Manager, Software Engineering

As a Manager, Software Engineering at Teleport, you'll be responsible for building and managing distributed teams, coaching team members, promoting engineering best practices, ensuring quality in software development, and collaborating closely with the Product team to deliver effective software solutions. You’ll also define operational metrics and work with the Operations team to optimize software performance in production.

To be considered for the Manager, Software Engineering role at Teleport, you should have at least 10 years of management experience in software engineering, a proven record of building scalable distributed systems in sectors such as eCommerce, logistics, or fintech, and a strong technical background in Java (specifically Spring Boot or Micronaut) along with familiarity in Python. An Advanced Diploma, Bachelor's Degree, or higher in Computer Science or a related field is also required.

As a Manager, Software Engineering at Teleport, you will work with a variety of modern technologies including microservices, serverless architectures, Node.js, Python, Angular, and various database technologies. Staying updated with industry trends is a key part of the role as you will recommend and evolve the tech stack to ensure optimal performance and innovation.

Teleport is committed to professional growth and offers various opportunities for a Manager, Software Engineering to enhance their skills. You will have access to coaching and mentoring, involvement in various innovative projects, and the potential for career advancement in a diverse and inclusive environment that values your contributions.

The work environment at Teleport for a Manager, Software Engineering is dynamic and collaborative. You'll manage software engineers across multiple locations and time zones, handle multiple concurrent projects, and engage in a culture of innovation. The focus on diversity and inclusivity ensures that every team member feels valued and empowered, leading to a supportive atmosphere for sharing ideas and driving results.

When responding to this question, highlight your experience in leading remote teams across different time zones, emphasizing your communication strategies and tools that facilitate collaboration. Talk about specific challenges you faced and how you ensured project success despite geographical barriers.

Discuss your approach to prioritizing projects based on business needs, urgency, and team capacity. Mention any tools or frameworks you use to manage workflows and ensure that high-impact projects receive the attention they require while maintaining balanced team workloads.

Share a specific example highlighting your experience with agile practices. Talk about the steps you took to foster an agile culture, the impact it had on project delivery, and how it facilitated collaboration within your team. Be sure to mention any metrics that demonstrate improvements.

When answering this question, emphasize the importance of implementing best practices like code reviews, continuous integration/continuous deployment (CI/CD), and automated testing. Provide examples of how you developed a culture of quality and accountability within your team.

Discuss your strategies for staying abreast of technological advancements, such as engaging in networking, participating in conferences, and encouraging team members to pursue professional development. Share how these learnings have been integrated into projects to enhance workflow and innovation.

Be prepared to share a specific challenge, such as team conflict or a project facing delays. Outline the steps you took to address the situation, emphasizing your leadership qualities, communication skills, and how you guided your team towards a successful resolution.

Explain your use of key performance indicators (KPIs) to assess individual and team performance. Discuss how feedback mechanisms, project completion rates, and quality of deliverables play a role in evaluating progress and areas for improvement.

Share your methods for encouraging innovative thinking, such as initiated brainstorming sessions, allocating time for exploration and experimentation, or implementing regular technology showcases. Speak about how these initiatives have led to tangible improvements in your team’s output and morale.

Discuss how a manager's role extends beyond task assignments to include mentorship, support, and creating an environment that promotes collaboration and creativity. Illustrate your views with examples of how your leadership style has directly contributed to your team's or organization’s overall success.

Talk about how you regularly communicate the importance of engineering best practices and implement structured guidelines and check-ins to reinforce these standards. Mention any specific practices you've put in place that have led to measurable improvements in your team's output.