AML/KYC Analyst

As an AML/KYC Analyst at Plum, your main responsibilities include conducting identity verification, analyzing transactions to mitigate financial crime risks, performing customer screenings across various databases, detecting and reporting any suspicious activities related to fraud or money laundering, and addressing verification-related queries from both customers and the internal team. Your role is crucial in helping maintain compliance and enhance the customer experience.

To be a successful AML/KYC Analyst at Plum, you should possess experience working in a banking environment specifically in the AML/KYC function. Excellent written and verbal communication skills in English are essential, and proficiency in another European language is a plus. Strong analytical abilities, attention to detail, proactive problem-solving skills, and a passion for engaging with KYC procedures are also key qualifications for this role.

Important skills for the AML/KYC Analyst position at Plum include strong analytical and research skills, attention to detail, and a knack for proactive problem-solving. The ability to work autonomously, make decisions within your areas of responsibility, and an enthusiasm for tackling operational challenges are also invaluable assets for this role.

Yes! At Plum, we have a flexible approach to remote working for the AML/KYC Analyst position. While we encourage at least two days a week in one of our inviting offices in London, Athens, or Cyprus, we also support you in working from anywhere to ensure you have the best work-life balance.

As an AML/KYC Analyst at Plum, you can look forward to an exciting array of benefits. These include stock options, private health insurance, an annual training budget, a competitive referral scheme, and even 25 days of holiday + bank holidays! You'll also enjoy 45 work-from-anywhere days, enhanced parental leave, and a fun, inclusive company culture that encourages growth and team bonding.

When answering this question, highlight your relevant experiences in banking or finance, detailing specific AML/KYC functions you performed, any compliance-related challenges you faced, and how you addressed them. Providing examples of your knowledge and how you improved processes will strengthen your response.

Discuss your systematic approach to identity verification, mentioning specific techniques or technologies you employ. Including how you ensure accuracy and compliance while maintaining a positive customer experience will demonstrate your expertise in this area.

When answering this question, share a situation where you identified suspicious behavior, the steps you took to investigate it, and the outcomes of your actions. Emphasize your analytical skills and your ability to act proactively in mitigating financial crime.

Explain the various analytical tools and techniques you use to scrutinize transaction data for potential risks. Discuss your comfort with technology and data analysis methods, showing how these help you make informed decisions in the AML/KYC space.

Detail your communication skills and your process for addressing customer inquiries. Emphasize the importance of understanding customer concerns, providing clear and accurate information, and maintaining a professional demeanor to enhance the overall customer experience.

Outline the protocol you would follow in the event of a suspected fraudulent transaction, highlighting your attention to detail, thorough investigative skills, and your capacity to work collaboratively with both internal and external stakeholders to resolve issues.

Discuss your proactive approach to identifying inefficiencies and recommend actionable steps to enhance AML/KYC processes. Share any past experiences where you've successfully implemented new systems that led to measurable improvements in compliance and detection.

Time management is crucial in the fast-paced realm of AML/KYC. Share your techniques for prioritizing your workload, such as using to-do lists or digital tools, ensuring that you meet deadlines while also maintaining a high standard of accuracy in your work.

When answering this question, convey your enthusiasm for the role and Plum's mission. Talk about your alignment with the company's values, your passion for compliance in financial services, and how you envision contributing to the team's goals in combating financial crime.

Provide insights into current trends in the financial sector related to compliance, identifying challenges such as evolving regulations or increased sophistication of financial crimes. Be prepared to discuss how you would navigate and address these challenges as an AML/KYC Analyst.