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Designer/Developer, e-Learning


Summary
 

Promotes blended learning solutions and the use of innovative technology and tools to meet business goals of developing a high-performing workforce. Produces web-enabled e-learning, traditional educational materials, or a blended solution using leading-edge technology


Description
 

Location: This position is full-time (40-hours/week) Monday-Friday on a hybrid work schedule. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings. This role is located at 4101 Percival Road, Columbia, SC 29229.

What You'll Do:

  • Uses advanced technologies to design/develop/deploy e-learning solutions via web applications. Produces high-quality online learning modules that interface with a learning management system. Creates content and applies design/graphic principles to educational materials for traditional learning and/or blended solutions. Designs and updates e-learning using unique combinations of cutting-edge interactive media, state-of-the-art techniques, electronic tools and systems. Evaluate and revise materials based on the effectiveness of training programs and curriculum.

  • Test, problem-solves, updates and maintains e-learning, traditional and/or blended learning solutions. Works closely with support staff and customer to ensure working functionality between e-learning materials, learning management systems, and intranet or internet sites. Work with Technical Support Staff to troubleshoot computer and software issues.

  • Assists with the design of needs assessments, the development of processes, and the evaluation of program effectiveness. Creates data management tools to assist in the continuous improvement of training products and services. Performs duties that may include customer conference calls, planning meetings, action items, professional development seminars, tasks related to certification, training others and/or special projects.

  • Assume project management responsibilities for both internal and external clients/customers, related to e-learning training program design, development, and deliverables.

To Qualify for This Position, You'll Need the Following:

  • Required Education: Bachelor's in a job related field

  • Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience 

  • Required Work Experience: 2 years-instructional design, electronic media design, or related work experience.

  • Required Software and tools: Knowledge of eLearning application tools such as Lectora, Articulate, Adobe eLearning Suite, Adobe Creative Cloud, HTML, SQL, JavaScript, Visual Basic, Question mark, Captivate, Photoshop, InDesign, Illustrator or related tools. Video and audio editing experience a plus. Knowledge of processors, electronic equipment, computer hardware and software, including applications and programming. Knowledge of national standard for web development and online learning (SCORM/AICC) or other evolving e-learning standards. Knowledge of 508 compliance a plus.

Required Skills and Abilities:

  • Excellent verbal and written communication, presentation and interpersonal skills. Strong organizational, time management, prioritization, conceptual and planning skills.

  • Ability to work on several projects simultaneously both independently and with groups. Intermediate knowledge of needs assessment techniques.

  • General knowledge of methods for reporting statistics.

  • Ability to work continually and effectively under stringent pressure including constant and numerous deadlines and company and contract ambiguities.

  • Knowledge of media production, communication and dissemination techniques and methods including alternative ways to inform and entertain via written, oral and visual media.

We Prefer That You Have The Following:

  • Bachelor's degree-Education or Training, Information Technology, Computer Science, or other related field.

  • 5 years-experience as an eLearning developer using multiple main course creation tools (Lectora, Articulate, Toolbook, Storyline).

  • knowledge of Section 508 requirements for appropriate areas.

  • Certification in adobe products for graphics design or authoring software.

Our comprehensive benefits package includes the following:

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.

  • Subsidized health plans, dental and vision coverage

  • 401k retirement savings plan with company match

  • Life Insurance

  • Paid Time Off (PTO)

  • On-site cafeterias and fitness centers in major locations

  • Education Assistance

  • Service Recognition

  • National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will conduct interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications.



 

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Here's more information

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail mycareer.help@bcbssc.com or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

What You Should Know About Designer/Developer, e-Learning, ourhrconnect

Are you ready to make an impact in the world of e-learning? Join the fantastic team at BlueCross BlueShield of South Carolina as a Designer/Developer! This full-time position in Columbia, South Carolina, gives you the chance to create and refine blended learning solutions that utilize innovative technologies to enhance workforce development. You'll spend your weekdays in a hybrid work environment, collaborating in an engaging atmosphere while having the flexibility to work remotely at times. Your role will involve designing and developing exciting e-learning materials, ensuring that they meet the needs of both internal and external clients. With your experience in instructional design and electronic media, you'll create high-quality online learning modules and gather feedback to continuously improve your projects. Collaborating with support staff, you'll troubleshoot any issues while maintaining functionality across learning management systems and resources. We believe in supporting your career growth, so you'll also have opportunities to manage projects, conduct needs assessments, and facilitate professional development initiatives. With a solid benefits package that includes health coverage, 401k plans, and education assistance, this role is fully committed to your success and well-being. If you have a bachelor's degree, at least two years of relevant experience, and proficiency in e-learning tools, we want you to apply and embrace the chance to elevate our e-learning solutions to new heights!

Frequently Asked Questions (FAQs) for Designer/Developer, e-Learning Role at ourhrconnect
What skills are essential for a Designer/Developer at BlueCross BlueShield of South Carolina?

To excel as a Designer/Developer at BlueCross BlueShield of South Carolina, you'll need strong communication and interpersonal skills, along with creativity in instructional design. Proficiency in eLearning tools such as Lectora, Articulate, and Adobe Creative Cloud is essential. Additionally, experience in project management and understanding web development standards are important for delivering effective e-learning solutions.

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What experience is required for the Designer/Developer position at BlueCross BlueShield of South Carolina?

The Designer/Developer role at BlueCross BlueShield of South Carolina requires a bachelor's degree or an equivalent combination of education and experience. Candidates should have at least two years of relevant experience in instructional design or electronic media design and familiarity with eLearning applications and standards like SCORM/AICC.

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What does a typical day look like for a Designer/Developer at BlueCross BlueShield of South Carolina?

A typical day for a Designer/Developer at BlueCross BlueShield of South Carolina involves collaborating with cross-functional teams, designing and developing engaging e-learning materials, and conducting evaluations of training programs. You'll also troubleshoot technical issues, manage projects, and engage in continuous improvement initiatives to enhance learning outcomes.

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What benefits are offered to Designer/Developer employees at BlueCross BlueShield of South Carolina?

Employees in the Designer/Developer position at BlueCross BlueShield of South Carolina enjoy a comprehensive benefits package that includes health plans, a 401k retirement savings plan with company match, paid time off, education assistance, and more. The company focuses on employee wellness and career development, making it an excellent workplace choice.

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How does BlueCross BlueShield of South Carolina prioritize diversity in the workplace for the Designer/Developer role?

BlueCross BlueShield of South Carolina is committed to fostering a diverse and inclusive workplace. For the Designer/Developer role, the company values unique perspectives and abilities, creating an environment where each employee is encouraged to grow, develop their skills, and contribute to the team's success.

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Common Interview Questions for Designer/Developer, e-Learning
What design principles do you follow when creating e-learning content?

When creating e-learning content, I prioritize user-centered design principles, ensuring that the material is engaging and accessible. I focus on clarity, consistency, and interactivity to facilitate learning, and I routinely gather and implement feedback to improve the effectiveness of my designs.

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Can you describe your experience with eLearning software tools?

I've worked extensively with various eLearning software tools, including Articulate Storyline and Adobe Captivate. My experience includes creating dynamic e-learning modules that incorporate multimedia elements and interactivity, enabling learners to engage with the content effectively and improve their retention.

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How do you measure the effectiveness of your e-learning programs?

I measure the effectiveness of my e-learning programs through both qualitative and quantitative assessments. This includes analyzing completion rates, learner feedback, and pre- and post-assessments to understand knowledge retention and engagement levels. Based on this data, I make necessary adjustments to enhance the learning experience.

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What strategies do you use to manage multiple projects at once?

To manage multiple projects, I use a combination of prioritization and organization techniques. I set clear goals and deadlines, utilize project management tools to track progress, and maintain consistent communication with all stakeholders, ensuring transparency and timely delivery of each project.

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Describe a challenging project you worked on and how you overcame obstacles.

I once worked on a project that required integrating complex multimedia elements into an e-learning module. To overcome the technical challenges, I collaborated closely with IT support, participated in knowledge-sharing sessions, and researched best practices to find creative solutions that resulted in a successful final product.

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How do you stay current with the latest e-learning trends and technologies?

I stay current with e-learning trends by attending webinars, participating in industry conferences, and following leading e-learning blogs and forums. Engaging with a community of professionals helps me to keep up-to-date with new technologies and methods that can enhance my development skills.

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What methods do you implement for ensuring accessibility in your e-learning designs?

I strive to ensure accessibility by following standards such as Section 508 and WCAG. This includes using clear language, providing text alternatives for audio and visual content, and designing navigation that is easy to understand and use for all learners, regardless of their abilities.

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What role does collaboration play in your design process?

Collaboration is crucial in my design process; I engage with subject matter experts, learners, and stakeholders to gather insights and feedback. This collaborative approach enables me to create e-learning solutions that are aligned with organizational goals and learner needs, ensuring effectiveness and relevance.

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How would you handle negative feedback on your work?

I view negative feedback as an opportunity for growth. I take the time to understand the concerns raised and seek clarification if necessary. By doing so, I can reflect on the feedback and make the adjustments needed to enhance my work and better meet the expectations of my audience.

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What is your experience with project management in e-learning development?

I have experience in project management, overseeing e-learning development from conception to delivery. I ensure that timelines are met and resources are allocated effectively, facilitating open communication among team members. My goal is to ensure projects are delivered on time and meet quality standards.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 13, 2025

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