Senior Executive Assistant

Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6,000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market.

Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io. 

The Role  

We are searching for an exceptional Senior Executive Assistant to support our two executives over our technical teams: SVP, Global Head of Engineering and SVP, Product who oversee engineering, product, design, security, support. A Senior Executive Assistant provides high-level administrative and operational support, managing the executive’s schedule, travel, and communications, while also acting as a liaison between the executive and other teams. If you thrive in fast-paced environments, enjoy problem-solving, love to collaborate with super-smart people, and are passionate about being organized - please read on! 

Location: We are looking to hire this position with hybrid 2-3 days/week.

• Calendar Management: Manage daily calendars and executive travel - solving complex scheduling situations in  a collaborative and team-oriented manner   
• Meeting Support: Preparing meeting agendas, materials, and minutes, and tracking action items. 
• Operational Support: Communicate directly and on behalf of the engineering, product, security, technical support teams both internally and externally (VIP stakeholders including customers, executive staff, vendors, and company-wide communications). 
• Work with C-level leaders and tenured teams on business rhythms and events 
• Project Management: Execute special projects and project manage events, effectively partnering with  cross-functional teams and managing deadline pressures while providing proactive updates 
• Operational Support: Anticipating the leaders' needs, streamlining workflows, and identifying opportunities for improvement.
• Triage: Act as an effective barometer for incoming issues to determine levels of urgency and the appropriate courses of action in collaboration with other EAs and executive staff 
• Data Management: Maintaining records and files, including confidential information, and managing CRM data
• Expense Management: Processing and reconciling expenses accurately
• Conflict resolution: Prioritize conflicting needs while handling matters expeditiously with proactive follow-through   
• Relationship Management: Build strong relationships to establish and maintain credibility, trust, and confidence with  executive staff and peers 

• Minimum of 5 years experience as an Executive Assistant, with at least 3 years supporting executives in a high-growth start-up environment.
• Great Communicator: You have the ability to write and communicate on the behalf of leadership showing exceptional writing and verbal communication skills 
• Go-Getter: You’re eager, resourceful, and constantly put your problem-solving skills to the test 
• Quick: Energetic is your baseline and you’re a fast learner. You get excited about and love solving puzzles and take pride in your work. You have a strong sense of urgency, the ability to anticipate needs, and exceptional follow-through at all times. You thrive in a fast-paced environment 
• Team Player: you strive for greatness, and know that teamwork is the way to get there. You’re a natural leader! You are able to demonstrate the ability to influence outcomes. You're able to work independently and as part of a team!
• Super Organized: You have a superior organizational aptitude and love the details while being able to be flexible 
• Tech Savvy: you utilize the latest tools to make your work as efficient as possible. You have a natural curiosity for the tech industry, and want to be part of a highly energetic and passionate team about to make history.
• Proficient in Microsoft Office Suite & other relevant software
• BA/BS degree or equivalent experience 
• Experience working with Engineering and Product strongly preferred!

The annual base salary range for this role is $95,000-$140,000 USD. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the your skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.

#LI-Hybrid

#LI-SC1

Why You’ll Love It Here

• Flexible time off

• 401k to help you save for the future

• Generous medical, dental, and vision coverage for full-time employees and their dependents

• A parental leave program that includes options for a paid night nurse, and a gradual return to work

• Infertility/ assisted reproductive services benefit

• Employee referral bonuses to encourage the addition of great new people to the team

• Snacks and beverages in the Office, along with fun events to celebrate

• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.