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Machine Learning Engineer

Are you passionate about building great products? Do you want to redefine the way travellers explore the world? Keen to be part of this growth journey with a bunch of amazing people? Then Pelago is the place for you!


We are looking for ambitious and motivated talents who are excited about staying on the cutting edge of Technology and always keen on innovating new ways to drive growth and taking our startup to new heights.


WHO ARE WE? 

Pelago is a travel experiences platform created by Singapore Airlines Group. Think of us as a travel magazine that you can book - highly curated, visually inspiring, with the trust and quality of Singapore Airlines. We connect you with global, local cultures and ideas so you can expand your life.


We are a team of diverse, passionate, empowered, inclusive, authentic and open individuals who share the same values and strive towards a common goal!


WHAT CAN WE OFFER YOU?  

- A unique opportunity to take end-to-end ownership of your workstream to deliver real value to users. 

- Platforms to solve real user problems concerning travel planning & booking with innovative products/services.

- An amazing peer group to work with, and the ability to learn from the similarly great minds around you. 

- An opportunity to be an integral part of shaping the company’s growth and culture with a diverse, fun, and dynamic environment with teammates from different parts of the world.

- Competitive compensation and benefits - including work flexibility, insurance, remote working and more!


WHAT WILL YOU DO 

As a Machine Learning Engineer at Pelago, you will be a critical member of our Data Science team, focused on enhancing our platform’s search and recommendation capabilities. Your responsibilities will include:


Develop & Deploy ML Models

- Design, implement, and optimize machine learning models to power personalized travel search and recommendation systems.

- Leverage retrieval-based techniques to improve the relevance and accuracy of search results.

Integration & Production

- Integrate ML solutions seamlessly with our existing infrastructure using tools such as Elasticsearch to enable scalable and efficient indexing and retrieval.

- Deploy end-to-end ML pipelines, ensuring models perform reliably in production environments.

Collaboration Within the Data Science Team

- Work closely with data scientists, analysts, and other ML engineers to share insights, validate hypotheses, and continuously enhance model performance.

- Contribute to cross-functional projects by providing technical expertise and data-driven recommendations that align with business goals.

Research & Innovation

- Stay updated with emerging trends in machine learning, particularly in LLM Retrieval-Augmented Generation (RAG) frameworks, to continuously enhance our algorithms.

- Experiment with and iterate on novel techniques to drive personalized user experiences and innovative search functionalities.

Communication & Stakeholder Engagement

- Collaborate with product, engineering, and data analytics teams to translate complex business challenges into effective technical solutions.

- Clearly communicate model performance metrics and insights to both technical and non-technical stakeholders.


WHAT EXPERTISE ARE MUST HAVES FOR THIS ROLE?

- Bachelor’s degree in Computer Science, Engineering, or a related field.

- 2-3 years of hands-on experience in machine learning engineering, specifically in building retrieval search and recommendation systems.

- Proficiency in Python and experience with ML frameworks such as TensorFlow, PyTorch, or similar.

- Practical experience with search technologies, especially Elasticsearch, to support scalable data retrieval.

- Strong analytical and problem-solving skills with the ability to work with large datasets and complex algorithms.


WHAT EXPERTISE ARE GOOD TO HAVE?

- Exposure to LLM Retrieval-Augmented Generation (RAG) frameworks and state-of-the-art techniques in natural language processing.

- Experience in a travel or consumer-facing digital platform.

- Familiarity with cloud-based ML platforms (AWS, GCP, or Azure) and deployment practices.

- Additional experience in data processing and feature engineering to enhance model performance.


If you’re as excited as we are in this journey, do apply directly with a copy of your full resume. We'll reach out to you as soon as we can! 

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What You Should Know About Machine Learning Engineer, Pelago Health

If you have a passion for innovation and technology, Pelago is eager to welcome a talented Machine Learning Engineer to our vibrant team in Singapore! At Pelago, a travel experiences platform created by the Singapore Airlines Group, we're transforming the way travelers explore the world by delivering curated, culturally-rich journeys that combine the quality of Singapore Airlines with modern technology. As a Machine Learning Engineer, you'll be at the heart of our Data Science team, focusing on enhancing search and recommendation functionalities that help our users plan their perfect trips. Your daily tasks will involve developing and deploying machine learning models, integrating these solutions into our systems using tools like Elasticsearch, and collaborating with cross-functional teams to provide insightful, data-driven recommendations. Your work here not only drives immediate user value but also contributes to our long-term growth. We pride ourselves on being a diverse, inclusive environment where innovation flourishes, and there’s never a dull moment with our enthusiastic team! We offer competitive compensation, flexible work options, and a chance to be part of redefining travel experiences. If you’re excited by the idea of improving travel planning and being part of a dedicated team, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Machine Learning Engineer Role at Pelago Health
What are the key responsibilities of a Machine Learning Engineer at Pelago?

The Machine Learning Engineer at Pelago will be responsible for developing and deploying machine learning models that enhance our platform’s search and recommendation capabilities. This includes designing and optimizing models for personalized travel planning, integrating solutions with existing infrastructure, and collaborating with the Data Science team to share insights and improve model performance.

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What qualifications are required for the Machine Learning Engineer position at Pelago?

To qualify for the Machine Learning Engineer role at Pelago, candidates should have a Bachelor’s degree in Computer Science, Engineering, or a related field, along with 2-3 years of experience in machine learning engineering focused on retrieval search systems. Proficiency in Python and experience with ML frameworks such as TensorFlow or PyTorch are essential.

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What technologies will I work with as a Machine Learning Engineer at Pelago?

As a Machine Learning Engineer at Pelago, you will work with technologies including Python, TensorFlow, PyTorch, and Elasticsearch. You’ll also benefit from exposure to cloud-based ML platforms like AWS, GCP, or Azure in your projects.

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Is experience in the travel industry necessary for the Machine Learning Engineer role at Pelago?

While experience in the travel industry is not mandatory, having a background in travel or consumer-facing digital platforms can be advantageous for understanding the unique challenges and user needs within this space, making your contributions more impactful at Pelago.

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What can I expect from the working culture at Pelago as a Machine Learning Engineer?

At Pelago, you can expect a dynamic and inclusive working culture that values creativity, collaboration, and continuous learning. You will be surrounded by passionate individuals who are dedicated to leveraging technology to redefine travel experiences, ensuring that every team member's voice is heard and appreciated.

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Common Interview Questions for Machine Learning Engineer
Can you explain a machine learning project you've worked on that relates to search and recommendation systems?

In your response, provide a concise overview of a specific project, including the goals, the machine learning techniques you applied, and how the outcome benefited the users or the business. Be sure to emphasize your role and any challenges you overcame.

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What is your experience with deploying machine learning models in production environments?

Discuss your familiarity with deploying models using tools like Flask or FastAPI, your knowledge of CI/CD pipelines, or any experience you have with monitoring model performance in a live setting to ensure reliability and scalability.

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How do you approach feature engineering for machine learning models?

When answering, explain your methodology for selecting and extracting features that will improve model accuracy. Discuss techniques you've used, such as normalization or encoding categorical variables, and the importance of understanding the underlying data.

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What metrics do you consider when evaluating the performance of a recommendation model?

Mention common metrics like precision, recall, F1 score, and area under the ROC curve. Your answer should highlight how you interpret these metrics to improve model performance and align with user needs.

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Can you discuss your experience with Elasticsearch or similar search technologies?

In your response, describe specific projects where you implemented Elasticsearch or another search technology, detailing your role in integrating this system with ML models to enhance the user experience and the outcomes you achieved.

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How do you stay updated with the latest trends in machine learning and data science?

Share your strategies for continuous learning, such as reading research papers, participating in online courses or seminars, joining relevant professional networks, and experimenting with new tools in your spare time.

Join Rise to see the full answer
Describe a time you worked in a team to solve a complex problem.

Provide an example that highlights your teamwork skills, your contribution to problem-solving discussions, and how you facilitated communication among team members, ensuring everyone's ideas were considered.

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What role does experimentation play in your approach to machine learning?

Discuss how you implement A/B testing and iterative model development to refine your algorithms based on real user data. Emphasize the significance of being adaptable and open to changes based on experimental results.

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How do you ensure model bias is minimized in your machine learning systems?

Explain your approach to evaluating and mitigating bias, including preemptively analyzing the training datasets and implementing strategies like adversarial debiasing to ensure fair outcomes.

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Why do you want to work at Pelago as a Machine Learning Engineer?

This is your opportunity to express your personal motivations for joining Pelago, such as your passion for travel technology, aligning with the company’s mission, and how you believe your skills will contribute to shaping the future of travel experiences.

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Pelago is leading online clinic that offers offers personalized treatment for people looking to overcome tobacco, alcohol, and opioid use. The company is committed to giving employers the means to offer on-demand, personalized support to workers.

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DATE POSTED
March 26, 2025

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