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Vice President, Strategy, Planning & Communications – Global Operations

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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

  • At least 15 years of related experience specific to strategy and planning with at least 4- 6 years at a consulting firm (e.g. BCG, Bain, Accenture, Deloitte, etc.) in a strategy role

  • Bachelor’s degree in business, finance or related field with MBA in management or operations is preferred.

  • Willingness / ability to travel 20% of time with some overnights; mostly domestic

  • Strategic Thinking: Ability to develop long-term plans and strategies that align with company and business unit goals.

  • Analytical Skills: Strong ability to analyze data, trends, and financial information to inform decisions.

  • Project/Program Management: Experience managing multiple projects simultaneously and meeting deadlines. Strong stakeholder management and the ability to resolve complex challenges simply and effectively.

  • Communication: Excellent written and verbal communication skills to effectively convey strategic plans to key stakeholders.

  • Leadership: Ability to lead cross-functional teams and drive initiatives.

  • Problem-Solving: Ability to address challenges and identify opportunities.

Impact You'll Make:

Global Operations comprises several functions aimed at enabling and strengthening enterprise growth through operational excellence, innovation, and scale. This role reports to the Chief Operations Officer and serves as the primary strategic advisor to the organization.

  • Strategic Planning: Collaborate closely with the COO, Global Operations leaders, and cross-functional teams (finance, technology, etc.) to drive the strategic vision and agenda that foster enterprise growth. Develop the three-year strategy for the CEO and Board, along with supporting operational plans.

  • Operational Analysis: Conduct thorough research and evaluation to develop strategies that enhance the efficiency and effectiveness of Global Operations (e.g., digital capabilities, AI, real estate). Analyze trends, competition, and insights to identify opportunities and operational risks.

  • Alignment and Execution: Partner with business units (Sales, Solutions, Technology) to align strategic goals and lead the development and execution of long-term plans, including resource allocation, investment forecasting, and budgeting. Work with leadership to create and maintain business plans and operational strategies with clear, measurable targets. Track and report progress against plans, adjusting dashboards as needed.

  • Guidance and Support: Provide strategic guidance to Global Operations leaders to facilitate the implementation of function-specific initiatives. Support M&A activities from due diligence to integration, coordinating efforts across relevant teams.

  • Program Management: Oversee key enterprise initiatives such as Illuminate and the Global Dispute Platform, collaborating with the PMO to ensure performance and delivery. Engage with external partners, consultants, or suppliers as necessary.

  • Chief of Staff Oversight: Oversee the Chief of Staff role, ensuring effective collaboration with the Head of Strategy, Planning & Communication and other leaders to drive the strategic agenda.

  • Develop and deliver content for the 3YP, board materials, business reviews, staff meetings, and leadership off-site meetings.

    • Lead the development and coordination of communications related to strategy, key initiatives, and performance.

    • Communicate the Global Operations strategy and key initiatives to stakeholders and associates.

#LI-KJ1

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

Pay Scale Information :

The U.S. base salary range for this position is $193,500.00 - $406,500.00 *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.

Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.


 

TransUnion's Internal Job Title:

VP, Strategic Planning
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Average salary estimate

$300000 / YEARLY (est.)
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$193500K
$406500K

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What You Should Know About Vice President, Strategy, Planning & Communications – Global Operations, TransUnion

If you're a strategic thinker with a passion for operational excellence, then the Vice President of Strategy, Planning & Communications at TransUnion in Chicago might be the perfect fit for you! In this pivotal role, you'll serve as the primary strategic advisor to the Chief Operations Officer and work closely with various global operations leaders. Your extensive background—at least 15 years in strategy and planning, including 4-6 years at a top consulting firm—will be invaluable as you craft long-term plans that align with the company's mission. You'll analyze trends, tackle operational challenges, and develop strategies that enhance overall efficiency. Your analytical skills will help you sift through data to identify opportunities and risks, while your stellar project management abilities will ensure that you oversee multiple initiatives effectively. TransUnion fosters an environment where you can truly own your career, with support available from colleagues and leaders to help you grow. Together, you’ll drive impactful initiatives, from M&A activities to the development of board materials. Plus, with flexible benefits like paid parental leave and tuition reimbursement, you can feel good about your work-life balance. Join us at TransUnion and be part of a team that values innovation and collaboration, making a mark in the world of global operations!

Frequently Asked Questions (FAQs) for Vice President, Strategy, Planning & Communications – Global Operations Role at TransUnion
What responsibilities does the Vice President of Strategy, Planning & Communications at TransUnion have?

The Vice President of Strategy, Planning & Communications at TransUnion is responsible for collaborating closely with the COO and leading global operations to drive strategic vision. This involves developing long-term plans that align with business goals, overseeing operational analysis, and guiding cross-functional teams in execution. Key duties also include managing enterprise initiatives, supporting M&A activities, and enhancing internal communications regarding the strategy and performance of the organization.

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What qualifications are required for the Vice President, Strategy, Planning & Communications position at TransUnion?

Candidates for the Vice President of Strategy, Planning & Communications role at TransUnion should possess a minimum of 15 years of related experience, with a significant portion stemming from a consulting background. A Bachelor’s degree in business or finance is essential, and an MBA is preferred. Essential skills include strategic thinking, strong analytical capabilities, and excellent communication, along with effective leadership and project management expertise to navigate complex organizational challenges.

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How does TransUnion support the professional growth of the Vice President of Strategy, Planning & Communications?

TransUnion fosters an environment where professional growth is a priority. As the Vice President of Strategy, Planning & Communications, you will have access to mentors and resources that encourage you to pursue your passions. The company promotes continuous learning and leadership, allowing you to take ownership of your career path while providing the necessary tools and support to achieve your goals.

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What does the hybrid work environment at TransUnion mean for the Vice President of Strategy, Planning & Communications?

The hybrid work environment at TransUnion allows the Vice President of Strategy, Planning & Communications to perform their responsibilities both virtually and in-person at the Chicago office at least two days a week. This flexibility encourages work-life balance while maintaining effective collaboration with colleagues and the ability to attend strategic meetings and project kick-offs in person.

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What benefits can the Vice President of Strategy, Planning & Communications expect from TransUnion?

TransUnion provides a comprehensive benefits package for the Vice President of Strategy, Planning & Communications which includes flexible time off, a competitive salary, health care options, mental health support, paid parental leave, and various wellness programs. Additionally, perks like tuition reimbursement and an employee stock purchase plan promote both personal and professional well-being.

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Common Interview Questions for Vice President, Strategy, Planning & Communications – Global Operations
Can you explain your experience with strategic planning and its impact on operational excellence?

When answering this question, focus on specific examples of strategic planning initiatives you've led, detailing how they improved efficiency or effectiveness. Highlight your analytical skills and how you used data to inform decisions. Discuss the outcomes of those initiatives and how they align with operational excellence goals.

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How do you prioritize projects as a Vice President of Strategy, Planning & Communications?

In your response, emphasize the methods you use to assess the strategic value and resource allocation of projects. Discuss how you involve stakeholders in setting priorities and ensuring the alignment of projects with broader business goals.

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Describe a time when you faced a significant challenge in a leadership role. How did you handle it?

Use the STAR method (Situation, Task, Action, Result) to illustrate a specific challenge you encountered. Highlight your leadership skills by describing how you engaged your team, sought input, and implemented solutions that led to successful outcomes.

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How do you ensure alignment between different business units and strategic initiatives?

Discuss the communication techniques you utilize to foster collaboration among different departments. Highlight examples of how you've successfully facilitated cross-functional meetings or worked on joint initiatives that align with the company’s strategic goals.

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What role does data analysis play in your decision-making process?

Emphasize your analytical skills and how you leverage data to inform strategic decisions. Provide examples of specific metrics you track and how analyzing these trends has led to improved business results or operational strategies in your previous roles.

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How do you approach stakeholder communication regarding strategic plans?

Outline your strategies for effective communication, ensuring clarity and transparency. Explain how you adapt your messages based on your audience, whether they are senior executives or team members, to ensure alignment and buy-in on strategic objectives.

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Can you provide an example of a successful strategic initiative you led?

Share a detailed example of a strategic initiative you led, including the context, your role, and the results achieved. Highlight how this initiative positively impacted the organization and any key learnings you gained from the experience.

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What techniques do you use to evaluate industry trends and competitive intelligence?

Discuss the methods you use, such as market research, competitor analysis, and keeping up with industry publications. Provide examples of how these insights have informed your strategic direction and helped manage risks or seize opportunities.

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How do you facilitate cross-functional collaboration in strategy execution?

Highlight your approach to building relationships across teams. Provide examples of initiatives where you successfully brought together diverse groups to work towards common objectives, demonstrating your leadership and communication skills.

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What metrics do you consider critical for tracking success in strategic initiatives?

Share the key performance indicators (KPIs) you focus on for evaluating the success of strategic initiatives. Mention how you review these metrics regularly and how they guide adjustments to strategy or execution.

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Full-time, hybrid
DATE POSTED
April 3, 2025

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