Insurance Solutions Consultant (Canada)

We’re Quandri, our mission is to unlock the world’s insurance data so brokerages and agencies can best serve their clients. Our Renewal Intelligence Platform is designed to help brokerages save time, increase profitability, and drive better outcomes for their staff, clients, and business. 

We saw 3x ARR growth last year and have plans to continue to grow both revenue and our team this year. Named one of LinkedIn’s Top Canadian Startups in 2024, we have already made a big impact on the insurance industry. However, what matters most is making our customer’s lives better one renewal at a time. We want you to be a critical part of that journey! 

Running a profitable personal lines book of business is harder than ever for insurance brokerages. Market conditions, rising costs, talent shortages, and staffing constraints are just some of the challenges that hinder profit margins, scalability, and exceptional client service. Trusted by 5 of Canada’s top 10 brokerages, Quandri is transforming the renewal process with AI-driven automation, enabling proactive workflows and delivering data-driven insights.

Today’s renewal process is often reactive, with brokers  focusing on clients who request help rather than adopting a proactive, data-driven approach. Quandri is revolutionizing renewals by offering a platform that uses AI and automation to streamline operations. This allows brokerages to retain more business, enhance client and staff experiences, reduce E&O risk, and boost sales through upselling and cross-selling.

Looking to make an impact in your next role? How about transforming an entire industry? At Quandri, we’re unlocking new frontiers in insurance. To do that, we model our culture as a crew of interstellar astronauts. As Quandronauts, we’re committed to building a company that is diverse and multi-faceted. We’ve raised venture capital from top US and Canadian investors to help us achieve our mission, and are now scaling to achieve this.

About the Role

We're looking for an Insurance Solutions Consultant here at Quandri with a deep knowledge of the Canadian insurance landscape. Join us in transforming the insurance technology space with Quandri!

In this role, you will bridge the gap between our internal teams and our customers, fostering a deeper understanding of their needs and ensuring they derive maximum value from our products. You'll work closely with customers to guide them in utilizing our technology effectively, adapting their business processes as needed for optimal results.

Additionally, you’ll play a vital role in educating our teams about the insurance industry, representing Quandri at industry events, and driving innovation to enhance customer satisfaction. Be part of a team that’s shaping the future of insurance technology!

• Identify new features and/or products to be built, and defining the specific specifications of the scope of new features 
• Help the team understand how customer’s businesses and processes function operationally and how they’re impacted by our products
• Help maximize value for customers with the least amount of effort from our team
• Ensure the product reflects a deep understanding of the wide range of Canadian insurance documents and terms in both personal lines 
• Understand the key systems and data that are utilized in the insurance industry
• Perform QA reviews on the outputs of our technology to ensure it is accurate, and reflects a deep and nuanced understanding of insurance details
• Create documentation to help our internal teams and technology be able to improve and systematize testing
• Help product and implementation teams understand what happens in a customer’s business when they need to implement our technology
• Work with internal teams to improve our implementation process to make it more efficient for customers to reach activation
• Work directly with customers to help them configure their workflows and processes to see the most value from our products
• Build and share best practices with customers around Quandri’s technology
• Helping other teams better understand how the insurance industry operates, how our customers businesses run and how our customers think
• Attend industry conferences and events to evangelize Quandri, and learn about what’s happening in the industry to bring back into Quandri
• Helping in different areas as needed in order to drive Quandri forward and help our customers

• 10+ years of experience in the insurance brokerage industry, with experience in both personal lines 
• Operational experience understanding processes, workflows, and the technical systems that agents work in every day. 
• Deep knowledge and understanding of insurance policies, and the different nuances and wordings, across personal lines
• Demonstrated operational excellence in analytical thinking, process development, problem solving, communication, delegation and planning
• Process mindset and a strong attention to detail
• ​​Ability to be flexible and agile in responding to evolving business priorities and dealing with ambiguity
• Experience working in a fast-paced, collaborative environment with peers
• Highly-developed written/verbal communication skills
• Customer-focused mindset where you always think of how you can help the customer
• Builder mentality and not afraid to do the work on a consistent basis
• Excellent analytical, organizational, and problem-solving skills
• Dedication to learning

• Competitive salary and stock option package commensurate with experience level
• Comprehensive health benefits, including a $500 Lifestyle Spending Account
• Four weeks of paid vacation per year
• Work anywhere in the world for 60 calendar days of the year