Payments Product Manager

The Payments Product Manager at Visa is responsible for driving the growth of pay-by-bank services across the EU, leading customer engagement, product planning, delivery of the roadmap, and managing stakeholder inputs. This role includes oversight of products like payment initiation services and partner integration, ensuring a seamless user experience and robust business outcomes.

Applicants for the Payments Product Manager role at Visa should have prior experience in payments products, ideally with deep knowledge of payment methods and their effectiveness in the EU market. Additionally, at least three years in digital product management is required, focusing on creating and launching digital solutions while collaborating with cross-functional teams.

A typical day for a Payments Product Manager at Visa includes engaging with customers for insights, conducting product strategy sessions, overseeing the delivery of product roadmaps, and meeting with cross-functional teams such as sales and engineering. The role is dynamic and demands adaptability to prioritize tasks based on business needs and customer feedback.

The Payments Product Manager role at Visa is hybrid, allowing employees to alternate between remote work and office presence. It's expected that team members will work from the office 2-3 days a week, ensuring they remain engaged with their peers while enjoying the flexibility that remote work provides.

A Payments Product Manager at Visa has ample opportunities for growth, including advancing to senior product leadership roles. They can hone their expertise in innovative payment solutions, gain insight into market trends, and build a valuable network within the payments industry, all while contributing to Visa’s strategic initiatives.

When answering, highlight specific projects or roles that involve account-to-account payments. Discuss your understanding of the benefits, challenges, and any strategic initiatives you have contributed to regarding such payment methods.

Discuss your approach to prioritization by explaining tools or frameworks you use, such as the MoSCoW method (Must have, Should have, Could have, Won't have), and provide examples of how you've successfully prioritized in the past to meet customer needs and business goals.

Share specific strategies such as conducting user interviews, surveys, or focus groups, and explain how you've utilized customer insights to drive product iterations or enhancements in previous roles.

Provide examples of past collaboration efforts with teams such as engineering, marketing, and sales, focusing on how you communicated effectively and ensured alignment on goals and deadlines.

Talk about methods you have implemented for risk management, including how you assess potential challenges in product development and ensure the product meets compliance standards, particularly in the payments space.

Discuss a specific product launch you spearheaded, detailing the objectives, the strategies used to achieve them, and the results obtained post-launch. Highlight any challenges faced and how you overcame them.

Identify key performance indicators (KPIs) relevant to payments products, such as transaction volume, user acquisition cost, and customer satisfaction scores. Explain how you have tracked these metrics in past roles.

Share your methods for staying updated, like subscribing to industry publications, attending conferences, and networking with other professionals in the payments sector. Mention any specific resources you find valuable.

Reflect on current challenges like cybersecurity threats, regulatory compliance, or competition among payment providers. Provide insights into how you would address these challenges within the Payments Product Manager role at Visa.

Articulate your passion for payments technology and your admiration for Visa's innovation in the industry. Mention how your values align with Visa's mission and how you see yourself contributing to the company's objectives.