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Senior Software Engineer - job 8 of 16

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:   

  • Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
  • Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
  • Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
  • Contribute to the design and implementation of new products and features while also enhancing the existing product suite
  • Be a mentor for colleagues and help promote knowledge-sharing

Qualifications

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 4+ years of experience with Java or a similar OO language
  • Passion for JavaScript and the Web as a platform, reusability, and componentization
  • Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
  • Experience with any of the modern UI frameworks like Angular, React or Vue
  • Analytical and design skills

 

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $140,700 - $239,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

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Average salary estimate

$189950 / YEARLY (est.)
min
max
$140700K
$239200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Software Engineer, ServiceNow

As a Senior Software Engineer at ServiceNow, you'll have a remarkable opportunity to shape the future of work! Your journey will begin at our state-of-the-art office located at Building A, B, C, 2225 Lawson Lane, Santa Clara, California. Here, you'll join a team that believes in creating impactful technology for organizations across the globe. In this role, you'll be responsible for writing high-quality, reusable code that adheres to our best practices. Collaborating with product owners, you'll translate detailed requirements into innovative software solutions that our users love. Your expertise will shine as you help design and implement exciting new products and features, as well as enhance our existing suite. Your passion for Java or an object-oriented language will be crucial, especially since we value your knowledge of JavaScript and modern UI frameworks like Angular, React, or Vue. But it's not just about code; you'll also become a mentor to your colleagues, fostering a culture of knowledge-sharing that the team can thrive on. With our focus on integrating AI into work processes, your experience with AI-powered tools will be a significant asset. We're vibrant, diverse, and inclusive, welcoming candidates from all paths. Ready to make an impact? Let’s make the world work better together at ServiceNow.

Frequently Asked Questions (FAQs) for Senior Software Engineer Role at ServiceNow
What skills are essential for the Senior Software Engineer position at ServiceNow?

To thrive as a Senior Software Engineer at ServiceNow, candidates should possess a strong foundation in Java or similar object-oriented languages, with at least 4 years of experience. Additionally, a passion for JavaScript and familiarity with UI frameworks like Angular, React, or Vue are crucial. Experience in AI integration and a deep understanding of data structures, algorithms, and design patterns will also benefit your application.

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What are the primary responsibilities of a Senior Software Engineer at ServiceNow?

As a Senior Software Engineer at ServiceNow, you'll be responsible for writing clean, scalable code, performing code reviews, and implementing high-quality software. You'll work closely with product owners to gather requirements and own your code through the entire process — from design to delivery. Mentoring peers and contributing to the design of new products will also be key aspects of your role.

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What kind of company culture can a Senior Software Engineer expect at ServiceNow?

At ServiceNow, we pride ourselves on a collaborative and inclusive culture. As a Senior Software Engineer, you'll work within a diverse team that values knowledge-sharing and encourages innovation. Our flexible work personas allow employees to thrive in an environment that best suits them, whether remotely or in the office, making it an exciting place to grow your career.

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What qualifications enhance a Senior Software Engineer's application at ServiceNow?

While a strong technical background is essential, qualities such as analytical thinking, problem-solving abilities, and a passion for technology stand out. Experience integrating AI into workflows is highly regarded. We also encourage applicants with diverse backgrounds to apply, as unique experiences can greatly enrich our team.

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What is the base pay range for a Senior Software Engineer at ServiceNow?

The base pay for a Senior Software Engineer at ServiceNow ranges from $140,700 to $239,200, depending on various factors like location, qualifications, and experience. In addition to base salary, we offer equity, performance incentives, and a comprehensive benefits package that fosters a supportive workplace.

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Common Interview Questions for Senior Software Engineer
Can you describe the software development life cycle you're most comfortable with?

In your response, outline your familiarity with each stage of the software development life cycle. Highlight how you approach requirements gathering, design, implementation, testing, and maintenance, emphasizing your role in ensuring high-quality deliverables.

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How do you ensure your code is maintainable and scalable?

Discuss your practices for writing clean code, such as adhering to coding standards, performing code reviews, and implementing unit tests. You might also mention the importance of documentation and modular coding to enhance maintainability.

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What experience do you have with AI in software development?

Detail any previous projects where you've integrated AI into workflows. Discuss specific tools or frameworks you used, the challenges you faced, and the positive impacts of AI on those projects to showcase your expertise.

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What methodologies do you utilize when collaborating with product owners and team members?

Share your preferred collaboration techniques, such as Agile or Scrum, emphasizing how these methodologies foster communication, align priorities, and enhance project outcomes within your team.

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Can you provide an example of a challenging coding problem you've solved?

Choose a specific coding problem, explain the challenges, your approach to solving it, and the outcome. This not only showcases your technical skills but also your analytical and problem-solving capabilities.

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How do you keep up with technological advances in software development?

Discuss how you actively engage with industry trends through online courses, coding challenges, attending tech meetups, or participating in forums to demonstrate your commitment to continuous learning.

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What is your experience with modern UI frameworks like Angular or React?

Provide specific examples of projects where you've utilized these frameworks, discussing your roles, the challenges faced, and how you leveraged their capabilities to achieve user-focused designs.

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Describe a time you had to mentor a colleague. What was the outcome?

Share a specific anecdote where you successfully mentored a team member. Discuss the challenges, your mentoring approach, and the improvements made by the mentee as a result.

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How do you prioritize tasks when working on multiple projects?

Explain your process for prioritizing tasks, such as using project management tools, creating to-do lists, or engaging with your team to align on priorities to ensure timely project delivery.

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What is your experience with code review processes?

Discuss your approach to code reviews, emphasizing the importance of providing constructive feedback, ensuring code quality, and how this practice promotes team learning and project success.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 19, 2025

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