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Managing Director, Provider and Health System Strategy (Hybrid)

The Managing Director, Health System Services Strategy & Business Development will formulate a strong product offering and execute a go-to-market approach leveraging a portfolio of capabilities across the enterprise to maximize health system touch points and relationships. This role is highly cross-functional, requiring influential partnerships with executive-level business leaders and core support functions, such as Finance, Technology, Legal, etc. The product offering has the potential to impact and touch nearly every line of business across the enterprise. This role will be responsible for helping the organization realize new value creation from the strategies developed and deployed in support of a health system and provider-oriented client base.

Essential Functions:

  • Responsible for developing, executing and owning our health systems product approach by maximizing health system relationships that exist across the enterprise.

  • Will serve as a sales operations resource representing our connections with health systems and identifying solutions to help meet health system needs.

  • Responsible for evolving a go-to-market strategy that combines the above into a cohesive health system offering for Evernorth.

  • Responsible for executing the strategy to ensure we realize the full value, and tracking value realization

  • Will lead future expansion phases to capitalize on introducing other Evernorth and Cigna solutions to health systems.

  • Will lead business development evaluations to enhance the existing health system services offering

  • Will serve as a primary leadership point of contact for health system services business development investments and acquisitions

Qualifications:

  • At least 12 years of relevant experience in strategic planning, product development and management, and/or business development within healthcare.

  • Bachelor’s degree required, master’s degree and/or MBA is preferred.

  • Deep understanding of the provider/health system landscape and market, including the top pain points and issues that providers/health systems face, their multiple interfaces with insurers and vendors, and ideally established relationships with top health systems in the market.

  • Pharmacy knowledge and experience is preferred.

  • Demonstrated ability to partner cross-functionally and influence to gain alignment from key stakeholders to drive success and execute tasks that enable the vision and strategy.

  • Executive presence with strong communication, interpersonal and presentation skills both internally and externally.

  • Demonstrated experience and skill set in strategic planning, product development and management, business development and process improvement.


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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Average salary estimate

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What You Should Know About Managing Director, Provider and Health System Strategy (Hybrid), The Cigna Group

At Evernorth Health Services, we're on the lookout for a dynamic Managing Director, Provider and Health System Strategy to join our team in Lake Mary, Florida. This isn’t just another role; it’s a chance to lead a strategic initiative that directly impacts healthcare relationships across the enterprise. You'll be at the forefront of developing a robust product offering and a comprehensive go-to-market strategy for health systems. As a key player in our cross-functional environment, you’ll partner with business leaders from various departments including Finance, Technology, and Legal, ensuring that our health system strategies resonate on every level. Your expertise will help create new value for our clients by understanding the complexities and pain points of the health system landscape. You will be responsible for evolving our approach, providing critical insights to enhance existing offerings, and spearheading future expansions. If you have over 12 years of experience in strategic planning, product development, and healthcare business development, along with a strong executive presence and communication skills, this could be the perfect opportunity for you. Join us in our mission to innovate healthcare and make a difference in people's lives at Evernorth Health Services.

Frequently Asked Questions (FAQs) for Managing Director, Provider and Health System Strategy (Hybrid) Role at The Cigna Group
What are the main responsibilities of the Managing Director, Provider and Health System Strategy at Evernorth?

The Managing Director, Provider and Health System Strategy at Evernorth is responsible for developing and executing a comprehensive health systems product strategy. This includes maximizing existing relationships with health systems, evolving go-to-market strategies, and ensuring robust business development evaluations. This role requires strong collaboration across departments to meet the needs of health systems effectively.

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What qualifications are required for the Managing Director role at Evernorth Health Services?

Candidates for the Managing Director, Provider and Health System Strategy position at Evernorth should hold a bachelor’s degree, with a master’s degree or MBA preferred. With at least 12 years of experience in strategic planning, product development, or business development within healthcare, you should also have a keen understanding of the healthcare landscape and existing connections with health systems.

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How does the Managing Director role at Evernorth contribute to healthcare innovation?

The Managing Director, Provider and Health System Strategy at Evernorth is integral to healthcare innovation by formulating and executing strategies that enhance product offerings tailored to health systems. This role supports Evernorth's vision of creating accessible healthcare solutions by understanding market needs and driving effective collaborations within the organization.

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What skills are essential for the Managing Director position at Evernorth Health Services?

Essential skills for the Managing Director role at Evernorth include strong strategic planning, executive presence, and exceptional communication abilities. Additionally, candidates should possess the capacity to influence cross-functionally, align stakeholders, and leverage relationships across the healthcare ecosystem to ensure the success of health system initiatives.

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What is the work environment like for the Managing Director, Provider and Health System Strategy at Evernorth?

The Managing Director, Provider and Health System Strategy at Evernorth works in a hybrid environment, combining remote work with in-office collaboration. This flexibility allows for strong communication and teamwork while fostering an innovative atmosphere that supports personal growth and development within the organization.

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Common Interview Questions for Managing Director, Provider and Health System Strategy (Hybrid)
How would you approach developing a go-to-market strategy for health systems?

To develop a go-to-market strategy for health systems, I would first conduct thorough market research to identify key pain points and needs. Next, I would engage with stakeholders to gather insights, then align our offerings with those needs. Creating a clear value proposition and ensuring robust communication with the sales and marketing teams would be crucial.

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What experience do you have in strategic planning within healthcare?

In my previous roles, I have extensively engaged in strategic planning by analyzing market trends and aligning business objectives with healthcare needs. I have successfully led initiatives that enhanced product offerings, directly addressing provider concerns and improving service delivery in the healthcare sector.

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How do you manage cross-functional collaboration in a complex organization?

I prioritize open communication and regular meetings to ensure all stakeholders are aligned on objectives. By building relationships across departments and fostering a culture of collaboration, I facilitate cooperative problem-solving, which drives larger strategic initiatives successfully.

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Can you explain your understanding of the current challenges health systems face?

Health systems are currently facing challenges such as rising costs, regulatory changes, and technology integration. Understanding these issues allows me to craft solutions that are not just beneficial but essential for improving the efficiency and effectiveness of care delivery.

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What role does data play in your decision-making process?

Data plays a central role in my decision-making process. I rely on data analytics to understand market trends, performance metrics, and patient outcomes. This analytical approach ensures that any strategies developed are evidence-based and can lead to successful outcomes.

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How do you ensure the alignment of business goals with health system needs?

I ensure alignment by conducting stakeholder interviews and market assessments to clearly understand both business goals and health system needs. Regular feedback loops and metrics tracking help maintain this alignment throughout the strategy implementation process.

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What strategies would you implement for effective business development in health systems?

Effective business development strategies include relationship-building with key stakeholders, enhancing the value proposition of our offerings, and proactive engagement with health systems. Networking and providing tailored solutions that address specific challenges faced by these systems are also crucial.

Join Rise to see the full answer
Explain how you would handle conflicts within the cross-functional teams.

I would approach conflicts by facilitating open dialogue among team members, encouraging them to express their viewpoints. Identifying common goals and fostering an environment of respect can help resolve misunderstandings and lead to collaborative solutions.

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What approaches do you take to keep up with healthcare market trends?

I consistently engage with industry publications, attend conferences, and participate in professional networks to stay informed about healthcare market trends. Combining these resources allows me to develop informed strategies that are agile and responsive to changes.

Join Rise to see the full answer
Describe how you've previously contributed to a product development project.

In previous roles, I contributed to product development by leading cross-functional teams in defining product features based on market analysis. I utilized feedback from potential users to iterate on product design, ensuring that the final offering met the core needs of health systems for optimal usability.

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Cigna Healthcare is a world renowned, American multinational company dedicated to improving health and wellness. They are based in Bloomfield, Connecticut and offers Medicare and Medicaid products and health, life and accident insurance coverages.

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Full-time, hybrid
DATE POSTED
March 29, 2025

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