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Sales Development Representative - San Francisco

OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust.

Learn more or request a demo at opengov.com

Job Summary:

The Sales Development Representative (SDR) plays a pivotal role in fostering OpenGov's business growth. You'll connect with government leaders across the country, introducing them to modern solutions that can transform how they serve their communities. This role involves crafting and executing effective prospecting strategies, generating qualified leads, and coordinating product demonstrations for Account Executives. The ideal candidate should possess inherent sales skills, be motivated by results, and be dedicated to cultivating new business prospects. 

This entry-level position is designed for individuals eager to learn and grow within a fast-paced sales environment. You’ll receive hands-on training, mentorship, and clear pathways for advancement.

Responsibilities:

  • Assess and evaluate market trends and customer needs to identify fresh business opportunities for OpenGov in the public sector

  • Become a product expert on OpenGov's cloud-based platform, catering to local, state, special districts, and non-profits.

  • Develop and endorse optimal prospecting strategies within assigned territory, in alignment with Account Executives and Customer Success managers, to meet monthly quotas for scheduled demos and qualified opportunities

  • Cultivate high-quality meetings by utilizing tools such as Salesforce.com, LinkedIn and Outreach to generate daily inbound leads and establish credibility and rapport with potential customers

  • Create and execute effective strategies for expanding business within designated prospect lists and other jurisdictional categories

  • Clearly and persuasively communicate the value OpenGov offers to customers and promptly establish credibility and rapport with potential clients

  • Maintain a high volume of prospecting calls and emails per week, while remaining adaptable and focused amid rapid changes. This entails customer interactions, delivering the benefits of our products, overcoming objections, and demonstrating in-depth expertise in one dedicated product suite. 

  • Attend trade shows and events, promoting our offerings and generating leads.

  • Analyze and follow up with leads generated at conferences or events to ensure optimal opportunities are capitalized upon and effectively pursued

  • Actively manage leads and apply expert analysis to ensure the prioritization of qualified leads

  • Collaborate with the marketing team to ensure effective lead generation and conversion strategies are in place to drive new business growth

Requirements and Preferred Experience:

  • Bachelor’s degree strongly preferred in Business, Finance, Accounting, or a related field.

  • 0-2 years of experience in sales or a customer-facing role, including internships, campus jobs, or similar activities.

  • Background in B2B, SaaS, finance, budgeting, and/or accounting is a plus.

  • Familiarity with Salesforce or a similar CRM system is a plus.

  • Excellent computer skills, including familiarity with G Suite and other business software.

  • Self-motivated, creative, results-oriented, with a competitive drive and adaptability in fast-paced environments.

  • Ability to stay focused, adaptable, and competitive in fast-paced environments.

  • A genuine enthusiasm for learning about the sales process, technology, and the ever-evolving landscape of the gov-tech industry.

  • Previous experience with cold calling, in-person sales meetings, or attending a sales Bootcamp is a plus.

  • Passion for challenging the status quo and driving industry transformation

  • An understanding of the unique challenges and opportunities within the government sector or related industries.

$50K – $80K

On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

  • Comprehensive healthcare options for individuals and families.

  • Flexible vacation policy and paid company holidays

  • 401(k) with company match

  • Paid parental leave, wellness stipends, and HSA contributions

  • Professional development and growth opportunities

  • A collaborative office environment with weekly catered lunches

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Average salary estimate

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$50000K
$80000K

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What You Should Know About Sales Development Representative - San Francisco , OpenGov

Join OpenGov as a Sales Development Representative in San Francisco and be part of a team that's transforming how government entities operate. OpenGov is at the forefront of AI-enabled software tailored for public sector needs, supporting over 2,000 communities across the U.S. In this vibrant role, you will connect with key government leaders, showcasing solutions that enhance their ability to serve communities effectively. Your responsibilities will include developing innovative prospecting strategies, generating qualified leads, and setting up engaging product demonstrations for our Account Executives. If you're a motivated individual with a passion for sales, this entry-level position is a fantastic opportunity for personal growth. You'll benefit from a supportive training program and mentorship from experienced professionals in a fast-paced environment. Communication is key, so being able to articulate the value of OpenGov's cloud-based platform will be crucial as you build those essential relationships. You’ll also leverage tools like Salesforce, LinkedIn, and Outreach to maximize your outreach efforts. Plus, your involvement at trade shows will give you the chance to network, gain insights, and drive genuine interest in our offerings. So, if you’re ready to kickstart your career in sales while making a real difference in the public sector, OpenGov wants to hear from you!

Frequently Asked Questions (FAQs) for Sales Development Representative - San Francisco Role at OpenGov
What are the primary responsibilities of a Sales Development Representative at OpenGov?

As a Sales Development Representative at OpenGov, your key responsibilities will include identifying new business opportunities by assessing market trends, developing prospecting strategies, and generating qualified leads. You'll actively engage with potential governmental clients, delivering compelling product demonstrations alongside the Account Executives, establishing credibility, and nurturing those important client relationships.

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What qualifications do you need to become a Sales Development Representative at OpenGov?

To join OpenGov as a Sales Development Representative, a bachelor's degree in Business, Finance, or a related field is strongly preferred. While 0-2 years of experience in sales or customer-facing roles is ideal, entry-level candidates eager to learn and grow are also welcome. Knowledge of B2B, SaaS, and familiarity with CRM systems like Salesforce will certainly give you an edge.

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What skills are necessary for success as a Sales Development Representative at OpenGov?

Success as a Sales Development Representative at OpenGov hinges on several key skills: excellent communication abilities, self-motivation, and adaptability in a fast-paced environment. Being creative and results-oriented is crucial, as is having a genuine enthusiasm for the sales process and the gov-tech industry. Familiarity with digital tools such as G Suite, Salesforce, and other customer engagement platforms is also beneficial.

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What does the career path look like for a Sales Development Representative at OpenGov?

At OpenGov, the career path for a Sales Development Representative is clear and promising. Starting in this entry-level position provides you with hands-on training and mentorship from seasoned sales professionals. From there, high performers can expect opportunities for advancement into Account Executive roles and beyond, as the company values promoting from within.

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What compensation and benefits can a Sales Development Representative expect at OpenGov?

The compensation range for a Sales Development Representative at OpenGov is between $50K to $80K, which includes base salary plus potential variable compensation based on your performance. Additionally, OpenGov offers a comprehensive benefits package, including healthcare options, a flexible vacation policy, a 401(k) plan, and opportunities for professional development to ensure a rewarding work experience.

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Common Interview Questions for Sales Development Representative - San Francisco
What methods would you use to generate leads as a Sales Development Representative?

To generate leads effectively as a Sales Development Representative, I would leverage multiple channels, including cold calls, email outreach, and social media platforms like LinkedIn. I would also participate in industry events and trade shows to network and capture potential clients directly, while utilizing tools like Salesforce to track interactions and follow-ups.

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How would you handle objections from potential clients?

Handling objections requires patience and a deep understanding of the product. I would listen carefully to the client's concerns, empathize with their situation, and provide well-informed responses that demonstrate how OpenGov's solutions align with their needs while highlighting success stories from similar clients in the public sector.

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Can you describe a time when you had to adapt quickly in a professional setting?

In my previous role, I faced a situation where a significant product change was implemented. I quickly adapted by attending training sessions, updating my sales approach, and communicating these changes to my clients to ensure consistency. This adaptability led to successfully maintaining my client base during the transition period.

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What do you know about OpenGov and our mission?

I understand that OpenGov is dedicated to empowering government entities with effective, AI-enabled software solutions that enhance transparency and efficiency. Your mission to drive innovation in the public sector deeply resonates with me, as I believe in the importance of accountable government that effectively serves communities.

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Why do you want to work as a Sales Development Representative in the public sector?

I am passionate about making a positive impact in the public sector, where technology can truly enhance the way government operates and interacts with communities. Working as a Sales Development Representative allows me to contribute to this mission by connecting clients to solutions that can transform their operations, helping them better serve their constituents.

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What experience do you have with CRM systems?

I have hands-on experience with CRM systems, particularly Salesforce, where I've utilized it to manage leads, track communication, and analyze client interaction data. I understand how essential CRM tools are for building client relationships and boosting sales efficiency, and I’m eager to apply this knowledge at OpenGov.

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How would you prioritize leads in the sales process?

I would prioritize leads based on their level of engagement, fit with OpenGov’s solutions, and urgency of their needs. Using analytics from our CRM and considering factors such as previous interactions and feedback, I would categorize leads into high, medium, and low priority to effectively allocate my time and resources.

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Discuss a time when you successfully worked as part of a team.

In a recent internship, I collaborated with a marketing team to develop a campaign that increased lead generation. I contributed by sharing insights on potential client needs and ensuring our messaging resonated with the target audience. This collaboration not only yielded positive results but also reinforced the importance of teamwork in achieving common goals.

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Describe your approach to learning about new technology.

I take a proactive approach to learning about new technology by engaging in online courses, attending webinars, and reading industry publications. Additionally, I make it a point to network with professionals in the field to gain firsthand insights. This commitment fuels my passion for staying updated on trends that impact the public sector.

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What motivates you in a sales environment?

I'm motivated by the challenge of meeting and exceeding goals, the opportunity to build meaningful relationships with clients, and the satisfaction that comes from helping organizations improve their services. The dynamic nature of the sales environment, coupled with the potential for positive change in the public sector, drives me to continuously strive for success.

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Powering more Effective and Accountable Government

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DATE POSTED
April 9, 2025

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