Job details

Insurance Advisor Trainee- InsuraMatch

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Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Sales

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$40,100.00 - $66,100.00

Target Openings

What Is the Opportunity?

As an Insurance Advisor Trainee, you will learn to serve as a personal insurance advisor, helping customers across the country select their ideal insurance carrier and coverages. You will learn to make recommendations on additional products that best suit the customer's needs, when appropriate. We value a consultative, relationship-focused approach and seek sales professionals who can foster long-term customer relationships in a digital insurance agency. In this role, you'll learn to manage inbound business opportunities and maintain client communication via outbound calls and emails until the sale is finalized. You will gain an understanding of our carriers and products through our comprehensive training program, making you an expert in Personal Insurance in all 50 states + Washington DC. With competitive compensation, great benefits starting day one and our driven sales teams, we know that InsuraMatch can help you accomplish your quest for a fulfilling career. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. Incumbents must obtain a Property and Casualty or Personal Lines Insurance producer license within first 4 weeks of employment date. (Incumbents will receive fully paid training and license sponsorship). This job works under direct supervision and does not manage others.

Schedule Details:

- The first 4 weeks of training has a schedule of M-F 8:00am - 4:30pm CST.
- Following training your schedule will be M-F 9:30am - 6:00pm based on your local time zone. The position includes one Saturday every 4 weeks.

What Will You Do?

Successfully complete a comprehensive 4 month paid training program in a classroom setting with ongoing support and resources, gaining knowledge of multiple personal lines insurance products across a diverse range of carriers.
Provide one-on-one insurance coverage guidance, connect current customers to additional products and services, and handle inbound and outbound calls in a call center environment.
Positively represent InsuraMatch, establish customer rapport, and ensure exceptional customer experiences, while efficiently multitasking across multiple systems to gather all necessary information for quoting, underwriting, and closing sales.
Communicate effectively & professionally with customers verbally and via email
Acquire comprehensive product, underwriting, and sales expertise to counsel and sell available insurance products, while consistently meeting quality, efficiency, underwriting and sales metrics.
Receive and implement constructive feedback in the form of professional coaching.
Handles objections professionally while clearly articulating relevant product features, benefits, and value to the consumer.
This role is not responsible for cold calls or lead generation.
Successfully obtain and maintain Property & Casualty or Personal Lines license in resident state as well as all required non-resident licenses in each state that business is conducted within six months of date of hire.
Maintain continuing education requirements for the Property and Casualty or Personal Lines license obtained.
Perform other duties as assigned.

What Will Our Ideal Candidate Have?

A Bachelor's degree from an accredited four-year college or university is a plus.
Prior call center and sales experience
Personal Insurance product knowledge
Strong verbal and written communication skills
Able to multi-task within a high volume sales center environment and make appropriate business decisions quickly.
Able to demonstrate a positive and professional demeanor.
Adaptable to change.

What is a Must Have?

High school diploma or GED.
Licensing Requirements:
InsuraMatch is committed to a positive customer experience that exceeds expectations and to meeting all compliance requirements. As a result, InsuraMatch requires that all InsuraMatch Insurance Advisor Trainees obtain and maintain an insurance license (either Property and Casualty or Personal Lines) in your resident state.
Each state will evaluate any/all criminal and financial background incidents to determine license eligibility.
Applicants with a felony conviction or pending/unresolved court cases may not qualify for licenses in all required states. It is incumbents’ responsibility to provide any/all required court documents needed to obtain your license(s). Travelers does not pay for and/or reimburse the cost or time needed to obtain any documents necessary to complete licensing applications.
Failure to pass the licensing exam within two attempts as well as the inability to obtain any required licenses within six (6) months from date of hire may result in termination of employment.

What Is in It for You?

Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Average salary estimate

$53100 / YEARLY (est.)

min

max

$40100K

$66100K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Insurance Advisor Trainee- InsuraMatch, Travelers

Are you ready to embark on a rewarding journey in the world of insurance? As an Insurance Advisor Trainee at InsuraMatch in Spokane Valley, WA, you'll be stepping into a role where your primary mission is to help customers find the perfect insurance solutions tailored to their needs. This position isn't just about making sales; it's about building long-lasting relationships and providing top-notch service. You'll have the chance to participate in a comprehensive four-month paid training program that equips you with the knowledge of various personal lines of insurance products across multiple carriers. From managing inbound inquiries to crafting outbound communications, you'll be connecting with customers in a consultative manner, helping them navigate their options with confidence. What’s even more exciting is that you'll gain access to performance-based incentives and a robust benefits package starting from day one. At InsuraMatch, we’re proud to foster a culture of collaboration, innovation, and community engagement. If you are someone who thrives in a dynamic environment and is eager to grow your skills while creating memorable experiences for clients, then this is the perfect opportunity for you. We can’t wait to see how your unique talents will contribute to our thriving team. Join us and discover a career you'll love!

Frequently Asked Questions (FAQs) for Insurance Advisor Trainee- InsuraMatch Role at Travelers

What are the responsibilities of an Insurance Advisor Trainee at InsuraMatch?

As an Insurance Advisor Trainee at InsuraMatch, your responsibilities will include providing tailored insurance coverage guidance, managing inbound and outbound communications with clients, and making effective recommendations for additional products. You will also complete a thorough training program that ensures you have a solid understanding of personal insurance products. This allows you to facilitate a seamless sales process and build long-term customer relationships.