Pharma Operations Account Manager, TIME

As a Pharma Operations Account Manager at Tempus, you will maintain and expand collaborations with pharmaceutical partners and CROs. You'll oversee the execution of deliverables for selected pharma clients, ensuring a focus on quality and rapid timelines. Your responsibilities also include preparing a portfolio of trials using your knowledge of clinical trial development and collaborating with various internal teams to execute key deliverables.

To be considered for the Pharma Operations Account Manager role at Tempus, you need a Bachelor's degree along with at least 5 years of experience in clinical trials, whether from a site, sponsor, or CRO perspective. An understanding of FDA regulations, GCP guidelines, and overall pharma operations is also essential to excel in this role.

The Pharma Operations Account Manager at Tempus plays a vital role in supporting clinical trials by utilizing innovative strategies to accelerate study start-ups. This includes overseeing the execution of project deliverables while ensuring that drugs are brought to market more efficiently, thereby improving patient access to new treatments.

The expected salary range for the Pharma Operations Account Manager position at Tempus is between $75,000 and $105,000 USD, depending on qualifications and experience. This range applies if the role is performed remotely within the USA.

Successful Pharma Operations Account Managers at Tempus exhibit exceptional customer service skills, a collaborative team spirit, and strong problem-solving abilities. Additionally, being highly organized, detail-oriented, and adaptable in fast-paced environments are crucial skills for performance in this role.

When answering this question, focus on specific projects or clients you’ve successfully managed. Highlight your collaborative efforts with pharmaceutical partners, detailing the strategies you employed to enhance relationships and drive success.

Discuss your knowledge of FDA regulations and how you've implemented policies or procedures in past roles. Providing concrete examples of your experience with compliance will demonstrate your capability in this area.

Share a specific story that illustrates your problem-solving and communication skills. Emphasize how you navigated the challenge and the positive outcome achieved through your efforts.

Explain your organizational techniques, such as using project management tools or methodologies like Agile, which help you stay on track and meet deadlines. Provide examples of how you've effectively balanced project demands.

Highlight any innovative strategies you've developed or implemented that led to significant improvements in project outcomes. This could include process optimization, technology integration, or novel approaches to stakeholder engagement.

Detail your involvement in site activation, including how you've managed timelines, engaged sites, and ensured that all necessary regulatory and compliance tasks were completed efficiently.

Discuss your methods for staying informed, such as subscribing to industry newsletters, attending conferences, or participating in relevant professional groups. Mention how this knowledge has informed your work.

Talk about key performance indicators (KPIs) that you've tracked in your past roles, explaining how these metrics reflect project success and how you report them to stakeholders.

Share your approach to managing scope changes, emphasizing your flexibility and communication skills. Illustrate how you keep all stakeholders aligned and informed during transitions.

Express your passion for the field and how you see your contributions positively impacting patient outcomes. Highlight any personal motivations that drive your commitment to the pharmaceutical industry.