Store Supervisor - #390

A Store Supervisor at Sheetz in Kent is responsible for greeting customers warmly, ensuring high-quality food and beverage service, mentoring team members, managing inventory and merchandising, and maintaining cleanliness in the store and kitchen. They are essential in fostering a positive atmosphere and efficient workflow.

To apply for the Store Supervisor position at Sheetz, candidates must be at least 18 years old, possess strong multitasking abilities, and be capable of performing physical tasks, including lifting. A positive attitude and effective delegation skills are crucial for this role.

As a Store Supervisor at Sheetz, you can expect competitive salaries, quarterly bonuses based on company performance, full medical, vision, and dental insurance, 401k match, tuition reimbursement, and employee stock ownership opportunities, along with other unique perks like snack discounts!

Sheetz supports professional development by offering limitless growth opportunities, especially for Store Supervisors. This includes access to training programs, mentorship from experienced leaders, and tuition reimbursement for further education, ensuring employees can advance their careers.

Yes, Sheetz offers an additional $1.50 per hour for working night shifts from 10 PM to 6 AM as a Store Supervisor. This premium further enhances the compensation for those who take on evening responsibilities.

A successful Store Supervisor at Sheetz possesses strong leadership qualities, excellent communication skills, the ability to prioritize tasks efficiently, and a genuine desire to provide outstanding customer service.

To handle a conflict between team members, I would first listen to both sides of the story to understand the issue, facilitate a conversation between them to foster understanding, and provide guidance on conflict resolution techniques, all while maintaining a focus on team cohesion.

In my previous job, I went above and beyond for a customer by ensuring their specific order was prepared exactly as they wanted. I even followed up personally to check if they enjoyed it, which led to positive feedback and return visits.

During busy periods, I prioritize tasks by identifying immediate customer needs, delegating responsibilities to team members, and ensuring that store operations continue smoothly while maintaining customer satisfaction.

To ensure cleanliness and safety, I implement regular cleaning schedules, conduct safety checks, train team members on hygiene practices, and lead by example in maintaining an orderly environment.

I motivate my team by recognizing their achievements, setting clear goals, and fostering a supportive environment that encourages collaboration and open communication. Regular incentives and celebrations of successes also boost morale.

If a customer complains about a product, I would listen actively to their concerns, offer a solution such as a refund or replacement, and ensure the issue is addressed to prevent future occurrences, all while maintaining a positive rapport.

I would train a new team member by providing them with a comprehensive orientation, pairing them with experienced workers for hands-on practice, and regularly checking in to answer any questions and ensure they feel confident in their role.

Effective inventory management strategies include regularly reviewing stock levels, placing timely orders, training staff on product rotation, and using sales data to predict and plan for inventory needs ahead of time.

I want to work as a Store Supervisor at Sheetz because I admire the company’s commitment to employee development and customer satisfaction. I'm excited about the opportunity to lead a dynamic team and contribute to an energetic store environment.