People Operations Coordinator - 6-month FTC

We're looking for a detail-oriented People Operations Coordinator who thrives in a fast-paced environment and is passionate about creating exceptional employee experiences. You'll sit at the heartbeat of our mission-driven healthcare startup, gaining invaluable HR experience whilst enabling our team do their best work in conquering obesity and type 2 diabetes.

Tasked with overseeing the Employee Lifecycle at Second Nature, you'll help to ensure an exceptional employee journey from the moment someone joins our mission to the day they move on to pursue new opportunities. Specifically, you'll combine administrative expertise with a passion for people to support the wider team - particularly our new joiners - working with us to deliver a world-class onboarding experience.

At Second Nature, we're trying to solve an incredibly complex problem - and our team needs to be at their best to deliver on this vision. We believe that great employee experiences don't happen by accident - they're carefully crafted by people who care deeply about creating an environment where everyone can thrive.

Please note, this opportunity is initially being offered as a 6-month fixed-term contract with the ability to start as soon as possible.

What you'll do

• Onboard team members and help deliver a world-class new joiner experience, including running Welcome meetings and co-ordinating our 'New Joiner buddy' programme 🧑‍🤝‍🧑
• Be the go-to person for admin and operational requests relating to recruitment, onboarding, off-boarding and contract extensions - you'll become our hiring managers' right hand (wo)man! 🤝
• Own various People Ops admin tasks, such as drafting employment contracts, conducting right-to-work/DBS checks, updating our HR system (Bob), sending out and retrieving company equipment etc 💻
• Process employee perks and benefits, such as work anniversary gifts and bonuses 💰
• Assist with the planning of company-wide events, parties and social initiatives 🎈

Who you are

• A team player with a can-do attitude
• Professional and personable
• Proactive and resourceful
• Empathetic, with excellent relationship-building skills
• Organised and methodical, with a keen eye for detail

Role-specific requirements

• A high level of EQ and adept understanding of the employee experience
• Excellent written and verbal communication skills
• The ability to handle confidential data/sensitive information with discretion and empathy
• Methodical and organised, with the ability to prioritise conflicting priorities
• Comfortable juggling multiple tasks, working autonomously to tight deadlines

The Company

The Challenge

Obesity has become a global epidemic; in the UK, we spend £9 billion a year alone on diseases like type 2 diabetes (that’s 10% of the NHS budget). What’s shocking is most of this is preventable – through sustained lifestyle and habit change.

Enter Second Nature.

We’re here to help people take control of their health. By bringing together behavioural science, technology, and incredible people, our grand mission is to eradicate the global epidemic of chronic lifestyle diseases once and for all.

Our digital habit change programme – delivered digitally through mobile and web apps – helps people to improve their lifestyle, lose weight, and ultimately reduce their risk for conditions such as type 2 diabetes.

• We've positively changed the lives of over 250,000 people
• We're rated 'Excellent' by over 7k of our members on Trustpilot
• We're growing extremely quickly & are now a profitable business
• We're one of the few consumer health brands that are commissioned by the NHS and leading health insurer, Vitality Health
• We're a leading B2C provider of GLP-1 medication-assisted weight loss programmes, and 1 of 5 NICE-approved providers to deliver these services within the NHS in the future
• Our team members stay with us for an average of 4.3 years

Benefits

• An exciting job at a health-tech startup. You’ll be able to see first-hand the impact that we have on improving thousands of people’s lives and tackling the type 2 diabetes and obesity epidemic on a daily basis
• A competitive market salary and awards/bonuses to recognise your contributions
• 25 days of holiday plus national holidays, in addition to flexible working hours and autonomy over your workload to support your own wellbeing
• Hybrid working policy: 2 days/week in our West London office, the rest of the week remote working
• Option to join the Salary Sacrifice scheme, and Cycle to Work scheme
• Quarterly company meet ups and socials in London