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Incentive Compensation Design & Support Manager

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

This position has direct responsibility for the design, implementation, and support of one or more incentive programs within the Consumer & Small Business Banking (CSBB) and report to the Director of Compensation – Consumer in Total Rewards. This position will directly influence key financial performance metrics by providing incentive design thought leadership for Senior and Executive Leaders, and ensuring that incentive compensation designs align to business objectives and Truist Purpose, Mission and Values.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Design CSBB incentive plans to align to the strategy and priorities while living Truist’s purpose, mission and values.

  • Serves as the subject matter expert and thought leader on the design and performance of assigned incentive programs.

  • Conducts or oversees regular analysis of the plan to ensure efficacy of plan relative to plan performance, accruals, key drivers, market alignment, pay for performance, etc.

  • Evaluate effectiveness and competitiveness of existing incentive plans and model potential impact of alternative.  Provides insights on trends and other findings related to incentive plan performance.

  • Partner with internal partners and stakeholders to recommend improvements, understand changes and assess impacts (e.g. Total Rewards, Line of Business, Human Resources, Risk Management, Finance, Control Partners, etc.)

  • Leads risk assessments, awareness of control environment in the business and total rewards.  Escalate risks in a timely fashion and adhering to appropriate balancing risk.

  • Administer and/or lead semi-annual or annual award calibrations.

  • Prepare monthly reporting and executive summaries.

  • Develops and delivers highly effective presentations that influence with impact.

  • Prepares communication and training material content for assigned incentive plan(s) and delivers or assists in the delivery to plan participants.

  • Documents all incentive plan specifications and reviews with Incentive Compensation Administration (ICA) and Human Capital Systems (HCS) partners.

  • Work with ICA & HCS to explain design calculations and business requirements for tools/reporting.

  • Partners with the Performance Measurement and Human Systems teams to develop ongoing reports and analysis that will support the business and/or the assigned incentive plan(s). 

  • Prepares and submits the annual and off-cycle Business Incentive Plan (BIP) document and any required addendum.

  • Ensure that incentive and total compensation targets are competitive and aligned to Truist compensation philosophy.

  • Collaborates with key stakeholders to ensure that CSBB plans are complimentary to and consistent with other plans across the bank.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree or equivalent work experience in a relevant field 

  • 10 years’ work experience in the industry, working with specific analytics tools relative to the work area, including MS Office and Industry-specific software/systems 

  •  Complex, in-depth understanding of the business unit’s functioning 

  • Demonstrated ability to synthesize and draw conclusions from variant information sources

  •  Demonstrated excellence in analysis, leadership, change management, project management, negotiation, persuasion, directing others, and communication 

  • Ability to identify innovative solutions to meet and/or improve business results 

  • Ability to influence decisions and behavior with effective communication, persuasion, and negotiation skills Strong analytical and interpersonal abilities

Preferred Qualifications:

  • Advanced graduate degree in Business or Finance Graduate Banking School or other Leadership Programs Experience in Incentive Design

  • Background in risk, control, audit, or finance

  • Experience in Small Business, Mortgage and Commercial business units

  • Experience working with formulaic and discretionary incentive plans

  • At least 7 years of experience in Compensation or at least 7 years of experience in sales plan design / line of business experience

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law   Pay Transparency Nondiscrimination Provision   E-Verify

Average salary estimate

$115000 / YEARLY (est.)
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$100000K
$130000K

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What You Should Know About Incentive Compensation Design & Support Manager, Truist

If you're looking for a meaningful and impactful opportunity, the Incentive Compensation Design & Support Manager position at Truist in Atlanta, Georgia, might just be the perfect fit for you. In this pivotal role, you will take charge of designing and implementing various incentive programs tailored for the Consumer & Small Business Banking sector. Reporting directly to the Director of Compensation – Consumer, this is your chance to make a significant impact on financial performance by aligning incentive designs with the company's overall business objectives and values. You’ll serve as a subject matter expert, conducting regular analyses of incentive plans to gauge their effectiveness and competitiveness. Collaboration is key, as you’ll partner with multiple stakeholders, including Human Resources and Finance, to refine and enhance incentive strategies. You’ll also prepare executive summaries and presentations that not only inform but delight your audience. With a requirement of 10 years of industry experience and a knack for leading projects, you will thrive in a collaborative environment where your analytical and interpersonal skills shine. Truist is dedicated to not just meeting business goals, but exceeding them while upholding their mission and values. So if you’re ready to influence key decisions and drive performance, we encourage you to join our team!

Frequently Asked Questions (FAQs) for Incentive Compensation Design & Support Manager Role at Truist
What are the main responsibilities of the Incentive Compensation Design & Support Manager at Truist?

The Incentive Compensation Design & Support Manager at Truist will be responsible for designing and implementing incentive programs within the Consumer & Small Business Banking sector. This role involves conducting regular analyses of incentive plans, assessing their effectiveness, and collaborating with various stakeholders to ensure alignment with business objectives and strategies.

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What qualifications are required for the Incentive Compensation Design & Support Manager position at Truist?

Candidates for the Incentive Compensation Design & Support Manager role at Truist should have a Bachelor’s degree or equivalent experience, a minimum of 10 years working in the industry, and a strong understanding of business analytics tools. Excellent skills in communication, leadership, and project management are also crucial for this position.

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How does the Incentive Compensation Design & Support Manager contribute to Truist’s mission and values?

The Incentive Compensation Design & Support Manager plays a vital role in aligning incentive compensation designs with Truist's mission and values, ensuring that compensation strategies promote positive business results and reinforce the company's purpose in the market.

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What type of analysis is conducted by the Incentive Compensation Design & Support Manager at Truist?

Regular analysis conducted by the Incentive Compensation Design & Support Manager includes evaluating the efficacy of incentive plans relative to performance metrics, accruals, and market alignment. This role also assesses trends and provides insights for enhancing incentive plan competitiveness.

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What kind of experience can enhance a candidate's application for the Incentive Compensation Design & Support Manager role at Truist?

Preferred qualifications for the Incentive Compensation Design & Support Manager role include advanced degrees in Business or Finance, experience in incentive design, and a background in financial risk, audit, or control, which can all significantly strengthen a candidate's application.

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Common Interview Questions for Incentive Compensation Design & Support Manager
What strategies would you implement to design effective incentive compensation plans?

When answering this question, emphasize your analytical skills and understanding of business objectives. Discuss how you would assess market trends, analyze performance data, and collaborate with stakeholders to ensure the incentive plans are attainable and competitive.

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How do you ensure that incentive plans align with the company's mission and values?

In your response, explain your approach to aligning incentive designs with the company's purpose. Highlight your methods for gathering input from various departments and how you utilize that feedback to craft programs that resonate with both business goals and employee motivation.

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Can you discuss your experience with data analysis relevant to incentive compensation?

Provide examples of tools and methodologies you’ve used in past roles. Detail how you've leveraged data to assess the effectiveness of incentive programs, showcasing your ability to make data-driven adjustments that improve results.

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Describe a time when you faced a challenge in incentive design. How did you handle it?

Share a specific example where you encountered resistance or ambiguity in your incentive design process. Explain your problem-solving approach, how you communicated with stakeholders, and the successful outcome of your efforts.

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What factors do you consider when evaluating existing incentive plans?

Discuss metrics such as plan performance, market competitiveness, and employee satisfaction. Provide examples of how you’ve previously analyzed these factors and the impact of your recommendations on overall plan effectiveness.

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How do you keep up with trends in incentive compensation design?

Mention specific resources like industry reports, professional associations, or networking events. Ensure you demonstrate a commitment to continuous learning and adaptation to evolving compensation strategies.

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What is your approach to collaborating with other departments in the design of incentive programs?

Explain the importance of cross-functional collaboration. Share how you’ve built relationships with HR, finance, and operational teams to gather insights and ensure that incentive programs meet diverse business needs.

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How do you prioritize multiple incentive programs and projects?

Articulate your method for assessing urgency and impact. Discuss tools you use for project management and how you communicate priorities to your team and stakeholders to keep everyone aligned.

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How would you present your incentive plan designs to senior leadership?

Discuss the importance of clear and impactful presentations. You might talk about storytelling techniques, data visualization, and anticipating questions to engage your audience effectively.

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What role does feedback play in your incentive design process?

Highlight your belief that feedback is crucial in refining incentive programs. Explain how you gather feedback from employees and stakeholders, and how you implement adjustments based on that input to enhance overall plan effectiveness.

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For our clients: Provide distinctive, secure and successful client experiences through touch and technology. For our teammates: Create an inclusive and energizing environment that empowers teammates to learn, grow and have meaningful careers. Fo...

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