Field Application Scientist- Upstream- Remote- CA

The Field Application Scientist at Repligen plays a crucial role in providing technical support for the upstream product lines in the bioprocess industry. This includes coordinating with the sales team to assist in pre- and post-sales activities, conducting product demonstrations, troubleshooting issues, and executing customer-driven project plans. Additionally, the role involves drafting detailed technical documentation and gathering customer feedback for continuous product improvement.

To be considered for the Field Application Scientist position at Repligen, candidates must have a Bachelor's degree or higher in a scientific or engineering field, complemented by over 5 years of experience in cell culture disciplines within the bioprocessing industry. A strong understanding of cGMP requirements, as well as excellent communication and problem-solving skills, are also essential.

The Field Application Scientist role at Repligen involves up to 50% domestic travel, along with occasional international trips. This travel is essential for providing hands-on support and technical assistance to clients, ensuring that their needs are met in a timely and efficient manner.

The Field Application Scientist will provide technical guidance for several key technologies at Repligen, including the XCell™ ATF systems, Spectrum® Hollow Fiber, TFDF™ Technology, and KrosFlo® TFF System. By leveraging expertise in these areas, you’ll support customers with their bioprocessing challenges.

Repligen provides a comprehensive benefits package for its employees, including competitive salaries ranging from $100,000 to $136,000 for the Field Application Scientist position. Additionally, employees are eligible for performance bonuses, commissions, and equity options, along with health, dental, vision coverage, paid time off, retirement benefits, and flexible spending accounts.

In answering this question, highlight specific projects where you've been involved in cell culture development. Discuss the techniques you used, any challenges you faced, and how you overcame them. Be sure to showcase your technical knowledge and connect it to how you can apply these skills to the Field Application Scientist role at Repligen.

Explain your approach to building rapport with customers, listening actively to their concerns, and ensuring prompt and effective communication. Provide examples of how you've successfully navigated complex customer inquiries and resolved issues, emphasizing your customer-centric mindset which is crucial for the Field Application Scientist role.

Detail a systematic approach you use for troubleshooting, illustrating your analytical skills. Mention any diagnostic tools or methodologies you prefer, and provide an example of a specific issue you've resolved, linking it to how you could support Repligen's upstream product lines.

Share a specific project where you set clear goals and outlined steps to achieve them. Discuss how you coordinated with different teams, managed timelines, and ensured your plan was aligned with customer requirements, demonstrating skills that are vital for the Field Application Scientist at Repligen.

Discuss your commitment to continuous learning through various sources, such as industry conferences, webinars, scientific journals, or networking within the bioprocessing community. Highlight any specific examples of how this knowledge has allowed you to innovate in your previous roles.

Describe your familiarity with cGMP regulations and how you’ve ensured compliance in your previous positions. Provide specific examples to illustrate your understanding of regulatory requirements and how they apply to the role of Field Application Scientist at Repligen.

Discuss the importance of customer feedback in enhancing product functionality. Explain your approach to documenting feedback clearly and how you communicate this information to product management and R&D teams to drive improvements in product offerings.

Highlight skills such as communication, adaptability, teamwork, and problem-solving. Provide examples that illustrate how these skills have benefited your interactions with customers and team members, reinforcing the role's emphasis on cross-functional collaboration at Repligen.

Make sure you can articulate how the supported technologies fit into the broader context of bioprocessing. Discuss how each technology enhances process efficiency or product quality, illustrating your understanding of various systems and how they impact stakeholders.

Express your enthusiasm for bioprocessing and the opportunity to work with innovative technologies at Repligen. Discuss the company's mission and values, and explain how they resonate with your personal and professional goals.