Business Development Representative - Inside Sales

As a Business Development Representative - Inside Sales at Ryan, you'll take on key responsibilities like driving lead generation through cold outreach, building and nurturing a sales pipeline, and presenting our innovative funding solutions to clients. Your role will also include negotiating terms and pricing, managing client relationships, and staying updated on industry trends to effectively communicate the benefits of tax relief services to potential clients.

To apply for the Business Development Representative - Inside Sales position at Ryan, you should have a bachelor's degree or equivalent, and ideally possess 1-2 years of relevant experience in fields such as grants, capital allowance, or energy tax relief. Proficiency in Microsoft Office and CRM software is also beneficial, as well as strong communication and negotiation skills.

Ryan is committed to the career development of its Business Development Representatives by offering an accelerated career path and comprehensive support. This includes access to resources like LinkedIn Learning, tuition reimbursement after one year of service, and a flexible work environment that allows you to grow professionally while balancing personal commitments.

When you join Ryan as a Business Development Representative - Inside Sales, you can expect a structured onboarding process designed to help you succeed. This includes training sessions under the guidance of experienced Business Development Directors, resources to familiarize you with our services, and orientation focused on our award-winning culture, ensuring you feel right at home from day one.

At Ryan, Business Development Representatives - Inside Sales are evaluated based on key performance metrics such as lead generation numbers, the quality of client engagement, sales pipeline management, and the achievement of sales targets. Regular updates and collaborative goal-setting with the business development team ensure that you remain aligned with our strategic objectives.

When preparing to answer this question, emphasize techniques that resonate with your personal style, such as consultative selling or the SPIN model (Situation, Problem, Implication, Need-Payoff). Highlight how you adapt your approach based on client responses and show examples of successful outcomes you've achieved using those techniques.

A strong response should showcase your active listening skills and the importance of understanding a client's perspective. Explain your method for addressing objections by asking clarifying questions, acknowledging their concerns, and then presenting solutions that demonstrate the value of Ryan's offerings.

When answering this, provide a specific example that illustrates your sales process, the challenges you faced, and the techniques you used to overcome them. Detail how your persistence and relationship-building skills led to a successful outcome, emphasizing the importance of customer needs.

Discuss the importance of consistent follow-ups, tracking your leads through a CRM system, and segmenting prospects based on their readiness to engage. Mention how you prioritize your time to focus on high-potential leads while nurturing others through personalized communication.

Your answer should reflect a genuine interest in Ryan's mission, culture, and values. Highlight how the company's commitment to innovation and community outreach aligns with your professional goals and personal values, showing that you are empathetic to their mission.

Share any relevant education or experiences you possess in tax relief, such as internships or related coursework. Additionally, illustrate your methods for staying updated, such as reading industry publications, attending webinars, or participating in professional networks relevant to tax relief and grants.

Explain your strategy for re-engaging with cold leads, such as sending targeted emails that provide new, valuable insights or updates based on their previous interests. Mention the importance of personalizing your message to reignite interest and encourage a conversation.

Provide an example of teamwork that emphasizes your role and contributions and how they led to a successful outcome. Highlight the importance of open communication and collaboration in achieving common objectives, exemplifying Ryan’s core values of teamwork and community.

Focus on critical attributes for success in this role, such as resilience, a strong work ethic, and the ability to build meaningful relationships. Speak to how a successful representative adapts to challenges and continually seeks to improve their skills and knowledge.

Discuss the CRM systems you've used and how they aid in tracking and managing leads, followed by tools for prospect research and outreach, like LinkedIn Sales Navigator. Highlight your comfort with utilizing technology to improve efficiency and organization in your sales efforts.