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Sales Development Representative, Coursera for Government

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Join Coursera as a Sales Development Representative to contribute to their mission of providing universal access to education by generating leads and engaging prospects in the edtech sector.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Qualifying leads, conducting discovery conversations, and developing strategies for engagement with prospects while collaborating with sales and marketing teams.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Experience in sales/partnerships, knowledge of edtech, proficiency with tools like Salesforce and Outreach, strong communication, and analytical skills.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Bachelor's degree or equivalent experience, 1+ years as an SDR or BDR, and experience in an outbound sales environment preferred.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: This position is remote but candidates must have working rights in the US and compatible timezone for collaboration.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $48000 - $60000 / Annually



Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 162 million registered learners as of September 30, 2024.

Coursera partners with over 350 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. 

Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.

Company Overview:

Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 82 million registered learners as of March 31, 2021. Coursera partners with over 200 leading university and industry partners to offer a broad catalog of content and credentials, including Guided Projects, courses, Specializations, certificates, and bachelor’s and master’s degrees. More than 6,000 institutions have used Coursera to upskill and reskill their employees, citizens, and students, including in high-demand fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Job Overview:

The Sales Development Team is a critical component of our growth plan. All inbound and outbound engagement with prospective customers starts with the SDR team. As an Outbound Sales Development Representative (SDR), you will be responsible for generating interest in Coursera by contacting prospects, presenting our solutions, and qualifying leads for our sales team. You will work closely with sales and marketing teams to ensure we operate as a seamless organization to build our pipeline of business.

The ideal individual will have experience with enterprise sales/partnerships and be interested in working for a social enterprise. Your knowledge of edtech, and enterprise learning combined with superior communication skills and analytical abilities, will shape Coursera’s campus business to help us provide more access to education globally.

Responsibilities:

  • Build a pipeline of leads for the sales team by qualifying inbound inquiries and reaching out to high-potential prospects.
  • Conduct effective discovery and qualification conversations with prospects through your deep understanding of our product value proposition and use cases.
  • Develop creative strategies for engaging and nurturing prospects using content, email, phone, social media and any other strategies that work!
  • Partner closely with members of the sales and marketing teams to coordinate engagement strategies and improving processes
  • Use your frontline knowledge of customer needs to educate the broader team on learnings and opportunities.

Basic Qualifications:

  • A degree or professional experience
  • 1+ years of experience as an SDR/BDR
  • Experience with sales and or marketing tools such as Salesforce, Outreach, Zoominfo or other software 

Preferred Qualifications:

  • Comfort working in ambiguous, quickly-changing environments
  • Excellent written and verbal communications and listening skills
  • Experience with high volume request and excellent time management skills
  • Previous experience in an outbound sales environment

If this opportunity interests you, you might like these courses on Coursera:

Compensation:

Our job titles may span more than one career level. The starting base pay for this role is between $48,000 and $60,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs, and location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, and benefits.

#LI-NM1

Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.

For California Candidates, please review our CCPA Applicant Notice here.

For our Global Candidates, please review our GDPR Recruitment Notice here.

#LI-Remote

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Average salary estimate

$54000 / YEARLY (est.)
min
max
$48000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Development Representative, Coursera for Government, Coursera

Join Coursera as a Sales Development Representative and play a vital role in our mission to expand access to education worldwide. As an integral part of the Sales Development Team, your primary focus will be generating leads and engaging with prospects in the edtech sector. You'll qualify incoming inquiries and reach out to high-potential prospects to present our innovative solutions. Collaboration is key at Coursera, so you'll work closely with our sales and marketing teams to create effective engagement strategies. With your strong communication skills and knowledge of enterprise learning, you will help convey the value of our platform and make educational opportunities accessible to more people than ever before. A solid foundation in sales or partnerships, coupled with familiarity with tools like Salesforce and Outreach, will set you up for success in this role. We're looking for someone with 1+ years of experience as a Sales Development Representative who shares our passion for revolutionizing the way the world learns. Enjoy the flexibility of a remote position, and be a part of a company committed to diversity and inclusive education. Let's work together to transform lives and create a world where anyone, anywhere can learn and grow!

Frequently Asked Questions (FAQs) for Sales Development Representative, Coursera for Government Role at Coursera
What are the key responsibilities of a Sales Development Representative at Coursera?

The Sales Development Representative at Coursera is focused on generating interest in our educational solutions by qualifying leads and engaging with potential customers. This includes conducting discovery conversations to deeply understand prospects' needs and collaborating with the sales and marketing teams to enhance engagement strategies. Building a solid pipeline of leads and using creative tactics to nurture those prospects are also critical components of this role.

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What qualifications are necessary to apply for the Sales Development Representative position at Coursera?

To apply for the Sales Development Representative role at Coursera, you typically need a bachelor's degree or equivalent experience, along with at least 1 year of experience in a similar sales position. Prior experience in an outbound sales environment is preferred, as is familiarity with sales tools like Salesforce and Outreach. Strong communication skills, comfort with high-volume requests, and excellent time management abilities will also serve you well in this position.

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Can you work remotely as a Sales Development Representative at Coursera?

Yes, the Sales Development Representative position at Coursera is fully remote. However, candidates must have working rights in the U.S. and a compatible timezone overlap with their teams to facilitate seamless collaboration. This flexibility allows you to create a work environment that suits your lifestyle while still contributing effectively to the team.

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What skills are important for a Sales Development Representative at Coursera?

Important skills for a Sales Development Representative at Coursera include strong communication and analytical skills, proficiency in sales tools like Salesforce, as well as the ability to engage and nurture prospects through creative strategies. Additionally, having a good understanding of the edtech sector and experience in partnerships or enterprise sales can significantly enhance your effectiveness in the role.

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What is the compensation range for the Sales Development Representative role at Coursera?

The salary range for the Sales Development Representative position at Coursera is between $48,000 and $60,000 annually. However, the actual pay will depend on various factors, such as experience, skill level, and location. This role may also be eligible for additional benefits, bonuses, and equity.

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Common Interview Questions for Sales Development Representative, Coursera for Government
What motivated you to apply for the Sales Development Representative position at Coursera?

A strong answer would emphasize your passion for education and the transformative power it has on individuals and communities. You could talk about how Coursera's mission aligns with your values, reflecting a genuine interest in not just sales but also in making a meaningful impact in the edtech space.

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How do you handle objections from potential clients?

Discuss a specific strategy for overcoming objections, such as actively listening to the client’s concerns, validating their feelings, and then providing tailored responses that address their specific needs. Highlighting a point where you successfully turned an objection into an opportunity could strengthen your answer.

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Describe your process for qualifying leads.

Explain your method for assessing whether a lead is a good fit, which might include criteria such as their budget, need for your solutions, and readiness to engage. Showcase any tools or strategies you utilize for lead qualification, emphasizing your analytical skills.

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What do you think sets Coursera apart from other edtech platforms?

To answer this well, focus on Coursera's partnerships with leading universities, its diverse course offerings, and its commitment to making high-quality education accessible. Highlight any personal experiences or successes with Coursera's platform if applicable.

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Can you give an example of a successful campaign you’ve led in a previous role?

Share a specific campaign you managed, detailing your thought process, execution steps, and measurable success. Discuss how you partnered with other teams, such as content or marketing, to enhance the campaign's effectiveness.

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How do you manage your time when juggling multiple leads?

Discuss any tools or techniques you use to prioritize tasks effectively. Mention the importance of organization and setting clear deadlines, along with any experiences where you successfully managed high-volume requests while maintaining quality engagement.

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What strategies do you use to engage with prospects through different channels?

Outline a variety of strategies you might employ across channels—social media, email, phone calls, etc. Emphasize your creativity and adaptability, mentioning how you tailor your approach based on the prospect's engagement history and preferences.

Join Rise to see the full answer
How do you stay motivated in a remote work environment?

Share your strategies for maintaining motivation and productivity while working from home, such as setting clear personal goals, establishing a routine, and utilizing team collaboration tools to stay connected with colleagues.

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What key metrics do you think are essential in measuring success as a Sales Development Representative?

Discuss metrics such as lead conversion rates, number of qualified leads generated, engagement rates, and overall pipeline growth. Emphasize your analytical skills and willingness to adapt based on the data you gather.

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What do you consider your biggest professional achievement?

Tailor your answer to highlight a specific achievement related to sales or business development, detailing the challenges, actions taken, and the impact it had on your team or organization. This showcases your capability and resilience.

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Coursera was founded in 2012 and since then has been a provider of flexible, affordable, job-relevant online learning to individuals and organizations worldwide.

22 jobs
MATCH
VIEW MATCH
BADGES
Badge ChangemakerBadge Future MakerBadge InnovatorBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Mission Driven
Empathetic
Collaboration over Competition
Growth & Learning
BENEFITS & PERKS
Performance Bonus
Equity
Learning & Development
Maternity Leave
Paternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time-Off
Social Gatherings
Flex-Friendly
Mental Health Resources
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 2, 2025

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