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Program Manager - ACT image - Rise Careers
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Program Manager - ACT - job 1 of 2

The expected salary range for this position is based on several factors including market, funding, candidates experience level, skills, schedule, training, and related knowledge. Our ranges are developed and published as good faith estimates for the position.

Salary Range: $98,682 - $103,475 | Office benefit package (Parking/Remote Expenses): $50/Month subject to change

Sign-on Bonus: $1750 paid out after 6 months of employment.

The ACT Manager will provide professional, quality program services to clients served by the ACT team. This person will develop a strong clinical team by performing competent administrative, educational, and supervisory work. Work involves the identification, development, implementation, and evaluation of program policies and procedures as directed by state, federal and administrative codes, as well as professional practice standards. Work is performed with latitude for independent judgment, and action is reviewed by the Associate Director of Clinical Services. 

 

Duties & Responsibilities:

  • Responsible for all clinical, organizational, and financial aspects of the program. This includes leading a multi-disciplinary team in the development and implementation of recovery oriented community based services to individuals with co-occurring disorders.  Team operations and practices are guided by State Medicaid ACT standards/law and the TMACT fidelity tool.  
  • Develop and maintain program policies and procedures and revise as necessary. 
  • Act as a liaison to the County and State with clinical, contractual, and funding matters.  
  • Provide direction to the team for day-to-day clinical operation of the ACT team. 
  • Provide direct services when necessary to cover for staff absences ( PTO, FMLA, etc.) 
  • Coordinate program activities with community providers and other agencies to ensure optimum level of communication and care for clients. 
  • Train and assess team member competency in evidence based practices, specifically CBT, Motivational Interviewing, Harm Reduction and Co-occurring Disorders. 
  • Ensure that treatment plans and documentation are clinically sound and meet the basis for the medical necessity of ACT services. 
  • Ensure appropriate reporting is submitted to Vulnerable Adult, Child Protection, the Ombudsman’s Office, or other agencies/entities when necessary.  
  • Meet as needed with State and County administration on program development and coordination. 
  • Maintain appropriate ACT headquarters with suitable furniture, office equipment, and telephone lines, directly or by delegation. 
  • Develop and administer the ACT program budget including line items such as client specific expenditures, training costs and supplies. 
  • Monitor staff mileage reimbursement for accuracy. 
  • Ensure that required program evaluations are completed and reports are submitted to state and county entities in a timely fashion. 
  • Ensure that all state and county fidelity outcomes/standards are met and/or demonstrate strategic planning toward fidelity adherence. 
  • Develop and ensure completion and compliance of all mandated training. Identify team training needs and conduct any necessary individual training for direct reports and other team members when applicable. 
  • Responsible for keeping on-going performance documentation for all direct reports. 
  • Maintain a pattern of regular work hours. 
  • Hire all positions.  
  • Must be able to transport clients in the community. 
  • Complete all paperwork, reports, and charting contemporaneously and in an organized manner. 
  • Provide supervision to team members, including performance evaluations, growth and development plans, discipline, and recommendations for salary adjustments. 
  • Other duties as assigned. 
  • Masters or Doctorate degree in Behavioral Science or related field. 
  • Minimum of five year’s work experience providing services to individuals with co-occurring mental health and substance use disorders..  
  • Three years of experience or training in administration or supervision.   
  • Licensed Mental Health Professional (LICSW, LMFT LP or LPCC). 
  • 4 weeks PTO first year of employment
  • Casual dress code
  • 12 holidays
  • Medical (complementary access to NICE healthcare, a free primary care), dental, vision, life insurance
  • Tuition reimbursement and Loan Repayment
  • Reimbursement for professional licensure fees
  • Routine supervision from a Mental Health Professional, with access to licensure supervision opportunities
  • 403b retirement plan with an employer percentage match
  • Employer paid short-term and long-term disability insurance
  • Bereavement and paid parental leave
  • Wellness program to support employee overall health and well-being
  • Mileage reimbursement
  • And more!

RADIAS Health is proud to be a LGBTQIA+, anti-racist, all-inclusive, and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as protected veteran, status as a qualified individual with a disability, or any other protected class status.

  • 4 weeks accrued PTO first year of employment
  • 12 paid holidays
  • Medical, dental, vision, life insurance
  • Health Saving Accounts (HSA) + employer contribution and Flexible Saving Accounts (FSA)
  • Tuition reimbursement and Student Loan Repayment Assistance
  • Dependent Care Account (DCA) + employer contribution
  • Reimbursement for professional licensure fees
  • Routine supervision from a Mental Health Professional, with access to licensure supervision opportunities
  • 403b retirement plan with an employer percentage match
  • Employer paid short-term and long-term disability insurance
  • Bereavement and paid parental leave
  • Employee Assistance Program (EAP)
  • Wellness program to support employee overall health and well-being
  • Variety of discounts through ADP LifeSmart
  • Pet insurance
  • Mileage reimbursement
  • Casual dress code

RADIAS Health is proud to be a LGBTQIA+, anti-racist, all-inclusive, and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as protected veteran, status as a qualified individual with a disability, or any other protected class status.

RADIAS Health is committed to pay transparency and equity, providing all employees and applicants with access to starting salary.

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Average salary estimate

$101078.5 / YEARLY (est.)
min
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$98682K
$103475K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Program Manager - ACT, RADIAS Health

Are you an experienced leader in the mental health field looking for an exciting opportunity? RADIAS Health is on the hunt for a dedicated Program Manager - ACT to join our amazing team! In this role, you'll be responsible for providing top-notch program services to clients, developing a skilled clinical team, and leading the charge in delivering recovery-oriented community services to individuals dealing with co-occurring disorders. You’ll be working independently, yet in close collaboration with our Associate Director of Clinical Services, ensuring that our programs meet state and federal standards and stay aligned with best practices. You'll dive deep into the clinical, organizational, and financial aspects of the program, guiding a multidisciplinary team while advocating for the needs of our clients. Your efforts will help shape policies, coordinate with community providers, and ensure our documentation meets medical necessity standards. At RADIAS Health, we value a conducive work environment, providing generous PTO, excellent benefits like medical and dental coverage, and a casual dress code. Plus, we are committed to maintaining an inclusive workplace that celebrates diversity. If you possess a Master's or Doctorate in a Behavioral Science field and have a robust background in mental health services, we would love to talk! Join us in making a difference in our community while advancing your career in a supportive and rewarding environment.

Frequently Asked Questions (FAQs) for Program Manager - ACT Role at RADIAS Health
What are the main responsibilities of the Program Manager - ACT at RADIAS Health?

The Program Manager - ACT at RADIAS Health has a diverse set of responsibilities, including overseeing all clinical, organizational, and financial aspects of the ACT program. This role requires leading a multidisciplinary team to develop recovery-oriented community services for clients with co-occurring disorders, ensuring compliance with state Medicaid standards, and maintaining the program's policies and procedures. The manager also acts as a liaison to county and state agencies, provides training for team members in evidence-based practices, and coordinates services to ensure comprehensive care for clients.

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What qualifications do I need to apply for the Program Manager - ACT position at RADIAS Health?

To qualify for the Program Manager - ACT position at RADIAS Health, candidates must hold a Master's or Doctorate degree in Behavioral Science or a related field. Additionally, a minimum of five years of experience in providing services to individuals with co-occurring mental health and substance use disorders is required. Candidates should also have at least three years of experience in administration or supervision and possess a current mental health professional license such as LICSW, LMFT LP, or LPCC.

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What benefits does RADIAS Health offer to employees in the Program Manager - ACT role?

RADIAS Health offers an attractive benefits package for employees in the Program Manager - ACT role, including four weeks of paid time off in the first year of employment, 12 paid holidays, comprehensive medical, dental, and vision insurance, as well as a 403b retirement plan with employer matching. Additional benefits include tuition reimbursement, professional licensure fee reimbursement, access to employee wellness programs, and more—fostering a healthy work-life balance and supporting our employees' overall well-being.

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How does RADIAS Health support growth and development for the Program Manager - ACT?

RADIAS Health prioritizes professional growth and development for the Program Manager - ACT through routine supervision from a licensed mental health professional, access to continuing education opportunities, and individualized training support for team members. By cultivating a collaborative environment, RADIAS Health encourages ongoing performance documentation, growth plans, and regular staff evaluations to ensure all team members can achieve their professional goals.

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What does a typical day look like for a Program Manager - ACT at RADIAS Health?

A typical day for a Program Manager - ACT at RADIAS Health involves overseeing the daily operations of the ACT team, providing guidance on clinical practices, and interacting with community partners to ensure effective client care. This role may also include reviewing treatment plans, monitoring compliance with state and county standards, conducting staff evaluations, and engaging in strategic planning to enhance program fidelity. Flexibility and adaptability are key, as no two days are the same in this impactful position.

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Common Interview Questions for Program Manager - ACT
Can you describe your experience working with co-occurring disorders as a Program Manager?

In your response, detail your direct experience working with individuals who have both mental health and substance use disorders. Highlight specific programs and strategies you've employed, your leadership style in managing a multidisciplinary team, and how you've contributed to recovery-oriented services.

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How would you ensure compliance with state and federal standards in the ACT program?

Discuss your familiarity with state Medicaid standards and the TMACT fidelity tool. Emphasize your approach to developing and implementing policies that meet regulatory requirements while leading training sessions to ensure staff compliance and understanding.

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What strategies would you use to foster a collaborative team environment?

Talk about your leadership approach that promotes open communication, teamwork, and active participation among team members. Share examples of how you've successfully built trust and rapport while encouraging innovation and evidence-based practices.

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Can you provide an example of how you've handled a conflict within your team?

Reflect on a past experience where you faced a team conflict. Outline the steps you took to resolve the issue, focusing on effective communication, conflict resolution techniques, and the importance of maintaining a positive team dynamic.

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How do you measure the effectiveness of the programs you manage?

Explain the metrics and approaches you use to assess the effectiveness of your programs. Discuss how you gather feedback, analyze data, implement changes based on outcomes, and report those findings to necessary stakeholders.

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What role do you believe training plays in the success of the ACT team?

Articulate the critical importance of training in improving team competencies and ultimately achieving better client outcomes. Provide examples of training programs you've developed or facilitated that effectively equipped staff in evidence-based practices.

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How do you handle budget management for programs under your supervision?

Discuss your experience in developing program budgets, monitoring expenditures, and making adjustments as necessary to ensure fiscal responsibility while meeting client needs. Highlight your ability to communicate budgetary constraints to your team.

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What steps would you take to ensure effective communication with external stakeholders?

Emphasize the importance of consistent communication with county and state agencies, community partners, and other stakeholders. Describe your approach to maintaining strong professional relationships and your strategies for managing contractual and funding matters.

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Why are you passionate about working in mental health?

This is an opportunity to share your personal motivations for pursuing a career in mental health. Discuss any personal experiences, values, or beliefs that drive your commitment to improving the lives of individuals with mental health and substance use disorders.

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What do you see as the biggest challenge facing ACT programs today?

Reflect on current trends and challenges in mental health care, including stigma, funding issues, and accessibility of services. Express your thoughts on potential solutions and your adaptability to face these challenges head-on.

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Our mission is to provide person-centered integrated primary care and behavioral health services to those individuals impaired with mental illness, substance use or co-occurring disorders using evidence-based practices in the most humane manner po...

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Full-time, remote
DATE POSTED
April 17, 2025

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