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Clinic Coordinator RN - job 2 of 2

Overview

From primary to specialty care as well as walk-in and virtual services CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

Responsibilities

This position is responsible for providing and facilitating activities and services regarding care for patients with specific diagnoses related to subspecialties. This involves screening the inpatient, emergency department, and other specialty referral lists to identify the applicable patients who will benefit from enrollment in these sub-specialty clinic(s) or services. Schedule tests and coordinate referrals for complex patients with associated diagnoses treated in the sub-specialty clinic(s).  Responsible for overseeing activities in the clinic,  coordinating patient care and evaluation, providing education, design and aligning resources to support program initiatives, program development, develop and maintain relationships with internal and external referring physicians, and interact with the multidisciplinary team, leadership and industry and development of a program database.

 

Essential Key Job Responsibilities: 

Patient Referral:

  • Facilitates referrals to the sub-specialty clinic.  Coordinates appropriate testing and collates results for review.  Utilizes appropriate software for coordination of images/studies.

Patient Care Coordination:

  • Serves as a clinical resource for identification, tracking and treatment alternatives for patients with applicable diagnoses being treated in the sub-specialty clinic(s).
  • Serve as the primary point of contact for patients with applicable sub-specialty diagnoses, facilitating communication between patients, families, and healthcare providers.
  • Develop and implement individualized care plans in collaboration with sub-specialists, primary care physicians, and other healthcare team members.
  • Monitor patient progress longitudinally, addressing any issues or complications that arise and adjusting care plans as needed.
  • Creates a tracking system/database to follow patients.  Facilitates and coordinates sub-specialty services.

Education and Support:

  • Provide education to RNs and MAs, patients and their families about sub-specialty diagnoses, including medication adherence, lifestyle modifications, and symptom monitoring.
  • Offer emotional support and counseling to help patients cope with the challenges of living with these diagnoses.
  • Coordinate and conduct educational workshops or support groups for patients and families.

Case Management:

  • Assess patient needs and coordinate necessary services such as home health care, physical therapy, and dietary counseling.
  • Assist with scheduling and facilitating follow-up appointments, tests, and procedures.
  • Ensure timely and accurate documentation of patient interactions and care plans.

Quality Improvement:

  • Participate in quality improvement initiatives aimed at enhancing care and patient outcomes.
  • Collect and analyze data related to patient outcomes, hospital readmissions, and adherence to treatment protocols.
  • Collaborate with healthcare teams to develop and implement best practices for management of these diagnoses.

Resource Management:

  • Identify and connect patients with community resources and support services, including financial assistance programs and transportation services.
  • Assist with navigating insurance and healthcare systems to ensure access to necessary treatments and medications.
  • Maintains sub-specialty database/registry for clinic patients, device patients and related referrals, consistent in collaboration with the sub-specialty director; provides outcome reports from these registries to the administrative teams and providers.
  • Other duties as assigned by management.

Qualifications

Minimum Qualifications: 

  • Current/Valid RN license from the state Licensing board required. 
  • Basic Life Support (BLS) Certification required. 
  • Three to five years of Cardiac, Thoracic, or Critical Care Nursing experience required.

Average salary estimate

$72500 / YEARLY (est.)
min
max
$65000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Clinic Coordinator RN, UNAVAILABLE

As a Clinic Coordinator RN at CHI Health Clinic in Omaha, you’re stepping into a role that’s vital to patient care and organizational success. Not only will you be fostering connections between patients, families, and healthcare providers, but you will also play a key role in managing patient referrals to specialized clinics. Your expertise in coordinating complex patient care, particularly for those with specific diagnoses, will help streamline processes and ensure that patients receive the best possible treatment. With responsibilities that span from overseeing appointments and tests to creating individualized care plans alongside multidisciplinary teams, you will be at the forefront of enhancing patient experiences. You'll have the opportunity to educate patients and their families on important aspects of living with their diagnoses and supporting them emotionally through their journeys. The role isn’t just about managing; it’s about making a real difference in the lives of those who turn to CHI Health for care. By participating in quality improvement initiatives, you’ll contribute to shaping best practices and improving health outcomes. This is a chance to join a team that values collaboration and innovation in healthcare, and we’d love for you to bring your skills and passion to our clinic, allowing us all to focus on what matters most – people’s health and well-being.

Frequently Asked Questions (FAQs) for Clinic Coordinator RN Role at UNAVAILABLE
What are the main responsibilities of a Clinic Coordinator RN at CHI Health Clinic?

As a Clinic Coordinator RN at CHI Health Clinic, your main responsibilities center around facilitating patient care for individuals with specific diagnoses. This includes screening referral lists, coordinating tests and referrals for complex patients, and serving as a key contact point for patients and their families. You'll also be involved in quality improvement initiatives and creating individualized care plans while collaborating with healthcare teams.

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What qualifications do I need to become a Clinic Coordinator RN at CHI Health Clinic in Omaha?

To become a Clinic Coordinator RN at CHI Health Clinic in Omaha, you need a current and valid RN license, along with Basic Life Support (BLS) certification. Additionally, three to five years of nursing experience in Cardiac, Thoracic, or Critical Care is required, ensuring you have the skills necessary to manage complex patient care effectively.

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How does the role of a Clinic Coordinator RN impact patient experiences at CHI Health Clinic?

The role of a Clinic Coordinator RN is crucial in enhancing patient experiences at CHI Health Clinic by ensuring seamless communication between patients and healthcare providers. This role allows nurses to develop personalized care plans, provide education, and support patients emotionally, ultimately leading to improved satisfaction and health outcomes.

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What does patient education entail for a Clinic Coordinator RN at CHI Health Clinic?

Patient education for a Clinic Coordinator RN at CHI Health Clinic encompasses providing information about diagnoses, treatment options, medication adherence, and lifestyle modifications. You will support patients through educational workshops and one-on-one meetings to empower them in managing their health effectively.

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What is the importance of quality improvement initiatives for a Clinic Coordinator RN at CHI Health Clinic?

Quality improvement initiatives are essential for a Clinic Coordinator RN as they help enhance the overall care provided at CHI Health Clinic. By participating in these initiatives, you’ll be involved in collecting and analyzing patient outcome data, managing readmissions, and helping implement best practices, ensuring that high standards of care are consistently maintained.

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Common Interview Questions for Clinic Coordinator RN
What strategies do you use to manage multiple patient referrals effectively?

To manage multiple patient referrals effectively, I prioritize organization and communication. Utilizing a tracking system allows me to monitor each referral's progress and follow up promptly. I also ensure open lines of communication with patients and healthcare providers to clarify any issues that arise.

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How do you handle challenging patient situations or complaints?

Handling challenging patient situations requires empathy and active listening. I start by acknowledging the patient's concerns, gathering all pertinent information, and then collaborating with the healthcare team to troubleshoot the issue. Clear communication is vital to ensure the patient feels heard and supported.

Join Rise to see the full answer
Can you describe your experience with developing care plans?

In my previous roles, developing care plans involved collaborating with a multidisciplinary team to create individualized strategies based on each patient's unique needs. This included assessing patient histories, setting achievable goals, and adjusting plans as conditions changed.

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What approach do you take in patient education?

My approach to patient education is tailored to each individual, ensuring it's comprehensible and relevant. I utilize a combination of verbal and written materials, encourage questions, and provide visual aids when necessary to reinforce learning. I also follow up with patients to assess their understanding.

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How do you keep up with the latest developments in cardiac or critical care nursing?

To stay updated with the latest in cardiac and critical care nursing, I regularly attend workshops, subscribe to reputable nursing journals, and participate in online forums and webinars. Networking with other professionals in the field also provides valuable insights into best practices.

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Describe a time you improved a process in your previous role.

In my previous role, I noticed delays in patient follow-ups due to scheduling challenges. I implemented a streamlined tracking system that allowed us to monitor appointments more effectively and send reminders to patients, leading to increased attendance and smoother operations overall.

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What do you consider the most rewarding aspect of being a Clinic Coordinator RN?

The most rewarding aspect of being a Clinic Coordinator RN is the opportunity to make a genuine difference in patients' lives. Supporting them through their healthcare journeys, providing education, and helping alleviate their concerns gives me immense satisfaction.

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How do you manage stress in a fast-paced healthcare environment?

I manage stress in a fast-paced environment by staying organized and prioritizing tasks. Regular breaks, mindfulness techniques, and open communication with my team also help maintain a positive atmosphere, which ultimately leads to better patient care.

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In what ways do you engage with the community to promote health awareness?

I engage with the community through health fairs, workshops, and social media campaigns that provide valuable health information. Partnering with local organizations allows us to reach more individuals and make health resources more accessible.

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What role does teamwork play in your approach as a Clinic Coordinator RN?

Teamwork is essential to my approach as a Clinic Coordinator RN. I believe that hiring communication and collaboration across the healthcare team enhances patient care, fosters a supportive environment, and facilitates the sharing of valuable insights for continuous improvement.

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EMPLOYMENT TYPE
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DATE POSTED
April 17, 2025

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