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Quality Supervisor - job 1 of 3

Job Overview

Marvin Roanoke is looking for a 2nd Shift Quality Supervsior to join the team.This Quality Supervisor is responsible for ensuring that all quality standards are being followed by employees on the production lines that quality task are being performed as required and prioritizing of quality tech and auditor functions. This position is responsible for leading, directing, and motivating the production lines to develop products of the highest quality.  This individual is required to possess strong communication skills, intermediate mathematical skills, team working skills, and the ability to self-motivate and supervise others.  This position will monitor the quality of the products produced on the production line and provide feedback to supervisors on product quality issues.

Highlights of your role

  • Responsible for supervising the Quality Auditors and Techs to ensure that all quality standards are being followed and maintained; this includes;  developing and training line associates on product standards and specifications. 
  • Responsible for maintenance of the gage calibration system, incoming inspection system, corrective actions system and measurement request system.
  • Create and maintain a work environment that promotes success and surpasses company goals
  • Maintain responsibility for keeping proper paperwork and documentation of departmental data.
  • Communicate safety and safety training by following safety policies when operating power hand tools and other equipment.
  • Supervises 11+ Associates

 

You're a good fit if you have (or if you can)

  • High School Diploma/GED required – Associate or two-year degree from a college or technical school is preferred. Six months to one year of related supervisory experience or training, or equivalent combination of education and experience preferred.  Prior quality experience, certifications and training preferred but not required.

We invite you to See Yourself at Marvin

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

 

For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

 

Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

 

Some of our unique and most popular benefits include:

  • $300 annual wellbeing account to spend on what helps you feel happy + healthy
  • Better Living Day! (a paid day off to go have some fun)
  • Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
  • Giving at Marvin – participate in organized volunteer opportunities
  • Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

Marvin is an Equal Opportunity Employer

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards. 

Average salary estimate

$60000 / YEARLY (est.)
min
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$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Quality Supervisor, UNAVAILABLE

Marvin Roanoke is excited to bring an enthusiastic and detail-oriented Quality Supervisor on board for the 2nd shift. This role is pivotal as it ensures that our production lines adhere to strict quality standards, benefiting both our products and our team. As the Quality Supervisor, you’ll take the lead in supervising Quality Auditors and Technicians, ensuring they carry out their duties effectively and meet our high-quality benchmarks. A day in the life of this role includes training associates on product standards and specifications, maintaining our gage calibration system, and documenting quality metrics. Your strong communication skills and ability to motivate others will shine as you strive to create a collaborative and successful work atmosphere. You’ll also be proactive in monitoring product quality and providing valuable feedback to your supervisors. If you're someone with a High School Diploma or GED, with supervisory experience, and an interest in quality assurance, this could be a fantastic opportunity for you to grow and make a real difference at Marvin. Not only do we value our employees, but we have also been recognized as a Top Large Employer by Forbes Magazine. Join us at Marvin, where we pride ourselves on innovation and creating better living environments through our premium products! Become a part of our family and let’s build a brighter future together!

Frequently Asked Questions (FAQs) for Quality Supervisor Role at UNAVAILABLE
What are the primary responsibilities of a Quality Supervisor at Marvin Roanoke?

The Quality Supervisor at Marvin Roanoke is responsible for supervising Quality Auditors and Technicians to ensure all quality standards are maintained. This involves training associates on product specifications, managing the gage calibration system, and monitoring the overall quality of the products on the production line. This role is essential for maintaining the integrity of our high-quality products.

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What qualifications are required for the Quality Supervisor position at Marvin Roanoke?

To qualify for the Quality Supervisor position at Marvin Roanoke, candidates should have at least a High School Diploma or GED, with an Associate's degree preferred. Additionally, six months to a year of related supervisory experience or a combination of education and experience is preferred. Prior quality experience and certifications are valuable assets but not mandatory.

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How does Marvin Roanoke support employee development in the Quality Supervisor role?

Marvin Roanoke is committed to employee development, especially in the Quality Supervisor role. They provide training for associates on product standards, offer opportunities for further education, and promote a culture that values teamwork and communication. This support helps QA professionals grow their skills and advance in their careers.

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What is the work environment like for a Quality Supervisor at Marvin Roanoke?

The work environment for a Quality Supervisor at Marvin Roanoke is dynamic and team-oriented. Supervisors encourage collaboration, leading a team of over 11 associates while fostering a culture that prioritizes safety and quality. Marvin's commitment to employee wellbeing also creates a supportive atmosphere where success is attainable.

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What benefits does Marvin Roanoke offer for Quality Supervisors?

Marvin Roanoke provides a comprehensive benefits package for Quality Supervisors, including health insurance, paid holidays, and a 401(k) retirement savings match. Unique offerings such as a $300 annual wellbeing account, a paid day off to pursue personal interests, and annual profit-sharing recognize employees' contributions, making it an attractive workplace.

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Common Interview Questions for Quality Supervisor
Can you describe your experience with quality management systems in a production environment?

When answering this question, highlight any specific quality management systems you have worked with, such as ISO or Six Sigma. Explain your role in implementing or maintaining these systems in a production setting, focusing on how you ensured compliance and improved product quality.

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How do you motivate a team to maintain quality standards?

Discuss specific strategies you have used to motivate teams, such as providing recognition for good work, facilitating open communication, and conducting regular training to enhance skills. Emphasize how creating a positive work culture and encouraging teamwork have helped in maintaining high quality standards.

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What techniques do you use to identify quality issues in production?

Share the methods you employ to identify quality issues, such as conducting regular inspections, utilizing statistical process control, and encouraging feedback from team members. Explain how you analyze the data collected to pinpoint areas for improvement.

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How do you handle conflicts or discrepancies among team members regarding quality expectations?

Discuss your approach to conflict resolution, emphasizing the importance of open communication and empathy. Provide an example of a past situation where you facilitated a discussion to align team members on quality expectations, leading to a productive resolution.

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What role does documentation play in maintaining product quality?

Explain the importance of documentation in quality control, including maintaining records of quality audits, inspections, and corrective actions. Emphasize how thorough documentation supports compliance, allows for trend analysis, and improves future training initiatives.

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Describe a time when you implemented a quality improvement initiative.

Provide a detailed example of a quality improvement project you led, outlining the problem you identified, the steps you took to implement changes, and the results achieved. Highlight any tools or methodologies you used that were particularly effective.

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What steps do you take to ensure safety on the production floor?

Highlight the importance of safety training and adherence to safety protocols. Describe how you educate your team on proper safety practices and conduct regular safety audits to identify and mitigate potential hazards on the production floor.

Join Rise to see the full answer
How do you approach training new associates in quality procedures?

Discuss your training approach, emphasizing the importance of providing comprehensive onboarding for new associates. Share specific training methods you have used, such as hands-on demonstrations, mentorship, and creating easy-to-understand documentation of quality procedures.

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What experiences have helped you develop strong communication skills as a Quality Supervisor?

Reflect on past roles where effective communication was critical. Discuss how you have practiced clear, concise communication, both in writing and verbally, to ensure all team members understand quality standards and expectations.

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How do you stay updated on industry standards and quality best practices?

Mention your strategies for staying informed about industry standards, such as attending workshops, joining professional organizations, and following relevant publications. Emphasize the value of continuous learning to enhance your skills and maintain high-quality standards.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 9, 2025

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