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Community Investor

Who We Are

Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities.

Job Summary

Reporting to the Director of Community Investments, the Community Investor manages relevant and responsive grantmaking and engages in deep community engagement. Together with the community investment team, the Community Investor develops and operationalizes strategies and opportunities for better health, especially in diverse communities. The Community Investor leads and operationalizes investments for Foundation’s grant programs applying a trust-based approach to centering and building community relationships. Key responsibilities are to manage relationships in community with existing and emerging partners; execute on all aspects of grantmaking to include grants administration, proposal review, site visits, audits, financial due diligence, evaluation, and reporting; engage and convene community stakeholders. Additionally, this position is responsible for identifying and recommending opportunities for funding. Leads and/or assists as needed in special projects to advance goals and objectives of the Foundation.

Job Description

 Program Officer, Foundation

Role Summary

  • What is the education / years of experience / certifications required for this job?
    • BA/BS minimum, Masters preferred. Minimum of 5-7 years of professional experience working with/in nonprofit organizations, community work, philanthropy/or foundation work; Strong background in health, aging and/or racial and social justice.  
  • What is the primary objective of this job?
    • Relevant and responsive grantmaking, deep community engagement as convenor/partner/advocate, and other field building roles and practices
    • Increase strategies/opportunities for better health especially in diverse communities through systems and/or policy change in communities where our company does business (CT, ME, MA, NH, and RI)
    • Contribute to success of the Foundation team as a high functioning collaborator to achieve team goals.
  • Why is this important to the organization?
    • Functions as bridge between the company and community, leveraging external networks, relationships and initiatives that increase community health and company visibility.
    • Enhances the visibility and relevance of the company in community; increases our knowledge of community activities, priorities and ideas; supports positive system and policy changes that improve health and wellbeing by partnering and investing in community especially diverse communities.
  • What are key desired outcomes of this job?
    • Deliver community benefit and social impact; implement the Foundation’s grant strategies and focus areas in a relevant and responsive manner; build trust with community and key stakeholders, partner with foundation staff; continuous improvement is evident in practices; action occurs among community stakeholders on issues prioritized by community.

Key Responsibilities

  • What is the scope of work for this job?

Grantmaking

  • Lead and execute on all aspects of grantmaking including office hour meetings with nonprofits, review process for grantmaking, financial due diligence, grant award, site visits and evaluation; communicating with potential grantees during all phases of the grant process and scheduling learning conversations to assess progress and understand lessons learned to inform future investments.
  • Support and engage applicants and grantees as needed through all phases of grantmaking.
  • Lead, develop and maintain collaborative relationships in various sectors with key partners, coalitions and community organizations and grantees including when relevant with their partners.
  • Lead in representing Foundation in various states; foster relationships with key leaders and partners, monitor trends and issues ensuring Foundation stays relevant and effective.
  • Work closely with Community Investment Director, Senior Community Investor, and Communications Manager to review, evaluate, prepare, and present written recommendations to Foundation Board of Directors
  • Work closely with President, Director and Senior Community Investor to ensure timely and accurate preparation of all grant-related and contractor communication, including terms and conditions of awarded grants, grantee financials and other documentation maintained in Cybergrants, our online application and reporting database.       
  • Work with grantees and staff to measure grant outcomes.
  • Inform, develop, implement, and disseminate information about the Foundation and grants via various communication channels including press releases, online webinars, in-person presentations (internal and external) and social media working with appropriate leads.
  • Provide timely and meaningful feedback to applicants who have been approved and declined.
  • Track and report on grantmaking budget for current and future years
  • Develop reports and dashboards summarizing grant activities for Foundation Board of Directors and other key stakeholders.

Field Building

  • Develop collaborative relationships with key partners, coalitions and community organizations on issues related and aligned to Foundation giving.
  • Lead and/or assist on special projects; convene and engage grantees and community partners.
  • Represent the Foundation locally, regionally, and nationally on issues aligned to Foundation work.

Grants Administration

  • Maintain current and accurate records of all grantees in Cybergrants, including application materials, financial documentation, and reports.
  • Technical lead/advisor to grantees and partner organizations on Cybergrants for resolving technical issues requiring diagnosis and follow up.
  • Process timely payments for all new and current grantees in partnership with Director and Accounts Payable.
  • Participate and inform quality and process improvement for grant process. 
  • Support Grants team and others to compile interim and final reports and prepare analyses for Foundation leadership as needed.
  • Other duties
  • Grow and maintain a level of expertise in grantmaking, foundation practices as well as issues of interest connected to Foundation focus to support development, implementation and sustaining of initiatives and grants.
  • Collaborate with grant team on requests for investment information from company colleagues.
  • Develop skills and knowledge through appropriate activities, including seminars and conferences.
  • Assist and/or lead special projects as requested by the President or Director.
  • Other projects and duties as assigned.

  • What is the expected impact (ex. Long-term vs. annual) of this job?
    • Community priorities are addressed because we are a relevant partner and cultivate relationships; grow expertise to develop and implement health and wellbeing grant opportunities that address community priorities and promote public policies key to community and mission of the Foundation.
    • Our company is viewed as an important ally and key community partner in issues that matter to them.
  • What, if any, strategic planning efforts are part of this job?
    • Contribute to annual planning and setting of Business Goals and Objectives (BG&Os)
    • Surface emerging issues and trends in community
  • What business does a person in this job support?
    • The company overall
  • What function(s) does a person in this job support?
    • All lines of business, The Foundation, Corporate Citizenship,
  • Which location(s) or region(s) does a person in this job support?
    • Five states – Connecticut, Maine, Massachusetts, New Hampshire, and Rhode Island; all sites with a focus/emphasis on CT and RI

Points of Collaboration

  • What role does this job report to in the organization?
    • Director of Community Investments, Foundation
  • What groups of Employees will this job primarily work with to complete the job?
    • Foundation/corporate citizenship team, Government Affairs, Foundation Board of Directors, Market Leads, business diversity, Colleague Resource Groups (CRGs), internal audit, community relations/affairs, and human resources
  • What external customers, if any, will this job interact with to complete the job?
    • Grantees, national and local aging organizations, state and municipal leaders, nonprofit organizations, media, other foundations, grantmaking associations, and affinity groups (multiple sectors)
  • Are there people who depend on this job being done properly to do their jobs?
    • Foundation, corporate citizenship, market leads, internal communications, public relations, government affairs, human resources, marketing, and other lines of business seeking data on charitable giving/community benefit

Functional Oversight

  • What specific knowledge areas / domains should a person in this job possess?
    • Philanthropy, relationship management, communications expertise, community relations
    • Social determinants of health; overall health
    • Diversity, equity, and inclusion
  • What specific industry, business, and geographical knowledge and awareness should a person in this job possess?
    • Nonprofit sector; government relations; philanthropy; development
    • New England region at state and local levels
    • Background in health, aging, healthy food access, behavioral health and/or related fields such as public health and government benefit programs including Supplemental Nutrition Access Program (SNAP) and Long Term Services and Supports (LTSS)
  • What capabilities /behaviours should a person in this job exhibit to successfully complete this job?
    • Collaborative and strategic; strong relationship development and management skills; analytical and systems thinking; strong presenter and facilitator; advocate for social racial and equity issues; proximate to community; curious and humble; team player

Major Decisions

  • What key decisions is this role responsible for making?
    • Who to provide grant funding to, including staff authority grants and board recommendations
    • Priorities for field and sector engagement
    • What/how to employ and operationalize lessons learned through community engagement/advocacy and grantmaking
  • What is the scope of decision making?
    • Within assigned responsibilities

Context / Rationale

Explanation of why the role was created or significantly changed

  • Existing role that ensures company’s community investments, including philanthropic giving and presence in community, contribute to positive change and visibility.

Differentiators that having this role will provide

  • Externally: increases visibility and build company’s reputation as a relevant community investor and philanthropic leader; increased subject matter expertise from advancing systems change and public policy; serves as an ambassador to the non-profit sector, especially among grantees; and enhances the brand.
  • Internally: leverages community expertise on behalf of Plan; assists company teams supporting member and community health/wellbeing; informs employees and engages them in community issues and opportunities for strategic philanthropic engagement.

Key Performance Metrics

  • How will the role be evaluated?
    • Performance against established annual goals and objectives
  • Which functional metrics may the role own?
    • On time performance and distribution of investments in community
    • Community survey results
    • Grantee outputs and outcomes
  • How is quality, success, and improvement measured for this role?
    • Stakeholder feedback
    • Annual co-developed Business Goals and Objectives
  • BA/BS minimum, Masters preferred. Minimum of 5-7 years of professional experience working with/in nonprofit organizations, community work, philanthropy/or foundation work; Strong background in health, aging, healthy food access, behavioral health and/or related fields.  
  • Knowledge areas / domains should include: philanthropy, relationship management, communications expertise, community relations; social determinants of health; overall health; and diversity, equity, and inclusion
  • Candidates should be: Collaborative and strategic; strong relationship development and management skills; analytical and systems thinking; strong presenter and facilitator; advocate for social racial and equity issues; proximate to community; curious and humble; team player

Compensation & Total Rewards Overview

As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:

  • Medical, dental and vision coverage

  • Retirement plans

  • Paid time off

  • Employer-paid life and disability insurance with additional buy-up coverage options

  • Tuition program

  • Well-being benefits

  • Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/

Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity

​Point32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do—from product design to the workforce driving that innovation. Our Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity team's strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent.  We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact TA_operations@point32health.org

Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

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What You Should Know About Community Investor, Point32Health

Are you passionate about making a real difference in community health? Point32Health is on the lookout for a Community Investor in Canton, MA, who will play a pivotal role in transforming lives through strategic grantmaking and community engagement. In this dynamic position, you'll report to the Director of Community Investments and will be responsible for managing impactful grants while fostering strong partnerships within diverse communities. Your expertise in health, aging, and social justice will be crucial as you lead initiatives that center on health equity. From proposal reviews to site visits, your hands-on approach will ensure that funding responds to local needs. Collaborating with a talented team, you’ll develop strategies that not only enhance community health but also elevate Point32Health’s visibility as a trusted partner. Your ability to build relationships with grantees, stakeholders, and community organizations will boost our efforts to champion health and wellbeing. We value curiosity, teamwork, and a deep commitment to community impact. If you have a background in nonprofit work and a desire to advocate for social issues, this could be your chance to shape public policies while being part of a company that truly cares. Join us and help create healthier communities together!

Frequently Asked Questions (FAQs) for Community Investor Role at Point32Health
What qualifications are needed for the Community Investor role at Point32Health?

To be considered for the Community Investor position at Point32Health, candidates must hold a BA/BS degree, with a Master's degree preferred. Additionally, a minimum of 5-7 years of professional experience in nonprofit organizations, community work, or philanthropy is essential. A strong background in health, aging, and social justice further enhances your suitability for this role.

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What are the responsibilities of a Community Investor at Point32Health?

As a Community Investor at Point32Health, your primary responsibilities include managing grant proposals, leading community engagement initiatives, and executing all aspects of grantmaking. This involves conducting site visits, performing financial due diligence, and engaging with community stakeholders to ensure that the Foundation's funding is relevant and responsive to local health needs.

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What impact does the Community Investor position have on local communities?

The Community Investor position at Point32Health serves as a vital bridge between the organization and the communities we serve. By effectively allocating grant funding and fostering partnerships, you’ll contribute to increasing health equity and promoting positive system changes that directly address community priorities. Your role will help elevate the organization's impact and visibility as a community partner.

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How does Point32Health approach grantmaking through the Community Investor role?

Point32Health's approach to grantmaking, as led by the Community Investor, emphasizes a trust-based model that prioritizes building relationships with community organizations. This involves a thorough review process, site visits, and continuous engagement to ensure that grant decisions are informed by the needs and insights of the communities served.

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Why is the Community Investor role important at Point32Health?

The Community Investor role is crucial at Point32Health because it directly contributes to our mission of enhancing community health and wellbeing. By focusing on responsive grantmaking and community engagement, this position helps to ensure that our investments align with the real needs of diverse populations, ultimately fostering systems and policies that create lasting health improvements.

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Common Interview Questions for Community Investor
How do you prioritize grant applications as a Community Investor?

When prioritizing grant applications, I assess each proposal based on its alignment with community needs and the Foundation’s strategic goals. I consider factors such as the potential impact on health outcomes, the organization’s capacity to deliver on its proposal, and how the initiative addresses social determinants of health.

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Can you describe a successful community engagement project you've led?

One successful project involved convening stakeholders from various sectors to brainstorm solutions to access issues within the healthcare system. By facilitating open discussions and creating actionable plans, we identified clear interventions that led to improved access to resources for underserved populations.

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What strategies would you employ to build trust with community organizations?

Building trust with community organizations relies on consistent communication, active listening, and transparency. I would establish regular check-ins, engage in collaborative activities, and ensure that their feedback is valued and acted upon, demonstrating a genuine commitment to fostering mutual respect and partnership.

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How do you measure the impact of grant-funded initiatives?

Measuring impact begins with implementing clear evaluation metrics from the outset. I would collect qualitative and quantitative data, conduct follow-up assessments with grantees, and utilize community feedback to gauge successes and areas for improvement, ensuring that we learn from each investment made.

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What is your understanding of social determinants of health?

Social determinants of health refer to the conditions in which people are born, grow, live, work, and age. Factors such as socioeconomic status, education, and access to healthcare resources significantly influence health outcomes. Understanding these determinants allows us to tailor our investments and initiatives effectively.

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How would you handle a conflict between grantees or stakeholders?

In a conflict situation, I would prioritize open communication and mediation. My approach would involve listening to all parties involved, identifying the root causes of the disagreement, and facilitating a discussion aimed at finding common ground so that we can collaboratively seek a resolution.

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What motivates you to work in community investments?

My motivation stems from a deep-seated belief in the power of community engagement to effect positive change. I am driven by the opportunity to contribute to social justice initiatives and improve health equity, ultimately ensuring that everyone has the resources they need to thrive.

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How do you keep up with trends in grantmaking and community needs?

I stay informed on trends in grantmaking by actively participating in professional networks, attending workshops and conferences, and subscribing to relevant publications. Engaging directly with community members and stakeholders also helps me understand their evolving needs.

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Describe your experience with financial due diligence in grantmaking.

I have performed financial due diligence by reviewing grantee financial statements, analyzing budgets, and assessing the fiscal health of organizations. This ensures that we allocate funds responsibly and supports our commitment to effective and impactful grantmaking.

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What is your approach to collaborating with diverse stakeholders?

My approach to collaboration emphasizes inclusivity and mutual respect. I seek to engage stakeholders from various sectors, ensuring that everyone has a voice in the process and that we leverage our diverse perspectives and experiences to create more holistic and effective solutions.

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Point32Health is our corporate name. Harvard Pilgrim Health Care, Tufts Health Plan and our other brands will continue to show up as they do today—trusted, high-quality health plans for people across the country. As Point32Health, we strive to be...

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April 15, 2025

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