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SBA Portfolio Officer

Introduction

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. 

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.

Overview

East West Bank is currently seeking an SBA Portfolio Officer. This position will be responsible for the risk management of the SBA portfolio in accordance with East West Bank and US SBA policies and procedures.

As an East West Bank employee, you will be part of a growing and stable organization that provides career path development opportunities while serving a growing and profitable market.

Responsibilities

  • Monitor, review, and recommend servicing & liquidation action on the existing SBA 7a & 504 portfolio with accordance to SBA’s SOP 50 57 and Bank’s policy
  • Able to analyze financial data to support the risk rating and / or special loan requests
  • Support SBA team by following up on tickler items, delinquent property tax, insurance policy, etc. to be following the terms of the loan
  • Process loan sales according to the Bank’s procedure and instruction
  • Serves as first line of defense for loans by monitoring the SBA portfolio for signs of credit deterioration and take the necessary action to collect on past due loans
  • Prepare reports to inform SBA manager, credit supervision, and senior management on the status of the SBA portfolio
  • Assist with audits, guarantee purchase package and other special projects
  • Respond promptly to internal and external inquires
  • Cross-sell deposit, trade, treasury management, foreign exchange, private banking, asset management, and other services
  • Perform other duties as assign

Qualifications

  • 5 years+ commercial banking experience preferred
  • Bachelor’s degree required
  • In-depth knowledge of SBA SOP 50 57 Servicing and Liquidation
  • Good knowledge of the financial institution's commercial and consumer lending procedures
  • Demonstrate effective communication skills, teamwork oriented, take initiatives and a self-starter
  • Flexible and adaptable to a dynamic environment
  • Ability to work under pressure and meet deadlines
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
  • Strong work ethic and self-motivation
  • Strong verbal, written communication, and organizational skills 

Compensation

The base pay range for this position is USD $69,000.00/Yr. - USD $105,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

Average salary estimate

$87000 / YEARLY (est.)
min
max
$69000K
$105000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About SBA Portfolio Officer, UNAVAILABLE

Are you ready to take the next step in your career as an SBA Portfolio Officer with East West Bank in beautiful San Marino? Since 1973, East West Bank has been at the forefront of connecting communities with financial opportunities across the East and West, boasting more than 110 locations. In this exciting role, you’ll be pivotal in managing the risk of our SBA portfolio, working under the guidelines of both East West Bank and SBA policies. Your analytical skills will shine as you monitor and recommend actions on our existing SBA 7a and 504 portfolios, ensuring compliance and performance. You'll have the chance to support our team by addressing loan-related items, processing sales, and responding to internal inquiries. With over five years of experience in commercial banking and a solid understanding of SBA SOP 50 57, you’ll collaborate across various departments to enhance our portfolio's health while also cross-selling our comprehensive suite of financial services. Join us and contribute to our mission of empowering communities, while also growing your career. With a base pay range of $69,000 to $105,000, East West Bank is dedicated to recognizing and rewarding your talent and commitment as part of our vibrant team.

Frequently Asked Questions (FAQs) for SBA Portfolio Officer Role at UNAVAILABLE
What does an SBA Portfolio Officer at East West Bank do?

As an SBA Portfolio Officer at East West Bank, you manage the risk associated with the SBA loan portfolio. Your core responsibilities include monitoring existing loans, recommending servicing actions, analyzing financial data, managing delinquent accounts, and preparing detailed status reports for management. You'll ensure that we adhere to both East West Bank and SBA policies while supporting the team's efforts to maintain a profitable portfolio.

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What qualifications are needed for the SBA Portfolio Officer position at East West Bank?

To be successful as an SBA Portfolio Officer at East West Bank, candidates should have a Bachelor's degree and ideally over five years of experience in commercial banking. A strong understanding of SBA SOP 50 57 for servicing and liquidation is crucial, alongside effective communication skills, adaptability, and a self-starter attitude.

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How can I apply for the SBA Portfolio Officer position at East West Bank?

Interested candidates can apply for the SBA Portfolio Officer position at East West Bank by visiting the company's careers page. Ensure your resume highlights relevant experience in commercial banking, proficiency in financial analysis, and any background in SBA lending to enhance your application.

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What are the career advancement opportunities for an SBA Portfolio Officer at East West Bank?

East West Bank fosters career growth for its employees, including SBA Portfolio Officers. Opportunities for advancement may include progression into managerial roles, specialized positions within risk management, or transitioning to other areas such as commercial lending or credit analysis, depending on your interests and performance.

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What is the salary range for the SBA Portfolio Officer position at East West Bank?

The salary for the SBA Portfolio Officer role at East West Bank ranges from $69,000 to $105,000 per year, depending on your relevant experience, skills, and job-related knowledge. Compensation packages may also include benefits and performance incentives.

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Common Interview Questions for SBA Portfolio Officer
Can you describe your experience with SBA lending and how it relates to the role of an SBA Portfolio Officer?

When discussing your experience with SBA lending, make sure to highlight specific projects or cases you've handled. Explain your understanding of SBA 7a and 504 programs, and how your previous roles have prepared you for the risk management responsibilities at East West Bank.

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How do you manage your workload and ensure deadlines are met in a fast-paced environment?

To effectively manage your workload as an SBA Portfolio Officer, share your strategies for prioritization, utilizing tools for task management, and your ability to adapt to changing priorities while still delivering quality work on time.

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What financial analysis techniques do you use to assess loan performance?

Discuss your approach to financial analysis by mentioning specific ratios or metrics you evaluate, such as debt service coverage ratios or profitability indicators. This will show your analytical abilities and familiarity with loan performance assessment.

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Describe a time you identified a potential credit issue. How did you address it?

Share a detailed experience where you pinpointed a credit issue within a portfolio—be it due to delinquency or other factors—and outline the steps you took to mitigate risk. Focus on teamwork and communication with other departments too.

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How do you ensure compliance with SBA policies and procedures?

Explain how you stay updated on SBA policies and your process for ensuring compliance in all your work. You might mention regular training, seeking legal advice when needed, and maintaining meticulous documentation.

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How would you approach cross-selling additional services to clients?

Discuss your understanding of East West Bank's full range of services and provide examples of how you would identify client needs to successfully pitch additional products, demonstrating your communication skills and customer orientation.

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What tools or software do you use for risk management in your portfolio?

Mention specific software or tools like Excel for data analysis, CRM systems for client management, and any risk assessment tools. This shows your technical capabilities relevant to the position.

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What do you consider the most challenging aspect of being an SBA Portfolio Officer?

You might discuss the challenge of balancing risk management with business development opportunities and how you approach finding that equilibrium to support both the bank’s and clients' needs.

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How do you handle difficult conversations with clients regarding their loans?

It’s essential to show empathy and professionalism. Describe your approach to difficult conversations, emphasizing active listening and offering solutions that cater to both the client's and the bank's interests.

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What measures do you take to stay informed about industry trends affecting SBA lending?

Share ways you actively seek out industry news, attend webinars or workshops, and network with industry professionals to remain aware of trends and regulatory changes in SBA lending, which is crucial for an SBA Portfolio Officer.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 21, 2025

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