Sales Operations Manager

As a Sales Operations Manager at Portoro, you'll oversee the entire sales funnel, which includes tracking, nurturing, and converting leads through HubSpot CRM. You'll optimize lead generation tactics like data scraping and AI-driven lead scoring while ensuring that our Business Development Representatives adhere to structured outreach cadences. Additionally, you'll manage KPIs, real-time dashboards, and build referral partnerships to enhance our property management services performance.

To apply for the Sales Operations Manager role at Portoro, candidates should have at least 5 years of experience in sales operations, business development, or revenue management in the hospitality or real estate sectors. Strong expertise in CRM, particularly HubSpot, along with familiarity with AI tools for sales automation is essential. Applicants should also possess a solid analytical mindset and excellent communication skills geared towards building trust with clients.

At Portoro, we believe in empowering our team members. As a Sales Operations Manager, you’ll have numerous opportunities for career advancement within our growing company. We offer supportive tools for your success, along with flexible vacation time to promote a healthy work-life balance. You'll be part of a collaborative team where celebrating achievements is part of our culture, facilitating your professional growth within the organization.

The Sales Operations Manager role at Portoro is designed to be a fully remote position, allowing you to work from the comfort of your own home. Our culture thrives in a fast-paced, startup environment, encouraging innovation and proactive decision-making. You'll be part of a dynamic team that values flexibility, collaboration, and a commitment to delivering exceptional service, all while having fun!

Sales Operations Managers at Portoro use a variety of tools and technologies to enhance their productivity and efficiency. This includes HubSpot CRM for managing leads and sales pipelines, AI-driven analytics for performance monitoring, and data scraping resources for generating leads. These tools facilitate effective communication and ensure that you can track KPIs efficiently while optimizing sales strategies.

In answering this question, highlight specific examples of how you've utilized HubSpot CRM in your past roles. Discuss your proficiency in managing leads, setting up automation workflows, and tracking sales metrics. Demonstrating your analytical skills in using the CRM for optimizing sales processes will showcase your fit for the Sales Operations Manager role at Portoro.

Explain your strategies for building trust and rapport with clients and partners. Discuss specific techniques you've used, such as regular check-ins, personalized communication, and understanding their needs. Illustrate this with examples showing how your relationship-building led to successful partnerships in your previous roles, relevant to what you'll encounter as a Sales Operations Manager at Portoro.

Share specific lead generation tactics that have worked for you in previous roles. Mention strategies like utilizing data scraping tools, AI-driven lead scoring, and various outreach techniques. Discuss how you measure success and adjust those tactics based on results to demonstrate your analytical approach as a Sales Operations Manager.

When answering, provide a concrete example of a situation where you analyzed sales data. Explain the tools you used, the KPIs you analyzed, and the actions you implemented based on your findings. Be sure to highlight the tangible outcomes of your analysis, such as increased leads or improved conversion rates, showcasing your capacity for data-driven decision-making.

Discuss your methods for monitoring and reporting on sales performance metrics. Explain how you keep the team motivated while adhering to KPIs, perhaps through regular feedback sessions, coaching, or structured performance reviews. Emphasize your leadership style and how you cultivate a driven team culture aligned with Portoro's values.

Share how you have conducted competitive analysis in previous roles to identify opportunities for growth. Discuss the tools you utilized for this analysis and how the insights you gained informed your sales strategies. Mention any successful targeted outreach efforts you've launched as a result, making connections to the responsibilities you would have as a Sales Operations Manager at Portoro.

Provide insights into the tools and techniques that you use to stay organized and manage tasks efficiently, especially when working remotely. Highlight the importance of setting priorities, creating structured schedules, and using project management tools. This will demonstrate your capability to thrive as a Sales Operations Manager at Portoro's remote setting.

Describe your experience with AI tools specifically for sales operations, such as predictive analytics, call tracking, or lead scoring. Provide examples of how you have integrated these tools into your processes to enhance efficiency and improve lead qualification. This will align with Portoro's mission to use technology within real estate.

Discuss your method for evaluating existing processes, gathering feedback from the team, and implementing changes. Illustrate this with a past experience where your changes led to improving the sales process. This will show your analytical mindset and commitment to continuous improvement as a Sales Operations Manager.

In answering this question, express your enthusiasm for the role and align your values with Portoro's mission. Discuss what specifically about the position excites you, such as working within a tech-enabled environment and helping shape memorable travel experiences. Highlight how your skills and experience make you a great fit for contributing positively to Portoro's growth.