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Department Coordinator IV

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

300 East River Rd, Rochester, New York, United States of America, 14623

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

100006 Ofc Sr Vice Pres Advancement

Work Shift:

UR - Day (United States of America)

Range:

UR URG 106 H

Compensation Range:

$21.36 - $29.90

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

GENERAL PURPOSE
Supports 2-3 gift officers as assigned. Strong computer skills required in Microsoft Office, primarily Excel and Word. This position necessitates good judgement, an ability to plan out work and solve problems, and flexibility. Maintaining good working relationships with different personalities in a team environment is important. This role requires the ability to properly handle confidential information in a professional manner. Must have an ability to handle gift processing and related documents with a high degree of accuracy.

ESSENTIAL FUNCTIONS

Direct Gift Officer Support.

  • Meets with gift officers weekly. 
  • Manages calendars as needed.
  • Prepares reporting and other documents as needed. 
  • Compiles information for donor visits, mailings and meetings. 
  • Updates donor and alumni information in OASIS.
  • Assist with routine correspondence and add that information to entity records.
  • Arranges gift officer travel as needed. 
  • Processes expense reports in a timely manner.

Event Support. 

  • Assists with small events as needed. 
  • These may include dinners, meetings, or tours. 
  • Creates and maintains lists of invitees as needed. 
  • Prepares nametags, agendas, printed materials. 
  • Arranges space and the appropriate tech requirements, arranges catering, and reserves parking if needed. 
  • May need to attend some events off site and outside normal business hours. 
  • Must work Meliora Weekend and support that as needed.

Processing Expense Reports, Invoices, Oasis Updates.

  • Maintain current training and certifications in Oasis, Workday, and other technologies available.
  • Handle invoices and expense reports in a timely manner. 
  • Develop a thorough understanding of OASIS and successfully pull reports, update donor and alumni data, and research gifts/allocations as needed.

General Office Duties. 

  • Successfully communicate with all members of the team. 
  • Successfully manage email to stay organized. 
  • Assist with mailings as needed. 
  • Triage mail for the department as assigned. 
  • Assist with copier maintenance and the storage of supplies.

Gift Processing. 

  • Process gifts accurately and in a timely manner as needed. 
  • Save all gift documents according to department guidelines.

Other duties as assigned by the Program Administrator or Gift Officers.



QUALIFICATIONS

  • Minimum 2 years post high school education required.
  • 2 years practical office experience or equivalent combination of education and experience required.
  • Strong skills in Microsoft Office, specifically Outlook, Word, Excel. 
  • Practical experience in Workday is a plus. 
  • Strong written and verbal communication skills preferred.

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Classes). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates for all persons consistent with our values and based on applicable law.

Average salary estimate

$53342.5 / YEARLY (est.)
min
max
$44413K
$62272K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Department Coordinator IV, Rochester

Welcome to the University of Rochester, where being a Department Coordinator IV means joining a dedicated team that thrives on the values of equity, integrity, and respect! Based at the River Road Complex Advancement, you'll provide vital support to our Gift Officers, helping drive our mission of Meliora – Ever Better. In this full-time role, your day-to-day responsibilities will involve meeting with gift officers weekly, managing calendars, preparing important documents, and ensuring our donor information is accurate in OASIS. With strong computer skills, particularly in Microsoft Office (Excel and Word), you'll handle tasks like processing gift documentation and maintaining efficient office operations. Your excellent organizational skills will shine as you manage event preparations, from create invitee lists to coordinate logistics such as catering. We're looking for someone who navigates relationships with different personalities effortlessly and is able to handle confidential information with discretion. Prior office experience and a two-year post-high school education is required, but if you have practical experience in Workday, that's a bonus! If you're ready to make an impact as part of a community that values its members and fosters an inclusive culture, this could be the opportunity for you. Come join us and be part of our mission to make the world a better place!

Frequently Asked Questions (FAQs) for Department Coordinator IV Role at Rochester
What responsibilities does a Department Coordinator IV have at the University of Rochester?

As a Department Coordinator IV at the University of Rochester, your main responsibilities include supporting 2-3 Gift Officers by managing calendars, preparing important reports, coordinating donor visits, and ensuring accurate updates in OASIS. You'll assist with event planning, manage expense reports, handle confidential information, and maintain effective communication within the team.

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What qualifications are needed for the Department Coordinator IV role at the University of Rochester?

To qualify for the Department Coordinator IV position at the University of Rochester, candidates must have a minimum of two years of post-high school education and practical office experience. Strong skills in Microsoft Office, especially Outlook, Word, and Excel, are essential. Familiarity with Workday is a plus, as are excellent written and verbal communication skills.

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How important is Microsoft Office proficiency for a Department Coordinator IV at the University of Rochester?

Proficiency in Microsoft Office is crucial for a Department Coordinator IV at the University of Rochester. You'll use Excel for data management and reporting, as well as Word for document preparation. Your ability to navigate these tools will greatly impact your efficiency and effectiveness in supporting Gift Officers and managing departmental tasks.

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What kind of events does a Department Coordinator IV help plan at the University of Rochester?

As a Department Coordinator IV, you'll assist in planning various events at the University of Rochester, including dinners, meetings, and tours. This involves creating guest lists, preparing materials, arranging catering, and ensuring all logistical needs are met to ensure the success of each event.

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What are the working hours for the Department Coordinator IV position at the University of Rochester?

The Department Coordinator IV position at the University of Rochester is a full-time role, typically scheduled for 40 hours a week during regular business hours. However, flexibility may be required, as some events may occur outside of standard hours, including the annual Meliora Weekend.

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Common Interview Questions for Department Coordinator IV
Can you describe your experience with Microsoft Office as a Department Coordinator IV?

When discussing your Microsoft Office experience, emphasize your proficiency with Excel for data analysis and reports, as well as your ability to create professional documents in Word. You could mention specific projects where these skills were crucial.

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How do you handle managing multiple schedules and calendars?

To effectively manage multiple schedules, focus on your organizational skills. Talk about using tools like shared calendars, priority email management, and setting reminders to ensure no appointments or tasks are overlooked.

Join Rise to see the full answer
What strategies do you use to maintain confidentiality in a role like this?

Discuss the importance of discretion in handling sensitive information. Explain your approach to maintaining confidentiality, such as securing documents, limiting access to only those who need to know, and following institutional guidelines.

Join Rise to see the full answer
Can you give an example of a successful event you organized?

Share a specific event you've organized, detailing your role, the planning process, and the outcome. Highlight your ability to coordinate logistics, manage attendees, and ensure everything went smoothly.

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How would you prioritize your tasks as a Department Coordinator IV?

Discuss your method for prioritizing tasks, such as using a daily task list, evaluating deadlines, and categorizing tasks by their importance and urgency. Ensure to mention how this helps you stay organized and meet deadlines efficiently.

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What do you understand about the mission of the University of Rochester?

Demonstrate your knowledge of the University of Rochester’s mission by discussing how you align with their values of equity, integrity, and the drive to make the world Ever Better. Explain how this motivates you in your work.

Join Rise to see the full answer
Describe a time you had to work with a difficult team member.

Explain your approach to conflict resolution, emphasizing open communication and empathy. Provide an example where you successfully navigated a challenging relationship to maintain team harmony and productivity.

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How do you stay organized when handling numerous tasks?

Discuss your organizational tools and techniques, such as digital calendars, project management software, or prioritizing tasks into daily, weekly, and monthly goals to effectively manage multiple responsibilities.

Join Rise to see the full answer
How would you approach updating donor information in OASIS?

Talk about your attention to detail and your methodical approach to managing database updates. Mention processes like double-checking entered information and the importance of keeping records accurate and up-to-date.

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What motivates you to apply for the Department Coordinator IV position at the University of Rochester?

Share your passion for supporting the mission of educational institutions, your interest in advancement work, and how you resonate with the values of Meliora – Ever Better, highlighting how these motivations align with your career goals.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 22, 2025

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