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Account Executive

Company Description

Career Opportunity: Account Executive - Better Business Bureau – Cincinnati, OH

 

Are you a self-starter motivated by B2B sales? Do you strive to build long-term relationships with clients? Are you a service-oriented individual who is always looking to support your clients and their businesses? If so, we want to talk to you.  

     

       

       

      Job Description

      As the Account Executive, you will have the opportunity to strengthen relationships with BBB’s Accredited Businesses (ABs) by introducing ABs to BBB services and products designed to promote their businesses through digital outlets and other marketing/co-branding opportunities. You will be required to drive revenue by providing digital marketing services and advertising products to both our new and existing Accredited Businesses (ABs).

      As an Account Executive you will:

      • Acquire new advertising business with ABs, upsell existing accounts, and retain advertising spending while increasing AB satisfaction.
      • Sell digital advertising, billboards, and other opportunities to AB's.
      • Act as an account manager, maintain professional relationships and provide excellent customer service from the point of sale and every touchpoint thereafter.
      • Work with business owners to strategize advertising plans and leverage their BBB accreditation to drive sales.
      • Maintain all aspects of internal controls for your AB clients to ensure BBB abides by its commitments to ABs.
      • Contribute to team efforts to accomplish organizational goals as it relates to growing and retaining the AB client base.
      • Participate in events such as Business Trade shows and other BBB-sponsored events.

      Qualifications

      The ideal candidate will be coachable, self-driven, and sales motivated. Other qualifications will include:

      • Minimum of one year of digital advertising sales experience preferred.
      • Hunter mentality: unafraid to pick up the phone and make calls to build relationships to meet sales goals.
      • Possess a growth mindset - look for how you can improve and how the BBB can best help ABs improve and grow.
      • Demonstrated relationship mindedness.
      • Demonstration of strong product knowledge and commitment to high ethical standards governing professional behavior and interactions. 
      • Strong active listening skills with an ability to identify a prospect’s needs, propose solutions, and close sales.
      • Exceptional written and verbal communication skills with an ability to make professional presentations in person or on the telephone.
      • Prior experience working with a CRM or database environment preferred.
      • Strong time management, organizational and interpersonal skills.
      • Strong computer skills including Microsoft Office and internet search tools.
      • Experience with generative AI tools preferred but not required.
      • Experience with Canva, preferred but not required.
      • Collaborative and eager to learn, bringing new ideas to the group.

      Additional Information

      The BBB is the standard of ethics in our region! We offer a work environment of ethics, integrity, collaboration, and a passion for serving our community. Apply online at https://grnh.se/e8e69c573us to join our team!

      Employer is EEO/M/F/V/D. BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status, including but not limited to, race, color, sex (including pregnancy, sexual orientation, gender identity or expression), religion, national origin or ethnicity, age, disability, genetic history, military/veteran status, or salary history.

      Average salary estimate

      $60000 / YEARLY (est.)
      min
      max
      $50000K
      $70000K

      If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

      What You Should Know About Account Executive, strategic HR, inc.

      Join the Better Business Bureau as an Account Executive in Cincinnati, OH! If you're fueled by the thrill of B2B sales and have a knack for cultivating long-term relationships, this is the perfect opportunity for you. As an Account Executive, you'll play a vital role in strengthening connections with our Accredited Businesses (ABs) by introducing them to our suite of services designed to help promote their businesses through digital platforms and co-branding initiatives. Your day-to-day will involve acquiring new advertising clients, upselling to current accounts, and enhancing client satisfaction. You’ll have the chance to sell a variety of digital advertising products—think billboards and more—to our ABs. In addition to managing accounts and ensuring excellent client service, you’ll strategize advertising plans with business owners while leveraging their BBB accreditation to boost their sales. Plus, you'll be involved in company initiatives like trade shows to further extend our reach. The ideal candidate will possess at least a year of experience in digital advertising sales and a hunter mentality, ready to pick up the phone and build relationships. If you're self-driven, have strong communication skills, and are always looking for ways to grow, we want to hear from you!

      Frequently Asked Questions (FAQs) for Account Executive Role at strategic HR, inc.
      What are the primary responsibilities of an Account Executive at the Better Business Bureau?

      As an Account Executive at the Better Business Bureau, your primary responsibilities will include acquiring new advertising business with Accredited Businesses (ABs), upselling existing accounts, and retaining advertising spending to increase AB satisfaction. You will sell digital advertising services and work closely with business owners to develop advertising strategies, ensuring that they leverage their accreditation effectively for growth.

      Join Rise to see the full answer
      What qualifications do I need to apply for the Account Executive position at the Better Business Bureau?

      To apply for the Account Executive position at the Better Business Bureau, you should ideally have at least one year of digital advertising sales experience, a strong hunter mentality for building relationships, and demonstrate excellent communication skills. Familiarity with CRM software, time management skills, and a willingness to collaborate and learn are also valuable traits for success in this role.

      Join Rise to see the full answer
      How does the Better Business Bureau support its Account Executives in their roles?

      The Better Business Bureau supports its Account Executives by fostering a work environment characterized by ethics, integrity, and collaboration. You'll receive ongoing training and encouragement to develop your sales skills, while also being involved with community initiatives that allow you to connect with clients on a deeper level.

      Join Rise to see the full answer
      What skills are essential for success as an Account Executive at the Better Business Bureau?

      Essential skills for succeeding as an Account Executive at the Better Business Bureau include strong active listening skills, the ability to analyze a prospect’s needs, exceptional communication abilities for making presentations, and proficiency in using Microsoft Office and CRM systems. Additionally, being collaborative and having a growth mindset will help you thrive in this position.

      Join Rise to see the full answer
      What does a typical day look like for an Account Executive at the Better Business Bureau?

      A typical day for an Account Executive at the Better Business Bureau may involve making calls to prospective clients, meeting with existing clients to discuss ad strategies, collaborating with your team to achieve sales goals, and participating in community events. You will also spend time managing accounts and ensuring that clients are satisfied with BBB's services.

      Join Rise to see the full answer
      Common Interview Questions for Account Executive
      Can you describe your experience in digital advertising sales as it relates to the Account Executive role?

      In discussing your experience in digital advertising sales, be sure to highlight specific roles or achievements that are relevant to the Account Executive position. Mention any strategies that you used to acquire clients and how you maintained relationships, emphasizing results you've obtained and how these experiences have prepared you for this role.

      Join Rise to see the full answer
      How do you approach building relationships with clients?

      When answering how you build relationships with clients, focus on your proactive communication style, and provide examples of times you’ve successfully engaged clients. Highlight your commitment to understanding their needs to create tailored solutions and your follow-up processes to ensure continued engagement.

      Join Rise to see the full answer
      What techniques do you use for closing sales?

      To effectively answer this question, discuss techniques such as understanding client pain points, using urgency when appropriate, and asking for the sale confidently. Share personal anecdotes that demonstrate your successful closes and how you've navigated any objections.

      Join Rise to see the full answer
      How do you prioritize your day when managing multiple accounts?

      When discussing prioritization, emphasize your organizational skills and ability to manage time effectively. Talk about methods you use, like digital tools or to-do lists, to ensure you meet deadlines and maintain the quality of service for each account.

      Join Rise to see the full answer
      Can you provide an example of a challenging business acquisition you faced?

      In response, share a specific challenge you encountered while acquiring a business, detailing your approach to problem-solving and how you overcame obstacles. Highlight what you learned from the experience and how it has improved your sales strategy.

      Join Rise to see the full answer
      What do you believe is the most important aspect of customer service in sales?

      Discuss the importance of understanding the client's needs and consistently providing value. Cite examples from your past experiences where excellent customer service led to long-term client relationships and increased sales.

      Join Rise to see the full answer
      How familiar are you with using CRM systems?

      Share your experiences and any specific CRM systems you've worked with, emphasizing how these tools helped you manage client information and track sales processes. Highlight your willingness to learn new systems as necessary.

      Join Rise to see the full answer
      What is your strategy for upselling existing accounts?

      Discuss your approach to understanding existing clients' evolving needs and how you identify opportunities for offering additional products or services. Provide specific examples of successful upsells you've achieved in the past.

      Join Rise to see the full answer
      How would you handle a dissatisfied client?

      Explain your problem-solving skills and willingness to empathize with the client's situation. Provide a hypothetical scenario or past experience on how you resolved issues, focusing on turning a negative into a positive outcome.

      Join Rise to see the full answer
      Why do you want to work as an Account Executive at the Better Business Bureau?

      Your answer should reflect your alignment with the BBB’s mission and values. Discuss your passion for helping businesses succeed and how you admire the BBB's commitment to ethical standards and community service, illustrating your desire to contribute to their goals.

      Join Rise to see the full answer
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      DATE POSTED
      April 10, 2025

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