Loan Servicing Manager

As a Loan Servicing Manager at PPF, your primary responsibilities include managing the full lifecycle of hard money loans, collaborating with investors and borrowers on their projects, providing strategic guidance, and ensuring compliance with loan terms. You'll also oversee property marketing and portfolio performance reporting, making sure we maintain a streamlined process that benefits both our clients and our investors.

To apply for the Loan Servicing Manager role at PPF, candidates ideally should have a bachelor’s degree in finance, business administration, or a related field, along with a minimum of 2 years of experience in loan servicing or real estate investment. Strong project management skills, exceptional communication abilities, and proficiency in managing financial investor relations are also key qualifications for success in this position.

PPF offers a competitive salary for the Loan Servicing Manager position along with great benefits, including 100% company-paid medical, dental, and vision insurance premiums. Additionally, we provide a 401k plan with up to 4% matching, generous paid time off, and access to an on-site fitness center, ensuring that our employees have a rewarding work-life balance.

The Loan Servicing Manager plays a crucial role in fostering a collaborative work environment at PPF. By supervising a close-knit team and collaborating with processing and underwriting teams, this role helps stimulate operational efficiency and innovative solutions, all while guiding clients and investors through the complexities of their projects.

To thrive as a Loan Servicing Manager at PPF, strong project management, organizational, and problem-solving skills are essential. Additionally, having exceptional negotiation abilities and advanced knowledge of financial investor relations will equip you to effectively support and guide clients through their construction projects while ensuring adherence to loan terms.

Be prepared to describe your past roles that involved hard money loans, including the loan lifecycle, how you dealt with borrower relationships, and any specific examples of loans you've managed from start to finish.

Discuss your methods for tracking compliance, whether that's through regular check-ins with borrowers, maintaining clear documentation, or implementing robust monitoring systems to catch potential issues early.

Give examples of your past experiences where you provided guidance and support to new investors, such as helping them with contract negotiations, marketing strategies, or navigating project financing.

Share your approach to following up on payments, communicating with borrowers, and detailing any strategies you’ve used for resolving defaults while ensuring a professional yet firm stance.

Articulate the importance of teamwork in achieving goals, sharing responsibilities, and ensuring projects run smoothly. Offer examples where collaboration led to successful outcomes in past roles.

Provide details about a project you oversaw, including the challenges you faced, how you navigated them, and what you learned from the experience about managing projects effectively.

Highlight how you stay informed on regulatory changes, whether through professional associations, online courses, or networking, and emphasize your adaptability to the ever-changing landscape.

Discuss your skills in preparing detailed financial reports, including profit and loss statements, and explain how you ensure accuracy and use these reports to inform decision-making.

Share your thoughts on the importance of having clear policies and how you've been involved in creating or refining them in the past to align with industry best practices.

Express your enthusiasm for the role and the company, tying your skills and experience to the job's requirements while sharing your long-term career goals and how PPF aligns with them.