Call center agent

Are you ready to embark on a career where your communication skills shine and your dedication is rewarded? We are seeking passionate individuals to join our vibrant call center team, where every conversation counts.Why Join Us?• No Weekends! Enjoy a work-life balance with weekends off.• Comprehensive training and ongoing support to ensure your success.• Opportunities for career growth and advancement within the company.• Collaborative and inclusive work environment.Your Role: As a Call Center Agent, you will be the voice of our company, providing exceptional customer service and support through inbound and outbound calls. Your responsibilities will include:• Assisting customers with inquiries, concerns, and issues promptly and professionally.• Providing accurate information and solutions to ensure customer satisfaction.• Documenting all customer interactions and maintaining high-quality standards.• Collaborating with team members to achieve team goals and objectives.Requirements:• Excellent verbal and written communication skills.• Ability to handle multiple tasks simultaneously.• Problem-solving skills and attention to detail.• 6 months of call center experience is required.If you are a motivated individual who thrives in a fast-paced environment and enjoys helping others, we want to hear from you! Take the next step in your career and apply today to become a valued member of our call center team. Together, we can make a difference! Join us and discover the exciting opportunities that await in our call center - where weekdays are for work, and weekends are all yours! salary: $18.99 - $19 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: No Degree RequiredResponsibilities•Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.•Perform research using available resources as needed to provide required information to callers.•Identify and escalate more complex issues to the research team•Complete necessary administrative work as needed and complete call logs accurately•Other projects as assigned by supervisor.Skills• Call Center• Active Listening• Telephone Etiquette• Call Center Support• Typing Skills• Basic Software Skills• Basic Computer Skills Qualifications• Years of experience: 0 years• Experience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contactPay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.