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Sales Strategy & Operations Business Partner

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Global GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales team and teams across Stripe to drive initiatives. Within this, the Global Sales, Strategy & Operations organization is at the forefront of driving revenue and growth. This is an incredible opportunity to be part of the Sales Strategy and Operations team that plays an integral role in shaping and executing GTM strategies with Sales leaders. You will partner with senior Sales leadership and the broader Sales team to drive the overall productivity and effectiveness. Responsibilities include go-to-market design, resource planning, target/quota setting and management, sales process optimization and business analytics. You will also partner with key cross-functional stakeholders to streamline and optimize our internal processes and deliverables (monthly business reviews, weekly forecasting calls, target setting and planning). We are looking for a self-starter who is passionate about their work, detail oriented, analytical and has demonstrated success dealing with ambiguity in a high-growth environment, and solving problems with limited oversight.

What you’ll do

In this role, you will work closely with Sales leaders to drive the strategy, planning and operational cadence of the business. You will work cross-functionally within GTM Operations to help build out and execute initiatives and programs to drive new logo acquisitions and revenue growth. The ideal candidate for this role is an independent, creative strategic operator who is excited by rolling up their sleeves to drive significant impact for Stripe.

Responsibilities

  • Be a trusted advisor and “COO” to Sales leadership on strategy, planning and operations
  • Closely partner with Sales leadership and collaborate with cross-functional stakeholders in developing the go-to market strategy, resource plan and key performance metrics
  • Create and manage annual planning and operational processes, such as territory planning and target setting
  • Drive rhythm of business (forecasting, pipeline council, monthly / quarterly business reviews) with strong operational rigor
  • Provide insights on key performance metrics and priorities, identify key roadblocks to progress, and work efficiently to remove them
  • Provide analytics and spearhead new ways of thinking to accelerate growth initiatives and provide insights to support strategic decision making and improve sales team productivity

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 7+ years of sales strategy and operations experience in a high-tech growth company, or operational and strategy experience in investment banking, management consulting, private equity, venture capital, or business insights / analytics roles
  • Strong business acumen and creative problem solving and analysis skills
  • Ability to solve complex and diverse business problems (commercial, operational, organizational)
  • Experience taking a structured approach to solving unique business problems
  • Proficient SQL and advanced Google Sheets/Excel skills and experience working with large data sets
  • Stakeholder management skills with strong communication and influencing skills
  • An enthusiastic "roll up your sleeves" mentality. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, ambiguous and rapidly changing environment

Preferred qualifications

  • Sales strategy and operations business partnership experience in an enterprise sales model
  • Experience with usage-based business models
  • Bachelor's Degree in a related field (e.g. Finance, Business, Engineering, Mathematics)
  • MBA or higher degree in an analytical field
  • Proficiency in BI visualization tools (e.g. Tableau)
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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Strategy & Operations Business Partner, Stripe

Join Stripe as a Sales Strategy & Operations Business Partner and play a central role in revolutionizing financial infrastructure for enterprises and startups alike! Based in the bustling city of Chicago, Illinois, this position offers an amazing opportunity to partner with senior Sales leadership and drive impactful go-to-market strategies that enhance sales effectiveness and productivity. In this role, you'll harness your analytical prowess and strategic skills to tackle diverse challenges in a high-growth environment. From resource planning to sales process optimization and business analytics, you'll be integral in fostering seamless collaboration across the Global GTM Operations team. Whether it's managing annual planning processes or synthesizing key performance metrics, your contributions will significantly influence Stripe's growth trajectory. We're seeking a detail-oriented self-starter who thrives on creativity and problem-solving, eager to roll up their sleeves and make a real difference in a dynamic setting. If you’re passionate about driving revenue growth and are committed to operational excellence, Stripe’s Sales Strategy & Operations team is the perfect place for you to shine in your career!

Frequently Asked Questions (FAQs) for Sales Strategy & Operations Business Partner Role at Stripe
What are the key responsibilities of a Sales Strategy & Operations Business Partner at Stripe?

As a Sales Strategy & Operations Business Partner at Stripe, your responsibilities will include collaborating closely with Sales leaders to facilitate go-to-market strategies, managing annual planning processes, optimizing sales functionalities, and providing valuable analytics to support decision making. You'll also engage in creating key performance metrics while acting as a trusted advisor to ensure operational efficiency and effectiveness.

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What qualifications are required for the Sales Strategy & Operations Business Partner position at Stripe?

To be considered for the Sales Strategy & Operations Business Partner role at Stripe, candidates must have at least 7 years of relevant experience in sales strategy and operations, or in investment banking and consulting. Strong analytical skills, proficiency in SQL and Google Sheets/Excel, as well as excellent stakeholder management abilities are crucial for success in this position.

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What type of experience is preferred for the Sales Strategy & Operations Business Partner role at Stripe?

Preferred qualifications for the Sales Strategy & Operations Business Partner role at Stripe include previous experience in an enterprise sales model, familiarity with usage-based business models, and advanced analytical degrees such as an MBA. Familiarity with BI visualization tools like Tableau can also give candidates an edge.

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How does the Sales Strategy & Operations team contribute to Stripe's mission?

The Sales Strategy & Operations team at Stripe significantly contributes to the company's mission of increasing the GDP of the internet. By engaging in strategic planning, optimizing sales processes, and enhancing overall operational rigor, this team enables sales leaders to drive revenue growth and achieve business success efficiently and effectively.

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What skills are essential for a successful Sales Strategy & Operations Business Partner at Stripe?

Successful candidates for the Sales Strategy & Operations Business Partner role at Stripe should possess strong problem-solving skills, business acumen, effective communication strategies, and the ability to adapt swiftly in a fast-paced environment. A positive attitude and an eagerness to take on responsibilities will also aid in thriving within the dynamic workplace culture.

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Common Interview Questions for Sales Strategy & Operations Business Partner
Can you describe a successful sales strategy you implemented in your previous role?

In answering this question, highlight a specific sales strategy that you successfully implemented, detailing the objective, the process you undertook, and the measurable impact it had on sales performance. Be sure to showcase your analytical skills and ability to collaborate with other teams to achieve your goals.

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How do you prioritize tasks when managing multiple projects?

It's important to convey your time management skills and organizational strategies in your response. Discuss your approach to prioritizing projects by deadlines, strategic importance, and resource availability, and give examples of how you've successfully managed competing priorities.

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What metrics do you consider most important in sales operations?

When addressing this question, mention key performance indicators (KPIs) such as revenue growth, sales cycle length, customer acquisition cost, and lead conversion rates. Explain why these metrics matter and how they inform strategic decision-making.

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How do you ensure alignment among cross-functional teams?

Discuss your experience facilitating communication and collaboration across different departments. Provide examples of how you've ensured that all teams are aligned on strategic goals while effectively managing expectations and maintaining strong relationships.

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Describe a time you faced ambiguity in a project and how you handled it.

Share a relevant experience where you encountered uncertainty during a project. Discuss how you navigated the ambiguity through structured analytical methods, stakeholder engagement, or iterative problem-solving, and highlight your eventual success in overcoming the challenge.

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What tools or software have you used to analyze business performance?

Mention the analytical tools you've utilized in your previous roles, specifying any experience with SQL, Google Sheets/Excel, or BI visualization software like Tableau. Discuss how these tools have aided your analysis and decision-making.

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How do you approach territory planning?

Provide a structured approach to territory planning based on market analysis, sales potential, and resource distribution. Address how you identify opportunities within territories and ensure optimal alignment of your sales team.

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What is your strategy for setting quotas for sales teams?

In your response, outline how you assess past performance data, market potential, and sales team capabilities when setting quotas. Discuss your strategy for ensuring quotas are realistic yet challenging, fostering motivation among the team.

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Can you give an example of how you've utilized analytics to drive revenue growth?

Share a specific case where data analysis played a crucial role in identifying growth opportunities and driving revenue. Explain the insights you derived from the data and the corresponding actions taken that resulted in measurable growth.

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How do you handle constructive feedback from leadership?

Express your openness to feedback and highlight how you've used constructive criticism to improve performance. Provide an example that showcases your ability to adapt based on the feedback received and demonstrate your commitment to continuous improvement.

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238 jobs
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BADGES
Badge Diversity ChampionBadge Global CitizenBadge InnovatorBadge Rapid Growth
CULTURE VALUES
Customer-Centric
Inclusive & Diverse
Empathetic
Collaboration over Competition
Fast-Paced
Growth & Learning
Transparent & Candid
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 2, 2025

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