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Senior Insurance Product Manager

Here’s what you’ll be doing:


In this hands-on, decision-making role, you’ll be building and running products sold digitally.


Reporting into our Head of Insurance Products, you’ll be setting and delivering the long term market strategy and budget targets for ancillary products, for SME and Landlord customers, striving to offer the no.1 customer proposition in the market.


As one of our Senior Insurance Product Managers, you’ll:
  • ensure that all products offer customer value, in line with Consumer Duty obligations 
  • work with teams across the business to improve our existing products, launch new products, and improve how these products are offered, to both new and existing customers 
  • lead product and customer analysis, to inform change and deliver continuous improvement, in support of in year trading performance and LRP ambitions
  • explore customer problems and appraise opportunities, to drive great customer and commercial outcomes


We’re looking for someone who is:
  • able to influence direction, decisions, and execution across the wider business
  • responsive and demonstrates ownership, a bias to action, and commitment
  • experienced in insurance product management and cares about customers
  • comfortable using data and analytics to inform decisions that drive product and process improvements
  • capable in making trade-off calls to prioritise, from ideation to live, with key measures of success 


(We know it’s tough, but please try to avoid the ​​confidence gap​.​​ You don’t have to match all the bullet points above to be considered for this role.)


We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.


If you want to play an active role in ensuring we are building the right digital journey improvements and that they are generating value for the business and customers, apply today!.


About Simply Business


We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.


We’re a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. We’re a B Corp too, which recognises our strong track record of having a positive impact on people, society and the environment.


Why not check out our advert on YouTube: Simply Business TV advert 2024: 'Simply the Best'


What are the benefits?


•ㅤwork-life balance – we support every team member in maintaining a manageable workload

•ㅤhybrid working – you have the flexibility to work remotely and connect with your colleagues in one of our hubs

•ㅤmental health and wellbeing – we give you access to tools and counselling to support your mental health

•ㅤflexible parental leave – we understand how important this time is, that’s why we offer six months full pay to the primary caregiver and four weeks full pay if you’re the secondary caregiver

•ㅤpaid sabbatical – as a thank you to our long-serving employees, we offer a two-week sabbatical when you’ve been here for five years. And four weeks off for those who’ve been with us for 10,15, and 20 years

•ㅤlife event leave – you can get an extra days leave every two years for those big moments in your life like moving house, welcoming a new pet, or your birthday

•ㅤa dedicated learning platform – our platform helps you develop on your personal and professional goals, including management and leadership programmes


We also make sure you’re compensated fairly


•ㅤcompetitive salary – we aim to offer a fair salary based on your experience and the market we’re in from day one

•ㅤannual bonus – the potential to earn a bonus based on business performance

•ㅤpension – we’ll match what you put into your pension up to five per cent

•ㅤprivate medical insurance – you’ll get medical insurance through BUPA that covers any pre-existing medical conditions as a core benefit

•ㅤhealth cash plan – we reimburse your everyday medical expenses

•ㅤholiday entitlement – 25 days leave, plus bank holidays (and you can also use your flexible benefits to get up to five more days)

•ㅤlife assurance – pass on a tax-free sum that’s four times your basic salary (core benefit). With the option to increase it to ten times through our flexible benefit scheme

•ㅤsalary sacrifice car scheme – option to buy a brand new, fully insured and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service)

•ㅤflexible benefits scheme – everyone gets an allocated allowance to use each year on things like critical illness cover, dental insurance, travel insurance, a gym membership, and up to five days extra holiday


Ready to join us and drive our success as a high-performing team? Apply today.

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CEO of Simply Business
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Senior Insurance Product Manager, Simply Business

At Simply Business, we're on the lookout for a dynamic Senior Insurance Product Manager to join our vibrant team in London, UK. In this exciting, hands-on role, you’ll be at the forefront of building and running our digital insurance products aimed at small and medium enterprises (SMEs) and landlords. As you report into our Head of Insurance Products, your mission will involve shaping and executing a long-term market strategy that resonates with our corporate ethos of delivering the very best customer propositions in the industry. You’ll work collaboratively with cross-functional teams, ensuring our offerings not only deliver customer value but also align with Consumer Duty obligations. Your analytical skills will be crucial as you lead product assessments and customer analysis to drive continuous improvement while enhancing our in-year trading performance. We’re searching for someone with a passion for customer satisfaction and a flair for employing data analytics to make informed decisions that steer product innovation. While experience in insurance product management is key, we value authenticity over perfection; your proactive approach and willingness to learn will guide you in making the right choices. At Simply Business, we are committed to fostering an inclusive atmosphere where diverse backgrounds are embraced. So, if you’re ready to make a real impact on the digital journey of our customers and help us create rewarding experiences for our community, we encourage you to apply today!

Frequently Asked Questions (FAQs) for Senior Insurance Product Manager Role at Simply Business
What responsibilities does a Senior Insurance Product Manager have at Simply Business?

As a Senior Insurance Product Manager at Simply Business, your primary responsibilities include building and managing digital insurance products, formulating long-term market strategies, and ensuring all products provide exceptional customer value in alignment with Consumer Duty obligations. You will work alongside various teams to enhance existing offerings and launch new ones, while also leading product and customer analysis to promote ongoing improvements.

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What qualifications are needed for the Senior Insurance Product Manager role at Simply Business?

To excel as a Senior Insurance Product Manager at Simply Business, candidates typically need a strong background in insurance product management. Experience in utilizing data and analytics to influence product decisions, along with excellent communication skills to work across teams, is essential. A customer-centric mindset and the ability to prioritize effectively are equally important.

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How does Simply Business support work-life balance for a Senior Insurance Product Manager?

Simply Business promotes a healthy work-life balance for Senior Insurance Product Managers through manageable workloads and flexible hybrid working arrangements. Employees are encouraged to maintain their personal lives alongside their professional commitments, ensuring they remain productive and happy in their roles.

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What impact can a Senior Insurance Product Manager have at Simply Business?

In the role of Senior Insurance Product Manager at Simply Business, you have the opportunity to significantly influence the company's product offerings and customer journey. By leading product analysis and employing a customer-first approach, you can drive substantial commercial outcomes, fostering market leadership and enhancing the overall company reputation.

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What are the benefits of working as a Senior Insurance Product Manager at Simply Business?

Simply Business offers a wealth of benefits for Senior Insurance Product Managers, including competitive salaries, annual bonuses, flexible parental leave, private medical insurance, and a dedicated learning platform for personal development. Our commitment to mental health and well-being, along with additional perks like life event leave and a flexible benefits scheme, demonstrates our dedication to supporting our employees.

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Common Interview Questions for Senior Insurance Product Manager
Can you describe your experience with product management in the insurance sector?

In answering this question, highlight specific projects where you played a key role in product development or management. Discuss the challenges faced, how you navigated them, and the outcomes achieved to show your effectiveness and expertise in the field.

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How do you prioritize product features and improvements?

When answering, explain your methodology for assessing customer needs, data analysis, and strategic alignment. Provide examples of how prioritizing certain features led to successful outcomes, reinforcing your ability to make well-informed trade-off decisions.

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What role does customer feedback play in your product management process?

A strong answer will detail how you collect, analyze, and implement customer feedback into product strategy. Discuss any specific tools or methods you've used to gather insights and how those insights have driven successful product iterations.

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How do you ensure compliance with industry regulations in your product management?

In your response, outline your understanding of industry regulations, emphasizing your proactive approach to ensuring compliance. Share an example of how you’ve incorporated regulations into product design or management.

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Could you give an example of a successful product launch you managed?

Be prepared to discuss a specific product launch, outlining your role, the strategies you employed, and how you measured success. Mention metrics or KPIs that were positively impacted, showcasing your ability to drive results.

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How do you collaborate with cross-functional teams?

Discuss your approach to collaboration, emphasizing communication skills and the importance of aligning goals across teams. Use examples to illustrate how your teamwork has led to successful product outcomes.

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What data analytics tools do you use to inform your product decisions?

Mention any specific analytics tools or software you are proficient in using, and explain how you leverage data to enhance product offerings. Provide examples of how data-driven decision-making has benefited your previous projects.

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How do you handle conflicts or disagreements within a team?

It's important to convey your conflict resolution skills. Discuss your ability to listen and mediate and provide an example where you navigated a disagreement to find a collaborative solution that benefited the team.

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What trends do you see impacting the insurance industry in the near future?

Stay updated on industry trends and proactively address how you foresee them affecting product management. Sharing insights here shows your expertise and commitment to staying ahead in the ever-evolving field of insurance.

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What motivates you to work in product management within the insurance industry?

Express your passion for the industry and the satisfaction you gain from delivering value to customers. Elaborate on how you find motivation through problem-solving and enhancing customer experiences, which drives your commitment to the role.

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If you’re smart, passionate about delivering brilliant customer experiences across an integrated online and offline user journey, and enjoy solving complex challenges then you should apply to join our team.

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Full-time, hybrid
DATE POSTED
January 12, 2025

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