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UX Researcher & Designer | Ruby Labs image - Rise Careers
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UX Researcher & Designer | Ruby Labs

About us

Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/

About the role

We are looking for a result-driven Mid-to-Senior UX Researcher who will play a crucial role in building up our product and improving our user experience by conducting research, analyzing user behavior, and designing intuitive wireframes for both desktop and mobile. 

Key Responsibilities

  • Conduct competitors & market research to understand user behaviors & flows, pain points, and needs.

  • Analyze existing user interfaces and design of our own solutions 

  • Utilize tools like Visily or Figma to create wireframes, prototypes, and mockups.

  • Develop user personas, customer journey maps, and usability studies to drive data-informed decisions.

  • Collaborate closely with product managers, developers, and designers to ensure seamless user experiences.

  • Test and validate design concepts through A/B testing, surveys, interviews, and analytics.

  • Document research findings and present insights to stakeholders.

  • Stay up to date with industry trends and UX best practices to continually refine our approach.

Qualifications

  • 2+ years of experience in UX research and UI/UX design.

  • Proficiency in Visily (preferred), Figma, and similar design tools.

  • Strong knowledge of user-centered design (UCD), usability principles, and accessibility standards.

  • Experience conducting user interviews, surveys, usability testing, and data analysis.

  • Ability to translate research insights into actionable recommendations.

  • A basic understanding of front-end development (HTML, CSS, JavaScript) is a plus.

  • Familiarity with A/B testing, heatmaps, and analytics tools (e.g., Google Analytics, Hotjar).

  • Strong analytical mindset and ability to work with data-driven UX decisions.

  • Excellent communication and collaboration skills.

  • Portfolio or case studies showcasing past research and wireframe designs.

Nice to have

  • Experience working in fast-paced startup environments.

  • Experience with AI-driven UX research tools and methodologies.

Location

Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.

Benefits

Discover the perks of being part of our vibrant team! We offer:

  • Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. 🏡⏰

  • Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. 🌴💼

  • Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. 🎉🌟

  • Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. 💻🚀

  • Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1dHF4ctKlez75whdn-ybUwP5d5Wr0BdwVrorrm_fM40Q/preview 📈💼

Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!

Interview Process

After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:

  • Recruiter Screening (40 minutes)

  • Technical Interview (90 minutes)

  • Final Interview (60 minutes)

Life at Ruby Labs

At Ruby Labs, we are more than a team; we're a community united in pushing the boundaries of technology and innovation. Our combined passion fuels our ambition for excellence, driving impact that resonates around the globe.

We are an equal-opportunity employer and celebrate diversity, recognizing that a diversity of thought and backgrounds builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate based on race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Join us and be part of a company that is crafting the future of technology across multiple industries.

#Li-Remote

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What You Should Know About UX Researcher & Designer | Ruby Labs, Ruby Labs

At Ruby Labs, we're on the lookout for a talented UX Researcher & Designer to join our dynamic team! If you're someone who thrives on diving deep into user behavior and crafting seamless experiences, then this role is tailor-made for you. Your main goal will be to enhance user interactions for our innovative consumer products, while also conducting insightful research to drive our design choices. You will leverage tools like Visily or Figma to create intuitive wireframes and prototypes for both desktop and mobile platforms. You'll have the opportunity to analyze user interfaces, utilize data to develop user personas, and map out customer journeys that lead to impactful design decisions. Collaboration is key here at Ruby Labs! You'll work closely with product managers, developers, and fellow designers to ensure that we create an incredible user experience together. Not only will you be documenting your research findings, but you'll also present these insights to our stakeholders, keeping us all aligned on our vision. If you have 2+ years of experience in UX research and a solid grasp of user-centered design principles, we want to hear from you! Working at Ruby Labs means you get to enjoy flexibility with our remote work environment, unlimited paid time off, and the chance to contribute to exciting projects that make a real difference in people's lives. So, if you're ready to be part of a fast-growing community of innovators, apply now and help us shape the future of technology!

Frequently Asked Questions (FAQs) for UX Researcher & Designer | Ruby Labs Role at Ruby Labs
What are the primary responsibilities of a UX Researcher & Designer at Ruby Labs?

As a UX Researcher & Designer at Ruby Labs, you'll be responsible for conducting in-depth market and competitor research to uncover user behavior and preferences. You'll analyze existing user interfaces and design user-friendly solutions while collaborating closely with cross-functional teams to create engaging and intuitive designs that meet our users' needs.

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What qualifications are required for the UX Researcher & Designer role at Ruby Labs?

To thrive as a UX Researcher & Designer at Ruby Labs, you should have at least 2 years of relevant experience in UX research and UI/UX design. Proficiency with design tools such as Visily and Figma is essential. Additionally, a strong understanding of user-centered design principles and experience with user interviews and usability testing will greatly benefit you in this role.

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Can remote candidates apply for the UX Researcher & Designer position at Ruby Labs?

Absolutely! Ruby Labs welcomes applicants from anywhere, provided they reside within approximately ± 4 hours of the CET timezone. This approach ensures effective communication and collaboration among our team members, making it a perfect fit for remote professionals.

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What benefits can I expect as a UX Researcher & Designer at Ruby Labs?

Joining Ruby Labs as a UX Researcher & Designer means you'll enjoy a plethora of benefits! We offer a remote work environment, unlimited paid time off, and paid national holidays, allowing you to prioritize your well-being. Additionally, you’ll receive a company-provided MacBook and have the flexibility of an independent contractor agreement that supports your professional growth.

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What is the interview process for the UX Researcher & Designer role at Ruby Labs?

The interview process at Ruby Labs consists of several stages. After reviewing your application, if we identify a potential fit, you’ll participate in a recruiter screening, followed by a technical interview and a final interview. Typically, the entire process can take around 3 to 5 days, but it may vary based on application volume.

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Common Interview Questions for UX Researcher & Designer | Ruby Labs
How do you approach user research in your UX design process?

In answering this question, emphasize the methods you use for user research, such as interviews, surveys, and usability testing. Outline how you analyze the data collected to inform your design decisions. Discuss the importance of understanding user needs in creating effective, user-centered products.

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Can you describe a successful UX project you’ve worked on?

When asked about a successful project, choose one that showcases your UX skills and contributions. Discuss the project goals, your role, the challenges you faced, and the impact of your design. Highlight any metrics or feedback that demonstrates its success, showing how your efforts improved user experience.

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What tools do you prefer to use for wireframing and prototyping?

Share your familiarity with tools like Visily and Figma, explaining why you prefer them. It’s helpful to discuss how these tools facilitate your design process and aid in collaboration with other team members, providing specific examples of projects where you utilized these tools effectively.

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How do you ensure your designs meet accessibility standards?

Discuss your approach to accessibility by referring to established standards like WCAG. Emphasize your commitment to inclusive design and how you incorporate accessibility checks throughout your design process, including the use of specific tools and techniques to ensure all users can engage with your designs.

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What is your process for gathering and implementing feedback on your designs?

Detail how you solicit feedback from stakeholders and users, explaining your methods for conducting usability tests or A/B testing. Highlight your iterative approach to design, where you continuously refine your solutions based on the collected feedback to enhance user experience.

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Can you elaborate on your experience with A/B testing?

In your response, describe specific instances where you conducted A/B tests, outlining the goals of the tests and the results achieved. Discuss how A/B testing has informed your design choices and how you effectively analyze data to derive significant insights from testing outcomes.

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How do you balance user needs with business goals in your designs?

This question tests your ability to align user experience with organizational objectives. Discuss strategies such as conducting market research and competitor analysis to find the sweet spot where user satisfaction meets business outcomes. Illustrate with examples from your past experience.

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What user-centered design principles do you find most crucial?

Select key user-centered design principles you prioritize, such as ease of use, accessibility, and consistency across platforms. Explain why these principles are vital in creating effective solutions, providing examples of how you've implemented them in your past projects.

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How do you stay updated with the latest trends in UX design?

Mention resources you rely on, such as specific blogs, podcasts, or popular UX conferences. Discuss the importance of continuous learning in your field and how staying updated enables you to implement contemporary practices in your design processes.

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Why do you want to work at Ruby Labs as a UX Researcher & Designer?

Craft a response that reflects your knowledge of Ruby Labs and your excitement about the role. Speak to the company's innovative approach and commitment to user-centered design, aligning your personal and professional values with Ruby Labs’ mission and culture.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
February 25, 2025

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