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Patient Safety Specialist

Job Title: Patient Safety Specialist

Department: Patient Safety

Location: Riedman Campus  

Hours: 40

Schedule: Monday - Friday; 8am-4:30pm

        

SUMMARY

Reporting to the Vice President, Patient Safety Officer, the Patient Safety Specialist is responsible for planning, implementing, directing and/or evaluating patient safety improvement programs throughout the aligned business area. The Patient Safety Specialist will serve as a direct resource with clinical and technical expertise to departments. The Patient Safety Specialist works with teams to ensure the highest possible level of safety, quality, performance, and innovation are achieved. The Patient Safety Specialist will play a critical role in ensuring the well-being and safety of patients within our healthcare organization. This position requires a skilled professional who can develop, implement, and oversee patient safety initiatives to create a health culture of safety, mitigate risks and enhance the overall quality of care provided.

      

        

RESPONSIBILITIES

Implement Patient Safety Programs:

  • Recruit and implement comprehensive unit-based safety programs (CUSP) in alignment with national and international standards.

  • Collaborate with cross-functional teams to address risks and integrate patient safety protocols into existing processes.

  • Actively participates in and promotes patient safety improvement activities.

Risk Assessment and Analysis:

  • Conduct regular risk assessments to identify potential hazards and vulnerabilities in patient care.

  • Analyze patient safety data, incidents, and near misses to proactively address emerging trends and areas for improvement.

  • Facilitate event debriefings and analysis (e.g. Learning from Defects, Root Cause Analysis)

Education and Training:

  •  Deliver training programs for healthcare staff to enhance awareness and understanding of patient safety principles.

  • Foster a culture of continuous learning and improvement by providing ongoing education on patient safety topics.

Policy Development:

  • Update hospital policies and procedures related to patient safety, ensuring compliance with regulatory requirements.

  •  Work collaboratively with relevant departments to ensure consistent implementation of policies across the organization.

Incident Investigation and Reporting:

  •  Facilitates entity event management processes.

  •  Leads investigations into patient safety incidents, collaborating with relevant stakeholders to determine root causes.

  • Develop and implement corrective and preventive action plans based on incident analysis.

  • Analyze trends of patient safety incidents, investigations, action plans to identify opportunities for system learning.

  •  Synthesizes event analysis and summarizes for various audiences to promote system learning.  

Communication and Advocacy

  •  Serve as a liaison between patients, families, and healthcare providers to address concerns related to patient safety.

  • Advocate for patient safety initiatives and promote a transparent communication culture within the organization.

Performance Monitoring:

  • Establish key Patient Safety performance indicators (KPIs) to measure the effectiveness of patient safety programs.

  • Monitor and report on performance metrics, making recommendations for continuous improvement.

Regulatory Compliance:

  • Stay abreast of changes in healthcare regulations and standards related to patient safety.

  • Ensure the hospital's compliance with all relevant regulatory requirements.

REQUIRED QUALIFICATIONS

  • Bachelor's degree in healthcare management, nursing, or a related field.

  • Minimum of 3 years of experience in healthcare, quality improvement, or a related field.

  • For those with a BSN; valid NYS Registered Nurse License is required.

  • Certification in quality improvement, safety, clinical risk management or equivalent (e.g., Certified Professional in Healthcare Quality – CPHQ, Lean, Certified Professional in Patient Safety - CPPS) required or must be obtained within three years of hire.

PREFERRED QUALIFICATIONS

  • Master's degree in healthcare administration, nursing, or a related field preferred.

  • Strong understanding of healthcare regulations, accreditation standards, and quality improvement, safety science and risk mitigation methodologies.

  • Excellent communication (verbal and written), interpersonal, and leadership skills.

  • Ability to analyze data and trends to drive informed decision-making.

  • Proven experience in developing and delivering training programs.

  • High level of meeting management, computer, teaching and training, organization and time management, High level of leadership/facilitation skills.

  • High level of proficiency with Microsoft Excel and PowerPoint.

  • Be available to be on-site as needed.

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$70,000.00 - $95,000.00

CITY:

Rochester

POSTAL CODE:

14617

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

Average salary estimate

$82500 / YEARLY (est.)
min
max
$70000K
$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Patient Safety Specialist, RRHS

At Rochester Regional Health, we are seeking a dedicated Patient Safety Specialist for our Riedman Campus. You'll have the chance to play a pivotal role in enhancing patient care and safety every single day of the week, from Monday to Friday, 8 AM to 4:30 PM. As a Patient Safety Specialist, you'll report directly to the Vice President, Patient Safety Officer, overseeing the implementation and evaluation of patient safety improvement programs. Your clinical and technical expertise will make a real difference as you collaborate with various teams to ensure we maintain the highest standards in patient safety and quality care. Your responsibilities will include conducting regular risk assessments, analyzing incidents to identify trends, and promoting a culture of safety among healthcare staff through training and policy updates. Here at Rochester Regional Health, we believe in supporting our teams so they can provide the best care possible. Join us to lead vital patient safety initiatives, liaise with patients and their families, and champion a transparent communication culture. If you're passionate about making our healthcare system safer and have a background in healthcare management or nursing, we'd love to see how you can contribute to our mission of delivering quality care in a safe environment. Your expertise can help us advance our commitment to patient well-being, all while being part of a supportive team that values continuous learning and improvement.

Frequently Asked Questions (FAQs) for Patient Safety Specialist Role at RRHS
What qualifications do I need to become a Patient Safety Specialist at Rochester Regional Health?

To qualify for the Patient Safety Specialist role at Rochester Regional Health, you need at least a Bachelor's degree in healthcare management, nursing, or a related field. Additionally, a minimum of three years of experience in healthcare, quality improvement, or a related area is required. A valid NYS Registered Nurse License is essential for those with a BSN. Certification in quality improvement, safety, or clinical risk management is also necessary, though it can be obtained within three years of hire.

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What are the primary responsibilities of a Patient Safety Specialist at Rochester Regional Health?

The Patient Safety Specialist at Rochester Regional Health is responsible for planning, implementing, and evaluating patient safety improvement programs. This includes conducting regular risk assessments, collaborating with clinical and technical teams, delivering educational training to staff, updating safety-related policies, leading incident investigations, and advocating for patient safety initiatives to maintain a high standard of care.

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What is the hiring process like for the Patient Safety Specialist position at Rochester Regional Health?

The hiring process for the Patient Safety Specialist position at Rochester Regional Health typically includes an initial application review followed by interviews with relevant departmental leaders. Candidates may be asked to provide examples of their experience and knowledge in patient safety and quality improvement. The focus is on assessing both technical skills and cultural fit within the organization.

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What is the role of risk assessments in the Patient Safety Specialist's duties at Rochester Regional Health?

Risk assessments are a core component of the Patient Safety Specialist role at Rochester Regional Health. They involve identifying potential hazards and vulnerabilities in patient care, analyzing safety data, and proactively addressing trends that could affect patient safety. This ensures that measures are in place to mitigate risks effectively.

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How does a Patient Safety Specialist at Rochester Regional Health contribute to a culture of safety?

The Patient Safety Specialist at Rochester Regional Health fosters a culture of safety by delivering training programs to enhance staff awareness of safety principles, promoting transparent communication among healthcare providers and patients, and actively participating in patient safety improvement activities. This role is crucial in encouraging continuous learning and improvement within the hospital.

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Common Interview Questions for Patient Safety Specialist
Can you describe your experience with risk assessment in patient safety?

When answering this question, focus on your hands-on experience conducting risk assessments. Discuss specific tools or frameworks you've utilized and share how your analyses have led to actionable improvements in patient safety within your previous roles.

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How do you prioritize tasks when managing multiple patient safety projects?

Describe your approach to project management, emphasizing your ability to balance short-term needs with long-term goals. Include examples of how you’ve effectively prioritized tasks in high-pressure situations while ensuring compliance with safety regulations.

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What strategies do you use to promote team collaboration in implementing patient safety protocols?

Highlight your communication skills and teamwork experience. Discuss specific strategies that encourage open dialogue and teamwork, such as regular meetings, feedback sessions, and collaborative decision-making that foster a culture of safety.

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How do you ensure compliance with healthcare regulations related to patient safety?

Discuss your familiarity with healthcare regulations and your method for staying updated on changes. Explain how you have successfully implemented policies that comply with these regulations in the past, ensuring consistency across departments.

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What techniques do you use to analyze patient safety data effectively?

Share your proficient use of data analysis tools, detailing how you've analyzed patient safety incidents and metrics. Provide examples of how this analysis has informed safety initiatives or policy updates in your past roles.

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Can you describe a time when you had to manage a patient safety incident? What was your approach?

Use the STAR method (Situation, Task, Action, Result) to answer this question. Detail a specific incident, your assessment and response strategies, and how you worked with teams to implement corrective actions.

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How do you advocate for patient safety in a healthcare environment?

Talk about your communication strategies for promoting patient safety initiatives. Give examples of how you've successfully influenced others and led discussions that enhanced the organization's focus on safety.

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What is your experience in conducting educational training related to patient safety?

Elaborate on your previous experience designing and delivering training programs for healthcare staff. Include examples of the topics covered, training methodologies used, and how these sessions impacted patient safety.

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How do you keep up with the latest trends in patient safety?

Outline your approach to continuous education, such as subscribing to relevant journals, attending seminars, and participating in professional networks. Share how this knowledge has influenced your practice as a Patient Safety Specialist.

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What role does communication play in a Patient Safety Specialist's work?

Discuss the importance of effective communication in facilitating team collaboration, advocating for patient safety, and engaging with patients and families to address safety concerns. Highlight specific channels you've used to ensure clear information flow.

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MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 27, 2025

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