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Manager Current Client Consulting

Description

  

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. 

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

As part of the Sales & Marketing team, you’ll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need.

With a position in Sales & Marketing, you’ll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities.


Position Overview:

Reporting to the Director of Client Consulting, the Current Client Consulting (CCC) Manager plays an important role within our Sales Support Division, providing leadership and oversight to our CCC team. CCCs are an integral part of the company’s sales organization, working with current clients to help them better identify their business objectives and leverage Paylocity product sets for maximum results and efficiencies.

 

Reports To: Director, Current Client Consulting

Locations: Schaumburg, IL (hybrid schedule) 

Reports To: Current Client Consultant Manager 

 
 

Responsibilities

The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Plans, organizes, directs, and coaches team members, to ensure high individual and team performance.
  • Mentor teams to meet or exceed assigned monthly sales activity standards and sales quotas.
  • Oversees weekly performance and monthly quota objectives and provides counseling and coaching as needed.
  • Creates a climate that attracts, retains, and motivates team to reach high quality standards, coaching more junior members.
  • Develops team by providing mentoring, educational opportunities, and experiential growth opportunities.
  • Responsible for meeting deadlines and prioritizing workload in an efficient and professional manner.
  • Creates an established chain of command for all escalations.
  • Conducts regular weekly and monthly team meetings to ensure proper communication and team cohesion.
  • Strives toward continued professional growth on a constant and consistent basis.
  • Partners with cross functional teams to include Marketing, L&D, etc. to complete projects related to the CCC Department, and process improvement.
  • Responsible for performing other job-related duties as assigned.

Requirements:

  • Bachelor’s degree (will consider commensurate experience) with a minimum of 3+ years of inside sales experience.
  • 2 years of experience managing and motivating sales teams (Preferred)
  • Excellent B2B sales and customer service, and customer retention experience
  • Strong recruitment, development, and retention experience
  • Strong communication (verbal and written) and presentation skills.
  • Prior experience using a CRM system for client management.
  • Strong knowledge of sales processes and methodologies, and ability to understand Sales mindset to create value proposition for quicker assimilation into work process
  • Strong active listening skills to be able to uncover client needs and objectives
  • Proficiency with the Internet and MS Office applications such as Word, Excel, and PowerPoint.

Soft Skills:

  • Team Player, collaborating with others to make awesome happen
  • Self-Motivated– you like to work hard, play hard.
  • Adaptable– quick feet! You can shift priorities if needed.
  • Highly Organized – detail-oriented is your thing!
  • MS Office applications - are no sweat when it comes to your skillset

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. 

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. 

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

This role can be performed from any office in the US. The pay range for this position is $70,500-100,700/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.

Average salary estimate

$85600 / YEARLY (est.)
min
max
$70500K
$100700K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager Current Client Consulting, Paylocity

At Paylocity, we're on the lookout for a passionate Manager for Current Client Consulting to join our dynamic team in Schaumburg, Illinois! As an award-winning provider of cloud-based HR and payroll software solutions, we're changing the game for HR departments everywhere. The Current Client Consulting team makes a significant impact by ensuring our clients unlock the full potential of our user-friendly software. In this role, you'll report to the Director of Client Consulting, leading a team that's all about helping clients set and achieve their business goals. Your responsibilities will include coaching team members to meet sales activity targets, mentoring them in their professional journeys, and fostering a positive and productive team culture. You will play a vital role in performance management and will regularly collaborate with cross-functional teams to innovate and improve processes. If you thrive in a fast-paced environment and have a knack for problem-solving and strategic thinking, this position could be a perfect fit for you. With great benefits like medical, dental, vision coverage, and opportunities for career development, Paylocity truly values its employees. Join us, and let's make awesome happen together while ensuring our clients know just how powerful our solutions can be!

Frequently Asked Questions (FAQs) for Manager Current Client Consulting Role at Paylocity
What are the key responsibilities of the Manager Current Client Consulting at Paylocity?

The Manager Current Client Consulting at Paylocity is responsible for leading the Current Client Consulting team to enhance client relationships and ensure they are maximizing the effectiveness of our software solutions. Key duties include coaching and mentoring team members, monitoring performance against quotas, organizing team meetings for effective communication, and collaborating with other departments to improve processes. This role is crucial for aligning client needs with our offerings and driving client satisfaction.

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What qualifications are necessary for the Manager Current Client Consulting position at Paylocity?

To qualify for the Manager Current Client Consulting position at Paylocity, candidates should have a Bachelor’s degree with at least 3 years of inside sales experience, and ideally 2 years managing sales teams. Additionally, strong communication skills, both verbal and written, are essential, as well as experience in customer service, retention strategies, and utilizing CRM systems to manage client relationships. Proven ability to foster a thriving team environment is also crucial.

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What type of team culture can the Manager Current Client Consulting expect at Paylocity?

At Paylocity, the Manager Current Client Consulting will be part of a collaborative and supportive culture that values teamwork and individual growth. The company fosters an environment where innovation and adaptability are encouraged, as well as diversity and inclusion. Employees are motivated to achieve excellence as they work together to solve client challenges and contribute to the company's vision of delivering unparalleled HR solutions.

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What is the work schedule and location for the Manager Current Client Consulting role at Paylocity?

The Manager Current Client Consulting role at Paylocity is based in Schaumburg, Illinois, and offers a hybrid work schedule. This means you can enjoy the flexibility of working both from the office and remotely. This setup is designed to promote a balance between collaboration with your team and the independence of working from home, allowing for a productive work-life balance.

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What benefits does the Manager Current Client Consulting receive at Paylocity?

As a Manager Current Client Consulting at Paylocity, you'll enjoy a comprehensive benefits package that includes medical, dental, and vision insurance, life and disability insurance, and a 401(k) match. Paylocity also emphasizes career growth with various development opportunities. The well-being of employees is a priority, and the company provides perks that support personal and family needs.

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Common Interview Questions for Manager Current Client Consulting
How do you prioritize your team's tasks as a Manager Current Client Consulting?

In prioritizing tasks, I focus on aligning our team's goals with client objectives and company targets. I encourage open communication within the team to understand which tasks are most urgent and impactful, and I regularly review our progress to make informed decisions about reallocating resources if needed.

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Can you describe a time when you successfully coached a team member?

Certainly! One notable instance was when a junior consultant was struggling with client interactions. I arranged regular mentorship sessions, where we role-played various scenarios. Through constructive feedback and encouragement, they gained confidence, ultimately improving their client relationships significantly.

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What strategies do you employ to foster team cohesion?

To foster cohesion, I prioritize team-building activities, both in the workplace and virtually. Additionally, I ensure that each team member's contributions are recognized and valuable to the overall success of the team, creating a sense of belonging and collective purpose.

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How do you assess client satisfaction in your role?

I typically assess client satisfaction through regular check-ins, surveys, and by creating feedback loops where clients can express their concerns and needs. This direct communication helps me to gauge their satisfaction levels and adjust our strategies to meet their expectations effectively.

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How do you approach developing your team’s skills?

I believe in a tailored development approach, identifying each team member's strengths and areas for growth. I facilitate training opportunities, encourage participation in workshops, and promote mentorship within the team to ensure everyone is invested in their skill development.

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What role does data play in your management style?

Data plays a critical role in my management style; I rely on performance metrics to make informed decisions regarding our strategies and processes. By analyzing data, I can identify trends, address challenges, and celebrate successes, ensuring that the team stays focused and motivated.

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How would you handle a team member not meeting performance expectations?

If a team member is not meeting performance expectations, I would first seek to understand the underlying issues through a private discussion. From there, we would create an action plan that includes specific goals, resources for improvement, and regular follow-ups for accountability.

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Can you provide an example of a creative solution you've implemented to meet client needs?

Absolutely! One time, a client expressed difficulty in using certain features of our software. I coordinated a tailored training session, including live demonstrations and Q&A sessions, which greatly improved their understanding and satisfaction—a solution that enhanced their productivity remarkably.

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What techniques do you use to motivate your sales team?

I motivate my sales team through a combination of recognition programs, performance incentives, and fostering a supportive environment. Regularly celebrating wins and providing opportunities for professional growth keeps everyone engaged and driven to reach their targets.

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How do you stay updated on industry trends relevant to Client Consulting?

I stay updated on industry trends through continuous learning—subscribing to industry publications, attending webinars, participating in professional networks, and engaging in discussions with peers. This knowledge is vital for informing our strategies and keeping our solutions relevant.

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Paylocity offers an intuitive, easy-to-use HR and payroll product suite that helps businesses tackle today’s challenges while moving them toward the promise of tomorrow. Known for its unique culture and consistently recognized as one of the best p...

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DATE POSTED
April 7, 2025

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