Product Manager-Sales CRM

As a Product Manager - Sales CRM at SOFTONE and ENTERSOFT, your main responsibilities include shaping the vision for the Sales CRM product, conducting market analyses to identify differentiation opportunities, collaborating with R&D to ensure product specifications are met, and leading user acceptance testing for new features. You'll also maintain a prioritized backlog, support business development activities, and work closely with Agile teams to execute product delivery smoothly.

To apply for the Product Manager - Sales CRM position at SOFTONE and ENTERSOFT, you need a Bachelor's degree in Computer Science, Business Administration, Finance, or a related field. You should have a minimum of 3 years of product management experience in the IT/business software industry, strong analytical skills, knowledge of business software solutions, and familiarity with Agile methodologies. Excellent communication skills and fluency in English are also essential.

Working as a Product Manager - Sales CRM at SOFTONE and ENTERSOFT presents a unique opportunity to influence the development of a product that can significantly impact countless businesses. You’ll be part of one of the largest business software companies in Greece, collaborate with high-caliber teams, and contribute to innovative solutions. The hybrid working model and emphasis on professional growth through funded training add to a rewarding work environment.

As a Product Manager - Sales CRM at SOFTONE and ENTERSOFT, you can expect to work on diverse projects aimed at enhancing the Sales CRM product, from refining core functionality to analyzing user feedback. This role also involves collaborating on innovative solutions in digital transformations, ensuring that your work provides high value to businesses across various sectors.

At SOFTONE and ENTERSOFT, growth opportunities for a Product Manager - Sales CRM are abundant. With a culture focused on mentorship and personal development, you’ll have access to funded training and upskilling opportunities. The company's dynamic environment fosters career advancement as you gain experience within a leading provider of business software solutions in the region.

When answering this question, share specific experiences where you have successfully managed products from conception to execution. Highlight any relevant projects that demonstrate your ability to work across teams, analyze market trends, and meet user needs.

Discuss your approach to gathering data from various stakeholders, including client feedback and market analysis. Explain how you maintain an organized backlog and the criteria you use to prioritize features based on potential value and impact.

Your answer should include methods such as conducting surveys, interviews, and analyzing market reports. Mention how you synthesize this information to inform product direction and development.

Discuss your experience facilitating regular communication channels, such as meetings and agile ceremonies. Emphasize the importance of aligning on specifications and maintaining flexibility as the product evolves.

Highlight the significance of UAT in validating functionalities against user expectations. Discuss your methodology for executing UAT, collecting feedback, and implementing improvements before the final release.

Use the STAR method (Situation, Task, Action, Result) to clearly explain your decision-making process. Focus on how you evaluated options, consulted stakeholders, and the outcomes of your decision.

Reference sources like industry reports, competitor websites, and networking with other professionals at conferences. Explain how this information influences your product management strategies, particularly for the Sales CRM.

Detail a specific successful product launch, outlining your role and contributions. Discuss the strategies used to market the product and the impact it had on customer satisfaction and market share.

Discuss key performance indicators (KPIs) that you would track, such as customer adoption rates, user satisfaction scores, and overall revenue generated. Highlight how you analyze these metrics to drive future improvements.

Share your understanding of Agile principles and your experience participating in Scrum sprints, collaborating with cross-functional teams, and adapting to iterative feedback during the development lifecycle.