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Director Government Affairs

Charter Communications is a leading broadband connectivity company and cable operator serving nearly 32 million customers in 41 states. Through its Spectrum brand, the company offers a full range of state-of-the-art residential and business services, including Spectrum Internet®, TV, Mobile and Voice. Charter’s commitment to serving customers and exceeding their expectations is the bedrock of its business strategy and the philosophy that guides its over 101,000 employees.Charter’s State Government Affairs team is tasked with achieving the company’s franchising, legislative and regulatory goals on a state and local level. They are seeking a bright, determined, and committed Director of Government Affairs to join the team to assist in driving Charter’s policy priorities.BE PART OF THE CONNECTIONAs a Director of Government Affairs, you will take the lead in developing, coordinating, and executing government affairs strategies that drive our company's growth and influence at the local level. You will work closely with regional senior leaders to advocate for our interests before local legislative bodies and regulatory agencies. In addition to representing the company in governmental and administrative settings, you will oversee external affairs and community engagement initiatives. With your expertise in public policy and advocacy, you will contribute to strategic planning and manage impactful activities and events aligned with our overall objectives. You will report directly to the area Vice President, leveraging your legislative and regulatory experience to make a meaningful impact.WHAT OUR DIRECTORS OF GOVERNMENT AFFAIRS ENJOY MOST• Actively and consistently supporting all efforts to simplify and enhance the customer experience.• Developing, building, and expanding relationships with public officials and other influential policy makers at the federal, state, and local level.• Coordinating with Senior leadership to manage the collaboration of other government affairs team members and outside consultants.• Developing and growing grassroots and third-party support for the benefit of the company and its interests.• Coordinating with Senior leadership to develop strategies and effectively planning and executing initiatives to grow the company's image within the communities managed.• Assisting in the development and management of the company's political contribution strategies, to the extent and as permitted under applicable law.• Representing the company before external constituencies, including elected officials and other state and local government agencies, commissions, and authorities, and organizing and representing the company at community events and other external functions.• Supporting the efforts to draft, analyze, and/or present legislation, amendments, testimony, memoranda, and other collateral material as necessary to perform legislative and regulatory advocacy.• Serving as a supporting or principal liaison between Charter and local business and community organizations and associations and representing the company at industry forums as necessary.• Coordinating with Senior leadership to manage outside counsel, consultants, and lobbyists as necessary.• Managing responses to and company resolution of escalated complaints from government authorities as may be necessary.• Manages franchise renewal efforts in the assigned area, including developing and implementing franchise renewal strategies consistent with corporate guidelines; secures timely franchise renewals on acceptable terms; manages the maintenance of local franchise administration and database information; and ensures the timely delivery of franchise renewal notifications.• Resolves complex and/or difficult franchise renewals, franchise transfers and franchise non-compliance issues as required. Reviews, interprets and communicates meanings of the terms and conditions of franchises, franchise related agreements and other contract for implementation to ensure compliance with legal and regulatory standards.• Managing the identification of government-related procurement and business opportunities and facilitating discussions with business and assisting them in developing responses.• Managing relationships with local officials in areas where the company is expanding service.• Developing approaches to support the company's business objectives and managing outreach and interactions with government constituencies related to our business and services.• In coordination with the Vice President, ensuring alignment of SGA priorities and community strategies planning and tactical execution, including PSAs, In Focus, and strategic events.• Performing other duties as requested.The State Government Affairs team is responsible for educating local and state officials about Charter’s policy positions and advocating for laws, regulations and ordinances that advance the company’s business priorities. As a member of the state team, you will work closely with internal and external stakeholders to ensure Charter’s interests and the interests of Charter’s customers are well represented in state and local policies.WHAT YOU’LL BRING TO SPECTRUMRequired Qualifications• Ability to read, write, speak and understand English• Bachelor’s degree or equivalent• Ability to read, write, speak and understand English• At least eight years of experience in the cable or other regulated industry, government, public policy or legislative arenas• Background in law, government or public policy• Ability to handle multiple projects and tasks• Ability to make decisions and solve problems while working under pressure• Ability to analyze and interpret legislation, regulation, contracts, and legal documents• Ability to use personal computer and software applications (i.e. word processing, spreadsheet, presentations, etc.).• Ability to exercise independent judgment and discretion in matters of significance and operate with integrity and within company values; maintain high standards for ethical practice• Ability to work independently, but also to collaborate effectively with colleagues, peers and other internal and external constituencies• Knowledge of cable, telecommunications and broadband products and services, and experience working with regulated industries• Advocacy, lobbying and negotiation skills• Political/government relations background• Understanding of state and local governmentPreferred Qualifications• Advanced degree in public administration, law or similar fieldWorking Conditions• Normal office conditions• Frequent travel required• Regular, consistent and punctual attendance• Able to work nights and weekends, variable schedule(s) as necessary• Note- this role may sit in several locations in Northern LA.SPECTRUM CONNECTS YOU TO MORE• Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas• Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career• Total Rewards: See all the ways we invest in you—at work and in lifeApply now, connect a friend to this opportunity or sign up for job alerts!#LI-JS4PGA700 2025-52275 2025Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.The base pay for this position generally is between $107,900.00 and $191,100.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.Qualifications:WHAT YOU’LL BRING TO SPECTRUMRequired Qualifications• Ability to read, write, speak and understand English• Bachelor’s degree or equivalent• Ability to read, write, speak and understand English• At least eight years of experience in the cable or other regulated industry, government, public policy or legislative arenas• Background in law, government or public policy• Ability to handle multiple projects and tasks• Ability to make decisions and solve problems while working under pressure• Ability to analyze and interpret legislation, regulation, contracts, and legal documents• Ability to use personal computer and software applications (i.e. word processing, spreadsheet, presentations, etc.).• Ability to exercise independent judgment and discretion in matters of significance and operate with integrity and within company values; maintain high standards for ethical practice• Ability to work independently, but also to collaborate effectively with colleagues, peers and other internal and external constituencies• Knowledge of cable, telecommunications and broadband products and services, and experience working with regulated industries• Advocacy, lobbying and negotiation skills• Political/government relations background• Understanding of state and local governmentPreferred Qualifications• Advanced degree in public administration, law or similar fieldWorking Conditions• Normal office conditions• Frequent travel required• Regular, consistent and punctual attendance• Able to work nights and weekends, variable schedule(s) as necessary• Note- this role may sit in several locations in Northern LA.SPECTRUM CONNECTS YOU TO MORE• Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas• Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career• Total Rewards: See all the ways we invest in you—at work and in lifeApply now, connect a friend to this opportunity or sign up for job alerts!#LI-JS4Employment Type: Full Time
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What You Should Know About Director Government Affairs, Spectrum

Join Charter Communications as the Director of Government Affairs in Baldwin Park, CA, where you’ll play a pivotal role in shaping our public policy and community engagement strategies. At Charter, we’re dedicated to providing exceptional broadband and cable services to nearly 32 million customers, and we believe in making a difference through informed advocacy and meaningful relationships. In this position, you'll collaborate with regional leaders to develop and execute effective strategies that represent the company's interests in legislative and regulatory matters at the state and local levels. You will be the voice of Charter, ensuring our goals are met while also enhancing customer experience. You’ll work on exciting projects, from managing grassroots initiatives to representing us in local government meetings. With your background in public policy, you will be instrumental in liaising with public officials, drafting crucial documents, and overseeing community engagement efforts. Alongside building valuable relationships, you'll engage in planning impactful events that align with our objectives. This is an opportunity to impact policy directly and strengthen our presence in the community. If you’re driven, passionate, and ready to lead, we’d love for you to be part of our dynamic team at Charter Communications, where your efforts will contribute to our mission of connecting people with what matters most.

Frequently Asked Questions (FAQs) for Director Government Affairs Role at Spectrum
What are the primary responsibilities of the Director of Government Affairs at Charter Communications?

The Director of Government Affairs at Charter Communications is responsible for developing and executing strategies that align the company's interests with legislative goals at the state and local levels. This includes managing relationships with public officials, advocating for policy changes, and overseeing community engagement initiatives. The role also involves collaborating with senior leadership to drive advocacy efforts and manage external affairs.

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What qualifications do I need to apply for the Director of Government Affairs at Charter Communications?

To be considered for the Director of Government Affairs position at Charter Communications, applicants should have a Bachelor’s degree or equivalent experience, along with at least eight years in the cable or regulated industry, government, or public policy. A background in law is advantageous, along with skills in advocacy, negotiation, and government relations.

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How does the Director of Government Affairs impact Charter Communications' community strategy?

As the Director of Government Affairs, you will have a significant impact on Charter Communications' community strategy by developing initiatives that enhance the company's image and engagement with the community. Your role will include organizing events, building relationships with local officials, and ensuring that the company's policy positions are effectively communicated and supported in legislative matters, directly influencing public perception and support.

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What types of skills are essential for a Director of Government Affairs at Charter Communications?

Essential skills for the Director of Government Affairs at Charter Communications include strong advocacy, lobbying, and negotiation abilities, as well as an understanding of public policy and legislative processes. Applicants should also possess excellent communication and relationship-building skills, the ability to analyze complex documents, and a background in political/government relations to effectively navigate the regulatory landscape.

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What does a typical day look like for the Director of Government Affairs at Charter Communications?

A typical day for the Director of Government Affairs at Charter Communications involves a mix of strategizing with senior leadership, engaging with government officials, reviewing legislation, and collaborating with team members on advocacy initiatives. You might attend meetings with local officials, draft policy documents, and oversee community outreach programs, ensuring that Charter's interests are represented and that local communities are informed about our services and initiatives.

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Common Interview Questions for Director Government Affairs
How do you plan and execute government affairs strategies?

When discussing your approach to planning and executing government affairs strategies, highlight your methodology in researching policy impacts, identifying key stakeholders, and aligning strategies with the company’s goals. Discuss any specific examples where your strategies effectively influenced legislation or community engagement.

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Can you provide an example of a successful advocacy initiative you led?

To answer this question effectively, share a specific advocacy initiative where you played a key role. Discuss the steps you took to engage stakeholders, the challenges you faced, and the outcomes of the initiative, focusing on how it benefited your organization and community.

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How do you handle conflicts with government agencies?

Conflict resolution with government agencies requires patience and diplomacy. Describe your approach to understanding the interests of both parties, working collaboratively to reach a solution, and the communication skills necessary to navigate these situations effectively.

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What strategies do you use to build relationships with public officials?

Building relationships with public officials involves networking, regular communication, and demonstrating value. Discuss your strategies for establishing trust, staying informed about their needs, and finding common ground to foster long-term partnerships that benefit both parties.

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How do you stay up-to-date with changes in legislation and policy?

Staying current with legislative changes is crucial for a Director of Government Affairs. Discuss the resources and networks you utilize, such as professional organizations, news sources, and industry partnerships, to remain informed and proactive in your advocacy efforts.

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What role do grassroots movements play in your strategy?

Explain the importance of grassroots movements in building local support and influencing policy. Share examples of how you have mobilized community members or organized campaigns to garner support for initiatives that align with your organization's goals.

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How do you measure the success of government affairs initiatives?

Measuring success is vital. Discuss the metrics you use to evaluate effectiveness, such as changes in legislation, community engagement rates, and feedback from stakeholders, demonstrating your ability to assess the impact of your strategies.

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Can you describe your negotiation approach?

When discussing your negotiation approach, highlight your ability to prepare thoroughly, understand opposing viewpoints, and aim for win-win solutions. Provide an example where your negotiation skills led to a successful outcome for your organization.

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In your opinion, what are the biggest challenges facing government affairs today?

Discuss current challenges in government affairs, such as fast-paced legislative changes, public perception of the industry, and the impact of technology on communication strategies. Offer insights on how you would navigate these challenges in the Director of Government Affairs role.

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What experience do you have in managing political contributions?

To address your experience managing political contributions, describe the policies you adhered to while establishing donation strategies that align with your organization's goals. Discuss any successful initiatives that resulted from these contributions.

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Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 31 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a...

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DATE POSTED
April 23, 2025

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