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Computer Operator

Responsibilities & Qualifications

 

RESPONSIBILITIES

  • Ability to assist in performing technical operation and testing of various types of fully integrated computer-based systems in a supervised setting.
  • Ability to efficiently manage and prioritize a workload of assigned tickets.
  • Ability to communicate effectively with peers and leadership in a team-focused environment.
  • Ability to seamlessly transition from daily operations to project actions, and vice-versa.
  • Ability to receive and accurately follow guidance and SOP’s provided by contract and government leadership.
  • Ability to adapt to new situations and policies in the ever-developing technical world.
  • Ability to operate a wide variety of system components to include hardware, software, and mass storage technology.
  • Ability to operate, under supervision, communications-computer systems, and insall, implement, maintain and tune operating systems, disk and tape management systems, and computer operations automation software.
  • Requires local travel using personal vehicle, company van, cart or other motorized vehicle.

REQUIRED QUALIFICATIONS

  • One (1) year of relevant experience
  • Active Secret clearance with IT-II sensitivity
  • One of the following active IAT II or III certifications:
    • Security+ CE
    • CASP+ CE
    • CCNA Security
    • CySA+
    • GICSP
    • GSEC
    • SSCP
    • CCNP Security
    • CISA
    • CISSP (or Associate)
    • GCED
    • GCIH
  • DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1
  • Must have the following: valid state driver's license, personal vehicle and proof of insurance

Overview

We are seeking a Computer Operator to join our team supporting DLA Enterprise Service Delivery in Jacksonville, FL.

 

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

 

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com. 

Apply now to explore jobs with us!  

The safety and health of our employees is of the utmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here.

By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status.  If at any time you would like to opt out of text messaging, respond "STOP".

Additional Job Information

COMPETENCIES

  • Establish Focus
  • Change Management
  • Develop Others
  • Oral Communication
  • Written Communication
  • Interpersonal Awareness
  • Build Relationships
  • Analytical Thinking
  • Conceptual Thinking
  • Strategic Thinking
  • Technical Expertise
  • Initiative
  • Foster Innovation
  • Results Oriented
  • Teamwork
  • Customer Service

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Location: Jacksonville, FL
  • Type of environment: Office
  • Noise level: Medium
  • Work schedule: Schedule is day shift, Monday - Friday, 0730-1600. May be requested to work evenings and weekends to meet program and contract needs.
  • Amount of Travel: at least 10%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

 

WORK AUTHORIZATION/SECURITY CLEARANCE

US Citizen

Secret Clearance

 

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

 

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.

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CEO of TekSynap
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Kamran Jinnah
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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Computer Operator, TekSynap

Are you ready to embark on a journey in tech that truly matters? We at TekSynap are thrilled to announce an opening for a Computer Operator in the vibrant city of Jacksonville, FL! In this role, you'll be at the forefront of supporting the DLA Enterprise Service Delivery, where your skills in managing and operating fully integrated computer-based systems will shine. Imagine a day where you assist in technical operations and conduct testing in a supportive, team-centric environment. You’ll juggle priorities with ease, transitioning smoothly between daily operations and project initiatives. Communication is key, and your ability to engage effectively with leadership and peers will be invaluable. We value adaptability, especially in our fast-paced tech world, and you'll have the opportunity to work with an exciting variety of software and hardware. Plus, we offer a competitive benefits package to enhance your work-life balance! So, if you have at least a year of relevant experience and hold an active Secret clearance, we would love to hear from you! Join us as we leverage technology to meet the needs of our Federal Government customers, ensuring that together we can keep pace with tomorrow's advancements today!

Frequently Asked Questions (FAQs) for Computer Operator Role at TekSynap
What responsibilities does a Computer Operator at TekSynap have?

As a Computer Operator at TekSynap, you'll handle various responsibilities such as managing technical operations of integrated computer systems, prioritizing assigned workload tickets, and transitioning between daily tasks and project actions. Your role will also include following guidance from leadership while operating various system components and performing installations and maintenance tasks.

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What qualifications are required for the Computer Operator position at TekSynap?

To qualify for the Computer Operator role at TekSynap, candidates must have at least one year of relevant experience and an active Secret clearance. Additionally, one of several cybersecurity certifications like Security+ CE or CCNA Security is necessary. This ensures that our operators are well-equipped to handle the technical demands of the position.

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Is local travel required for the Computer Operator position at TekSynap?

Yes, the Computer Operator role at TekSynap may involve local travel. Depending on project requirements, you'll be required to travel at least 10% of the time using a personal vehicle, company van, or other means to support operational needs.

Join Rise to see the full answer
What is the work schedule like for a Computer Operator at TekSynap?

The work schedule for a Computer Operator at TekSynap is primarily day shift, Monday through Friday, from 7:30 AM to 4:00 PM. However, there may be occasions where you will need to work evenings and weekends based on program and contract demands.

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What benefits can a Computer Operator expect at TekSynap?

At TekSynap, a Computer Operator benefits from a comprehensive benefits package, including health, dental, and vision insurance. Additionally, employees enjoy a 401K plan, life insurance, short-term and long-term disability coverage, and vacation time, which promotes a healthy work-life balance.

Join Rise to see the full answer
Common Interview Questions for Computer Operator
What experience do you have with operating and maintaining computer systems?

In answering this question, provide specific examples from your past roles where you successfully operated and maintained computer systems. Discuss the types of systems you handled, any issues you resolved, and how you ensured system reliability.

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Can you give an example of a time you prioritized your workload effectively?

Highlight a specific instance where you faced multiple tasks and successfully prioritized them. Describe your thought process, the impact of your decisions, and any tools or strategies that helped you manage your time effectively.

Join Rise to see the full answer
How do you handle changes in technology and policies in your work?

Discuss your adaptability and willingness to learn when technology or policies change. Provide examples of training or resources you've utilized to stay updated, and emphasize your proactive approach in implementing new procedures.

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What steps do you take to ensure effective communication with your team?

Offer insights into your communication style and tools you use to maintain open lines. Share experiences where you facilitated team discussions or provided updates and how that contributed to team success.

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Describe your experience with cybersecurity certifications and why they're important for a Computer Operator.

Emphasize your relevant certifications and their importance in safeguarding information systems. Discuss how these certifications have equipped you with knowledge of best practices and security protocols to protect sensitive data.

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How do you approach multi-tasking in a fast-paced environment?

Share effective multi-tasking strategies you have adopted in past roles, such as using to-do lists, prioritizing tasks, or employing time management techniques. Provide an example of how these strategies helped you succeed.

Join Rise to see the full answer
What experience do you have with computer operations automation software?

Discuss your familiarity with any specific automation software you've used in the past. Describe how you've utilized it to enhance operations, increase efficiency, or streamline processes.

Join Rise to see the full answer
How do you ensure adherence to SOPs in your daily work?

Provide examples of how you have followed standard operating procedures in your roles. Mention any practices you have implemented to ensure compliance and how that reinforces operational effectiveness.

Join Rise to see the full answer
What is your understanding of the importance of teamwork in a Computer Operator role?

Explain how teamwork enhances productivity and problem-solving in a Computer Operator role. Share instances in your career where collaboration led to significant results, showing the value of working together.

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Can you discuss a problem you encountered in your previous computer operations role and how you resolved it?

Be specific about a problem you faced, outlining your thought process in diagnosing the issue and the steps you took to resolve it. Highlight any collaboration with team members and the successful outcome of your efforts.

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Technological advances can dramatically improve government service delivery to the citizenry. Our mission is to help our state, local and federal customers implement and support IT solutions in the enterprise. TekSynap’s maxim “Technology at the ...

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DATE POSTED
April 18, 2025

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