Account Manager - Small to Medium Enterprise

As an Account Manager - Small to Medium Enterprise at SIXT, your key responsibilities include managing and negotiating relationships with both existing and newly acquired corporate accounts. You’ll focus on cross- and up-selling, while overseeing a significant portfolio of customers. Additionally, you're expected to analyze customer needs to provide appropriate solutions and contribute to improving sales processes.

To qualify for the Account Manager - Small to Medium Enterprise role at SIXT, you should have prior work experience in sales or account management, alongside a bachelor's degree. Proficiency in Microsoft Office, Salesforce, and other CRM applications is crucial, as is the ability to effectively collaborate with teams. The position requires strong organizational skills and a passion for sales.

SIXT supports Account Managers through comprehensive training and resources that help you analyze existing customer relationships, identify needs, and offer tailored Sixt products. Regular performance reviews, a lucrative bonus plan, and opportunities for professional development further empower you to meet and exceed your sales targets.

At SIXT, the work environment is dynamic and supportive, allowing for a hybrid work format that typically follows a 4/1 model. The office is located in Downtown Tulsa, offering amenities such as free parking and a modern workspace, fostering a culture of collaboration and innovation among employees.

An Account Manager at SIXT can expect a range of benefits including comprehensive health coverage (medical, dental, and vision), a 401k retirement plan, paid time off, and exclusive employee rental discounts. There's also the potential for performance-based bonuses that come with uncapped commission structures.

When answering this question, focus on specific examples of accounts you've managed, your approach to building strong relationships, and how you've met or exceeded sales targets. Highlight any particular challenges you faced and how you overcame them, as this demonstrates your problem-solving abilities.

Discuss your organizational skills and any strategies you employ to keep track of tasks, such as to-do lists or CRM software. Emphasize the importance of assessing client needs and deadlines to prioritize effectively, ensuring that you're providing top-notch service.

Share your approach to understanding customer needs and how you align those with Sixt's product offerings. Discuss using data to identify opportunities for additional sales and how you effectively communicate the value of additional services to clients.

Explain the importance of regular communication and check-ins to ensure client satisfaction. Mention techniques like personalized follow-ups and feedback sessions that allow you to strengthen these relationships and identify further opportunities for collaboration.

Provide a specific example that illustrates your conflict resolution skills. Showcase your ability to listen actively, empathize with the client's concerns, and deliver a solution while maintaining a professional demeanor.

Articulate the qualities you think are important, such as strong communication skills, adaptability, and the ability to see the bigger picture for both the company and the client. Highlight your own strengths that align with these qualities.

Discuss your commitment to continuous learning through industry publications, webinars, or networking. Sharing how you gather insights from your experiences or feedback from clients shows your proactive approach to account management.

Illustrate your problem-solving approach by stressing the importance of clear communication with each client. Emphasize the need to set realistic timelines and manage expectations while providing updates on progress, showcasing your professionalism.

Mention specific tools like Salesforce or other CRMs you are familiar with. Discuss how you leverage these tools to track interactions, manage pipelines, and analyze sales data to drive performance and improve client relationships.

Express genuine enthusiasm for the company's mission and values. Be prepared to discuss how your skills and experience align with their goals, and highlight aspects like SIXT's commitment to innovation and customer service that attract you to the role.