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CASHIER - CAGE

Overview

COMPANY PROFILE:In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates the five Seminole Casinos; in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee. The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America. Analysts believe today’s Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world’s largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues. PROPERTY PROFILE:Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Brighton Bay Hotel & Casino can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today. Seminole Brighton Bay Hotel & Casino is our new resort that includes a casino with a total of nearly 38,000 square feet, including space for 640 slot machines and 18 tables for blackjack, craps, roulette, and other house-banked card games, along with high-stakes bingo action. Included in the totals are a smoke-free gaming space with 104 slot machines and a high-limit gaming area with 42 slot machines and four table games. OUR COMMITMENT TO SERVICE:We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.

Responsibilities

JOB SUMMARY:

 

Under the direction of the Cage Operations Manager, the incumbent is responsible for controlling and accounting of transactions for the cage windows, main bank, chip bank and check bank. Performs high volume cash and non-cash transactions for our guests and internal customers in a courteous, accurate, and timely manner.  

 

ESSENTIAL JOB FUNCTIONS:

 

May include but are not limited to:

  • Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
  • Responsible for the impress bank issued.  Perform guest and in house monetary transactions.
  • Balance and issue impress bank to team members.
  • Enter patron transactions into the company computer system accurately.
  • Prepare paperwork, balance sheets and documents in accordance with our Standards and Procedures (S&P's), and within the guidelines of Internal Controls. Signs all documents legibly and in accordance with S&P's.
  • Transfer cash, chips and checks between cages and/or departments in an accurate and efficient manner.
  • Strictly adhere to department policies and procedures in order to maintain integrity of the Cage operation. Apply accurate transaction and balancing practices.
  • Participate in the daily cage reconciliation process.
  • Comply with Federal Title 31 procedures.
  • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
  • Promote positive public/team member relations at all times.
  • Maintain a clean, safe, hazard-free work environment within area of responsibility
  • Performs all other duties as assigned.

Qualifications

QUALIFICATIONS:

  • To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Excellent interpersonal and team building skills.
  • Strong cash handling and counting skills.
  • Ability to work flexible schedules, including nights, weekends and holidays.
  • Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
  • Ability to develop knowledge of computer systems, both company and vendor provided, to a proficient level.
  • Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
  • Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional demeanor.
  • Must be able to work in a very fast paced environment while adhering to strict guidelines and controls.

WORK ENVIRONMENT:

  • May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

CLOSING:

 

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

 

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check
  • Drug Screen

For a listing of all opportunities at Seminole Gaming, please go to www.gotoworkhappy.com.

 

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Seminole Gaming Glassdoor Company Review
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CEO of Seminole Gaming
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James Allen
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Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About CASHIER - CAGE, Seminole Gaming

Are you ready to be part of something exciting at the Seminole Brighton Bay Hotel & Casino? We’re looking for a friendly and detail-oriented Cashier - Cage to join our vibrant team! In this role, you will be responsible for managing high-volume cash and non-cash transactions at our casino's cage windows, which is not just about numbers; it’s about providing top-notch service to our Guests. You'll handle everything from balancing banks to processing transactions seamlessly while ensuring compliance with our Gaming Commission Regulations. As part of your daily responsibilities, you’ll prepare essential paperwork and documents according to our stringent Standards and Procedures, all while creating an atmosphere that guarantees Guests leave with unforgettable memories. We pride ourselves on our cutting-edge casino facilities, and as a Cashier - Cage, you’ll play a crucial role in maintaining the incredible service we offer. If you have strong cash handling skills, a commitment to quality service, and an enthusiasm that shines through even in a fast-paced environment, we want to hear from you! Join us and see how much fun working here can be, while also enjoying competitive benefits and a great work environment. Apply today and rock your career with the Seminole Tribe!

Frequently Asked Questions (FAQs) for CASHIER - CAGE Role at Seminole Gaming
What are the responsibilities of a Cashier - Cage at Seminole Brighton Bay Hotel & Casino?

As a Cashier - Cage at the Seminole Brighton Bay Hotel & Casino, your primary responsibilities include managing cash and non-cash transactions, balancing the impress bank, and ensuring all monetary transactions for our Guests and team members are conducted accurately and efficiently. You will also prepare and maintain paperwork in accordance with our internal controls and standards, and adhere to all Gaming Commission Regulations and Seminole policies.

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What qualifications do I need to apply for a Cashier - Cage position at Seminole Brighton Bay Hotel & Casino?

To apply for a Cashier - Cage position at the Seminole Brighton Bay Hotel & Casino, candidates should have excellent interpersonal skills, strong cash handling abilities, and a commitment to creating a memorable experience for our Guests. Additionally, the ability to work in a fast-paced environment and a flexible schedule, including nights and weekends, is essential.

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How does Seminole Brighton Bay Hotel & Casino support its employees?

At Seminole Brighton Bay Hotel & Casino, we value our employees and offer competitive benefits that truly go above and beyond. Employees enjoy a supportive work environment tailored to fostering professional growth, development opportunities, and the unique energetic atmosphere of our casino and hotel experience.

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What is the working environment like for the Cashier - Cage at Seminole Brighton Bay Hotel & Casino?

The work environment for a Cashier - Cage at the Seminole Brighton Bay Hotel & Casino involves interacting with lively Guests in a fast-paced casino setting. Be prepared to handle potential exposure to second-hand smoke and noise typical in casino environments. The role requires standing for extended periods and occasionally lifting materials up to 50 pounds.

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What kind of training can I expect as a new Cashier - Cage at Seminole Brighton Bay Hotel & Casino?

New hires for the Cashier - Cage position at Seminole Brighton Bay Hotel & Casino will undergo comprehensive training to familiarize themselves with the responsibilities of the role, including cash handling protocols, customer service standards, and compliance with gaming regulations. Our dedicated management team ensures that you have all the tools necessary for success.

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Common Interview Questions for CASHIER - CAGE
How do you ensure accuracy when handling cash transactions?

To ensure accuracy while handling cash transactions, I focus on maintaining an organized workspace, double-checking all transactions, and using reliable counting techniques. I always adhere to established processes and engage in regular practice to maintain my skills.

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Can you describe a time you provided excellent customer service?

Certainly! In my previous role, a Guest expressed frustration over a transaction issue. I calmly listened, assured them I would address their concerns promptly, and worked quickly to resolve the issue, which resulted in the Guest feeling appreciated and valued.

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What steps do you take to comply with gaming regulations?

I always stay informed about current gaming regulations and company policies, ensuring that I understand the requirements thoroughly. I routinely participate in training sessions, and I make it a habit to double-check compliance procedures in my daily work.

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How do you handle stress in a fast-paced environment?

In a fast-paced environment, I manage stress by staying organized, focusing on prioritizing my tasks, and taking deep breaths when needed. I find that maintaining clear communication with my team helps us manage our workload efficiently.

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What qualities make you a good fit for the Cashier - Cage role?

My strong attention to detail, excellent cash handling skills, and passion for providing exceptional Guest service make me an ideal candidate for the Cashier - Cage role. I thrive in high-energy environments and enjoy building rapport with Guests.

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Can you work flexible hours, including weekends and holidays?

Yes, I am flexible with my schedule and understand the importance of working weekends and holidays in the hospitality industry. I prioritize meeting the needs of our Guests and am committed to being a reliable team member.

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How do you prioritize multiple tasks during your shift?

I prioritize tasks by assessing urgency and impact on customer service. I make use of checklists and time management techniques to ensure I address high-priority tasks first while keeping an eye on ongoing operations.

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How do you maintain confidentiality when handling financial transactions?

I maintain confidentiality by strictly adhering to company policies, discussing financial matters only with authorized team members, and ensuring sensitive information is secured and not visible to unauthorized parties.

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What do you find most rewarding about working in the casino industry?

I find it rewarding to create memorable experiences for Guests. Seeing their enjoyment and knowing I played a part in enhancing their visit to the casino is incredibly fulfilling.

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How do you contribute to a positive team environment?

I contribute to a positive team environment by supporting my colleagues, promoting effective communication, and fostering a collaborative spirit. I believe teamwork is crucial for delivering exceptional service and achieving our collective goals.

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Unparalleled Service -- Unconquered Vision -- Unlimited Future

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Full-time, on-site
DATE POSTED
April 18, 2025

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