License Owner, Portland - job 2 of 3

As a License Owner at Stranger Soccer in Portland, you will be responsible for bringing the brand to life, leading a small team, and securing venues for soccer games. You’ll also engage in creative sales and marketing, oversee game schedules, and ensure a delightful experience for our customers, all supported by our Singapore headquarters.

To qualify for the License Owner position at Stranger Soccer, candidates should have a passion for soccer, a background in management or customer service, and an entrepreneurial spirit. Your local soccer connection and a commitment to driving the brand’s growth in Portland will be essential for success.

Entrepreneurial experience is vital for the License Owner role at Stranger Soccer, as you will essentially be building and operating your own business under the brand. This requires a mindset geared towards innovation, risk-taking, and scaling operations in the local market.

Stranger Soccer provides robust support to its License Owners from its Singapore headquarters. This includes operational assistance, a dedicated technology team, and resources aimed at ensuring your success in establishing and growing the brand in your city.

Stranger Soccer aims to make soccer accessible by simplifying the playing process. Through our mobile app, users can easily browse and book games, allowing them to play soccer as conveniently as going for a jog. Our mission is to integrate soccer seamlessly into people’s everyday lives.

When answering this question, share your personal connection to soccer and your enthusiasm for creating accessible opportunities for playing the sport. Discuss how this role aligns with your passions and career goals, emphasizing your entrepreneurial spirit.

Detail your strategies for identifying talent within the local soccer community. Discuss the importance of training and mentoring your team to uphold the values of Stranger Soccer, and highlight how you would foster a collaborative and enthusiastic work environment.

Demonstrate your awareness of local marketing trends and tools. Mention specific digital marketing tactics such as social media campaigns, partnerships with local soccer clubs, and community events. Tailor your response to how these strategies can attract new players to Stranger Soccer.

Discuss your approach to building relationships with local sports facilities and community centers. Emphasize the significance of networking and presenting the Stranger Soccer model as a beneficial partnership for venue owners.

Elaborate on key performance indicators such as customer satisfaction, game attendance, and revenue growth. Explain how you would use these metrics to continually enhance the user experience and adapt your business strategies.

Be honest about potential hurdles such as competition, market saturation, or securing venues. However, also discuss your proactive strategies for overcoming these challenges, showcasing your problem-solving skills and resilience.

Provide a specific example from your past where you effectively led a team, including the challenges faced and the outcomes. Highlight your leadership style and the techniques you used to inspire and motivate your team.

Express how crucial customer feedback is for refining your services and improving player experiences. Discuss methods for collecting feedback, such as surveys or direct engagement, and how you would implement that feedback into your operations.

Detail a calm, empathetic approach to customer complaints, emphasizing active listening and problem-solving. Discuss how you would work to turn a negative experience into a positive one to retain customers and improve service.

Share your passion for community engagement, the growth of soccer in Portland, and the innovative approach of Stranger Soccer. Highlight how these elements inspire you and motivate you to drive the brand's success in the market.