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Branch Manager

Company Description

About SEEK

SEEK operates outstanding online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been assisting people in living more fulfilling and productive working lives and supporting organizations in achieving success for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore, and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea, and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve the reliability of marketplace information.

SEEK received multiple awards for being a top workplace in technology and an employer of choice in Australia and Asia.

Job Description

Scope of Role

As the Branch Manager - Medan, you will report to the Area Head and manage city sales. Your role involves collaborating with customers, partners, and colleagues to achieve business objectives. Key responsibilities include recruiting and retaining talent, marketing, driving business growth, and providing client support. You will also contribute to encouraging a culture of efficient and balanced growth. Additional duties involve leading all aspects of sales operations and implementing continuous improvement strategies.

Key Responsibilities

Business Growth

  • Lead overall sales and business operations for Sumatera - JobStreet Indonesia.
  • Collaborate with collaborators, customers, partners, and team members to develop hyper-local strategies, business development initiatives, and partnerships.
  • Manage a team and budget to achieve growth targets in revenue, advertising reach, hiring, and candidate acquisition.
  • Engage in field activities such as event coordination, team collaboration, networking, community engagement, and business development.

Operational Excellence and Continuous Improvement

  • Identify performance gaps and opportunities, crafting actionable plans to improve value, performance, and operational efficiency.
  • Lead problem-solving initiatives using data-driven decision-making, adapting strategies as needed.
  • Supervise end-to-end processes, including planning, execution, and change management.
  • Support leadership in decision-making, tackle challenges, and ensure the delivery of results.

Qualifications

  • Bachelor’s degree or equivalent experience, preferably in Business Administration, Economics, or Engineering.
  • Demonstrated ability managing business and sales operations with a proven record of driving growth.
  • Expertise in building strong customer relationships and representing the company professionally, with a minimum of 15 client visits per week.
  • Able provide detailed and accurate sales forecasts.
  • Experience in training, mentoring, and giving constructive feedback to team members.
  • Strong analytical and problem-solving skills, capable of root cause analysis and recommending solutions.
  • Independence, attention to detail, strong interpersonal skills, and willing to learn.
  • Proficiency in MS Office, particularly Excel and PowerPoint.
  • Able to lead multiple tasks in a fast-paced environment with minimal direction.
  • Experience working on cross-functional projects with international teams.
  • Fluency in both written and spoken English and Bahasa Indonesia.
  • A willingness to be based in Medan and travel frequently to nearby areas.

Additional Information

At SEEK we offer:

  • Support of flexible working, including a mix of office and work from home days depending on your role
  • Annual Performance Bonus Plan
  • Casual dress – every day

At SEEK, we are devoted to promoting a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

At our company, we recognize the significance of having a diverse group of backgrounds, ideas, experiences, and perspectives to foster innovation and effective delivery. We invite individuals from various backgrounds and life experiences, encompassing gender, sexual identity, culture, faith, disability, and life stages, to apply. Don't hesitate to reach out if you possess the skills, curiosity, and an adaptable attitude, even if you don't meet all the specified qualifications.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us, and we will be happy to assist.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.

We will accommodate individuals with disabilities during the application process, interviews, and while performing job functions. Contact us for accommodation requests.

What You Should Know About Branch Manager, Seek

Are you ready to take on the challenge of being a Branch Manager at SEEK in South Jakarta? This exciting role will have you reporting directly to the Area Head while managing city sales and driving business growth across Sumatera with JobStreet Indonesia. As a Branch Manager, you’ll be at the forefront of collaborating with customers, partners, and your team, all with the goal of achieving outstanding business objectives. One of your main responsibilities will be to recruit and nurture talent, helping to create a high-performing team that thrives on results. You’ll engage in various activities, from coordinating events and networking to crafting hyper-local marketing strategies. Your knack for identifying performance gaps will help you devise actionable plans that enhance operational efficiency and lead to continued success. Do you have a degree in Business Administration, Economics, or Engineering? If so, bring your proven track record in sales operations and business growth to this dynamic position! Strong analytical and interpersonal skills will be essential, as you’ll need to provide accurate sales forecasts and mentor your team effectively. At SEEK, we value flexibility and inclusivity, offering a mix of office and remote workdays, an annual performance bonus, and a casual dress code. We believe in fostering a culture where diverse backgrounds and perspectives are celebrated. If you’re ready to embrace this vital role at SEEK and help drive impactful change, we would love to hear from you!

Frequently Asked Questions (FAQs) for Branch Manager Role at Seek
What are the key responsibilities of a Branch Manager at SEEK?

As a Branch Manager at SEEK, your primary responsibilities include leading sales operations, collaborating with a variety of stakeholders to establish business development initiatives, recruiting talent, and managing budgets to achieve growth targets. You will also engage in field activities like networking and community engagement, ensuring operational excellence by identifying performance gaps, and crafting actionable improvement plans.

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What qualifications do I need to become a Branch Manager at SEEK?

To qualify for the Branch Manager position at SEEK, candidates should hold a Bachelor's degree in Business Administration, Economics, or Engineering. Additionally, a demonstrated ability in managing business operations and sales, strong analytical skills, and the capacity to work on cross-functional international projects are essential. Prior experience in mentoring and training team members will also be advantageous.

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How does SEEK support employee well-being and inclusion?

SEEK actively promotes a culture of inclusion and well-being, emphasizing the importance of diversity in the workplace. They offer flexible working arrangements, including a mix of office and remote workdays, an annual performance bonus plan, and a supportive environment for individuals with diverse backgrounds and experiences. SEEK recognizes that a diverse workforce fuels innovation and is committed to making adjustments to support all employees throughout their careers.

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What type of sales experience is required for the Branch Manager role at SEEK?

Candidates applying for the Branch Manager position at SEEK should possess a proven track record in sales operations and business growth. This includes having extensive experience in generating client relationships, giving successful sales forecasts, and actively participating in client visits—at least 15 client visits per week are expected.

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Is travel required for the Branch Manager position at SEEK?

Yes, the Branch Manager position at SEEK requires frequent travel to nearby areas. The ability and willingness to be based in Medan while managing travel logistics will be crucial in effectively supporting business operations and client relationships.

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Common Interview Questions for Branch Manager
Can you describe your experience in managing sales operations?

When answering this question, showcase your specific experiences in leading sales teams, how you've driven growth, and any relevant metrics that demonstrate success. Be sure to connect your experiences to the key responsibilities outlined in the Branch Manager role at SEEK.

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How do you build and maintain strong customer relationships?

Discuss your approach to understanding client needs, communicating effectively, and following up consistently. Share specific examples of relationships you've built in previous roles and the positive impacts these had on your business.

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What strategies do you employ for business development?

Highlight the strategies you've used to identify new opportunities, such as market research and networking. You can also emphasize how you involve team members and stakeholders in this process to foster collaboration.

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How do you handle performance gaps and implement improvements?

Provide examples of situations where you've identified performance gaps and the steps you took to improve them. Discuss the methods you used for analyzing data and crafting actionable plans.

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Describe a time when you successfully mentored a team member.

Reflect on a specific instance where your guidance directly contributed to a team member's growth. Discuss your approach to mentoring, including providing constructive feedback and setting goals.

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How do you prioritize tasks in a fast-paced environment?

Explain your time management strategies, like using tools or methodologies to prioritize tasks effectively. Provide an example of how this helped you achieve success in a previous role.

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What role do you think data-driven decision-making plays in sales?

Emphasize the importance of data in identifying trends, making forecasts, and measuring performance. Provide examples of how you've used data to inform your decisions in your previous positions.

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Can you describe your experience with team collaboration on cross-functional projects?

Share examples of cross-functional projects you’ve worked on, highlighting the collaborative efforts across departments and how those efforts led to achieving shared goals.

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How do you ensure effective communication within a team?

Discuss your preferred communication tools, your approach to team meetings, and how you keep everyone informed. Sharing past experiences can illustrate your ability to maintain open lines of communication.

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Why do you want to work as a Branch Manager at SEEK?

This is your opportunity to demonstrate your understanding of SEEK's mission and values. Discuss how your career goals align with SEEK's culture and why you believe your skills would make a meaningful contribution to the organization.

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CULTURE VALUES
Customer-Centric
Mission Driven
Dare to be Different
Diversity of Opinions
Friends Outside of Work
Startup Mindset
Emails over Meetings
Transparent & Candid
Growth & Learning
BENEFITS & PERKS
Medical Insurance
Learning & Development
Paid Holidays
Paid Sick Days
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
January 12, 2025

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