

OpenGov offers numerous opportunities for professional development, which includes on-the-job learning, mentoring, and potential promotion from within. The company fosters a culture where innovative ideas are encouraged, and high performance is recognized and rewarded.

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What is the work culture like for a Product Designer II at OpenGov?

The work culture for a Product Designer II at OpenGov is fast-paced and results-driven, prioritizing impact over traditional 9-to-5 routines. The team is collaborative and passionate about public service, providing an environment where employees are encouraged to take initiative and contribute to meaningful projects.

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Common Interview Questions for Product Designer II
Can you describe your design process as a Product Designer?

In your response, outline the stages of your design process, from research and ideation to prototyping and user testing. Emphasize the importance of user-centered design and how you incorporate feedback throughout the process for successful outcomes.

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How do you handle feedback on your designs?

Discuss how you view feedback as a critical component of the design process. Share examples of how you have iteratively improved your work based on input from stakeholders or users, highlighting your collaboration skills.

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What methods do you use to understand user needs?

Mention various research methods you employ, such as user interviews, surveys, or usability tests, to gather insights about user needs. Emphasize your ability to analyze this data to inform your design decisions.

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Can you share an example of a complex design challenge you faced?

Provide a specific example of a challenging design problem you tackled, detailing the steps you took to understand the issue, the design solutions you proposed, and the impact of your results.

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How do you prioritize tasks when working on multiple projects?

Explain your approach to managing time and prioritizing tasks based on deadlines and project requirements. Highlight any tools or methodologies you use to keep organized and focused under pressure.

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What is your experience with design systems?

Discuss your familiarity with design systems, including any involvement in creating or maintaining them. Share your understanding of how design systems help ensure consistency and efficiency across products.

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How do you stay updated with design trends and technologies?

Talk about the resources you utilize to stay current in the design field, such as industry blogs, webinars, online courses, or design communities. Mention how this helps you implement new ideas into your work.

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Describe a time you had to present your designs to stakeholders.

Share an experience where you successfully presented your designs, focusing on how you communicated your ideas clearly and handled any questions or critiques from the audience.

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How do you ensure your designs are accessible to all users?

Explain your understanding of accessibility in design and share specific practices you follow to ensure your designs cater to all users, including those with disabilities. Highlight any relevant guidelines you adhere to.

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Why do you want to work as a Product Designer II at OpenGov?

Express your passion for using design to improve public services and government efficiency. Talk about what specifically attracts you to OpenGov’s mission and how your values align with the company's goals.

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Powering more Effective and Accountable Government

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DATE POSTED
February 24, 2025

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