Sales Development Representative Manager (Remote)

Austin, TX

Sales – Sales Development Representative /Full-time /Hybrid

Twingate is building a modern remote access solution that simplifies and improves the way businesses secure access to their cloud, SaaS, and on-prem resources. Twingate is backed by leading investors such as BOND, WndrCo, 8VC, Green Bay Ventures, SignalFire, and Dropbox founders Drew Houston and Arash Ferdowsi. Our investors share our belief that in a world where workforces are becoming increasingly distributed, it is critical to be able to effectively secure access to apps, data, and environments.

As part of our company culture, our belief in putting the customer first permeates our thinking in everything from our customer communications to the design process behind the product itself. If you take pride in creating experiences with the customer firmly at the center of the picture, we'd love to work with you.

The Opportunity

As our SDR Manager, you'll be at the forefront of our sales organization, leading and developing a team of Sales Development Representatives (SDRs) to drive pipeline growth and support our ambitious revenue goals. This is a unique opportunity to shape the future of our sales development function and make a significant impact on our company's success.

What You'll Do

• Jump into a player coach role: lead, coach, and mentor a team of SDRs, fostering a high-performance culture focused on achieving and exceeding targets
• Develop and implement effective sales development strategies, processes, and best practices to optimize pipeline generation
• Collaborate closely with Sales, Marketing, and Product teams to ensure alignment and maximize the effectiveness of outbound efforts
• Set clear performance expectations and goals for the SDR team, tracking key metrics and providing regular feedback
• Conduct ongoing training and development programs to enhance the skills and product knowledge of your team
• Analyze team performance data to identify trends, opportunities, and areas for improvement
• Participate in the hiring and onboarding of new SDRs as the team expands
• Work closely with Account Executives to ensure a smooth handoff process and strong pipeline management
• Stay up-to-date with industry trends, competitive landscape, and evolving sales methodologies

What You'll Bring

• 3+ years of experience in sales development or related field, with at least 1 year in a leadership role
• Proven track record of successfully leading and scaling SDR teams in a high-growth environment
• Strong understanding of B2B sales processes, with nice to have experience in IT/security
• Experience with sales tools and technologies (e.g., Salesforce, Outreach, and other prospecting platforms)
• Excellent communication and interpersonal skills, with the ability to motivate and inspire teams
• Data-driven approach to decision making and performance management
• Adaptability and resilience in a fast-paced, constantly evolving startup environment
• Bachelor's degree or equivalent practical experience

Why Join Us?

• At Twingate, you're not just joining a team – you're building the future of security. You'll have the autonomy to shape your role and the impact of your work, backed by a leadership team that values innovation and calculated risk-taking.
• If you're ready to roll up your sleeves, dive in, and drive transformative change, we want to hear from you. Join us in our mission to simplify the way companies secure their businesses and help write the next chapter of our success story.

Benefits

• Virtual-first working model coupled with in-person events
• Benefits - Medical (PPO, HMO, HDHP), dental and vision insurance – employees covered 100%
• Basic Life, AD&D and disability insurance
• Flexible Spending Accounts
• Healthcare, Dependent Care and Commuter Health Savings Account
• Flexible Paid Time Off
• Paid Holidays (14 days), Sick Leave (10 days), Paid Parental Leave (6 weeks), Maternity Leave (12 weeks FMLA)
• Retirement - Traditional 401k, Roth 401k
• Equity Benefits
• Wellness - family and parenting support, remote physical therapy, mental health support, and more

What We Value

• High Agency: We own the problem and don’t think in silos. “Not my job” is not an acceptable excuse if something is not working. Figure out what’s wrong and take initiative to solve the problem. Speak up. Company success is everyone’s job.
• Deliver Customer Value: Company success follows customer success (not the other way around). Everything we do starts and ends with delivering value to our customers.
• Continuous Improvement: Making small improvements consistently is preferred to aiming for big leaps. We embrace that we may not get it right the first time, so we learn by doing, making mistakes, and course correcting constantly. 1% better every day is how we accomplish great things over time.
• Go Find Out: We seek a deeper understanding beyond the surface, and get our hands dirty with ground truth data (no matter the seniority). We know anecdotes can be more powerful than aggregate stats because they can reveal hidden truths. Always be learning.
• Startup DNA: We operate at a higher clock speed and believe small committed teams can make the impossible possible. We embrace that great results only come with great effort, and we lift each other to achieve more than we could achieve alone.

$84,000 - $126,000 a year

OTE: $120,000 to $180,000

Equity: Yes

Twingate embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law.

Twingate is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: people@twingate.com