Staff Product Manager, Portfolio Accounting Performance

A Staff Product Manager at Ridgeline is tasked with steering the direction of our Portfolio Accounting product, encompassing responsibilities such as defining key business requirements, collaborating with engineering to architect solutions, and ensuring product lifecycle management from ideation to implementation. Your role will involve synthesizing customer needs, producing detailed documentation, and directly supporting our customer success initiatives.

To apply for the Staff Product Manager position at Ridgeline, you should ideally have over 5 years of experience in product management or a related function, along with strong knowledge of the fintech industry. Experience with Portfolio Accounting, Analytics, and Performance Reporting is highly desirable. A degree in Finance or Accounting is preferred; certifications like CFA or CPA are a bonus.

Ridgeline is deeply committed to employee development, especially for Staff Product Managers. With numerous opportunities for career advancement and a culture that encourages innovation, you will find a supportive environment that fosters learning. Additionally, benefits such as educational reimbursements and access to our Company Stock Plan further enable you to grow your career.

At Ridgeline, our company culture is rooted in collaboration, transparency, and a shared passion for innovation. As a Staff Product Manager, you’ll work in a dynamic environment alongside a talented team, where fun at work is encouraged. We recognize the importance of a people-first approach and strive to create a community where everyone's contributions are valued, and personal growth is prioritized.

Ridgeline leverages cutting-edge technologies, including AI tools like ChatGPT and CoPilot, to develop our Portfolio Accounting products. We prioritize fast and scalable solutions that can handle a wide range of asset classes, integrating advanced technologies into our development practices to enhance performance and user experience.

When answering this question, focus on specific examples from your previous roles where you've successfully managed product development cycles. Highlight your contributions to requirements gathering, building a roadmap, and how you’ve collaborated with cross-functional teams to launch products that meet customer needs.

Discuss your approach to engaging with customers through interviews, surveys, and direct feedback mechanisms. Emphasize your ability to translate customer insights into actionable product requirements and how you've prioritized these needs in past projects.

Address how you ensure clarity and transparency through regular meetings, updates, and open channels for feedback. Highlight your use of collaborative tools and techniques to foster a strong team relationship while keeping customer input front and center in the development process.

Share a specific situation where you encountered hurdles in project management. Explain the thought process and steps you took to analyze the problem, collaborate with your team, and present solutions, demonstrating your problem-solving skills in practice.

Provide examples of your hands-on experience with performance reporting tools and methodologies. Discuss how you analyzed performance data to provide insights for investment decisions and how you’ve utilized performance metrics to align product development with customer expectations.

Express your commitment to continuous learning through methods like attending industry conferences, participating in relevant webinars, reading industry publications, or engaging with online fintech communities. Highlight any specific trends you are monitoring and how they could influence product innovation.

Explain how you leverage data analytics to inform product strategies, user experience improvements, and business requirements. Provide examples of tools or metrics you've used to analyze product performance and customer needs to drive impactful decisions.

Discuss your strategy for managing conflicting priorities by emphasizing clear communication and assessing alignment with strategic goals. Share specific instances where you've successfully balanced different stakeholders’ needs while keeping team morale high.

Describe your approach to building a collaborative culture, such as organizing regular brainstorming sessions, encouraging open feedback, and ensuring all team members feel heard and valued. Share how you’ve facilitated team-building activities that contribute to a positive work atmosphere.

Share a specific instance where you utilized a technology or tool (like AI or project management software) to enhance the product management process. Discuss the impact it had on productivity, team communication, or the final product outcome.