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Data Center Manager

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

The Data Center Manager will oversee the operations of the Arlington Regional Data Center, ensuring high reliability and performance while managing a team dedicated to maintaining mission-critical systems.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Key responsibilities include ensuring above 99.999% uptime, managing vendor activities, overseeing the physical infrastructure, and coordinating a 24x7 staff team.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Strong leadership, vendor management, and experience with data center operations and critical infrastructure.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Preferred qualifications include a background in data center management and experience with electrical and mechanical systems.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: Fort Worth, Texas, USA

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: Not provided by employer. Typical compensation ranges for this position are between $100,000 - $140,000.



The Data Center Operations Manager is responsible for direct management of the staff providing services from the Arlington Regional Data Center. The Data Center Operations Manager will lead the data center team in maintaining high reliability and performance while keeping operating costs at a minimum. This data center supports mission-critical systems for all UT System institutions and must maintain better than 99.999% annual uptime.

This position is responsible for overseeing the operation of the mission-critical data center facility including:

  • Security systems
  • Access Control
  • Security video management
  • Stand-by diesel generators and related fuel systems,
  • 3 phase electrical systems (> 1 MVA) including:
  • switchgear
  • uninterruptible power supplies
  • power distribution units
  • Mechanical systems including:
  • computer room air handlers
  • chillers
  • pumps
  • Building automation systems
  • Data center infrastructure management systems

Many of above systems require regular-interval service and operational interaction via third-party service providers. In coordination with the Data Center Facilities Manager, this role provides front-line oversight of such vendor activities, coordinates and facilitates service interactions with the Data Center Team.

This role and the staff members it oversees are essential personnel, and as such requires diligent staff planning for uninterrupted staffing. Coverage is especially important during significant weather events and other availability-impacting issues.

  • Oversee all aspects of the data center’s critical physical infrastructure to ensure a better than 99.999% uptime
  • Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
  • Manage teams of 24×7 staff in all facets of their career
  • Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion
  • Coordinates daily with a multitude of customers and third-party vendors ensuring adherence to SLAs and OLAs
  • Effectively and efficiently manage the operations budget and expenditures
  • Respond to any issues within the data center and manage the investigation, mitigation, and recovery of the issue(s)
  • Additional duties as assigned
  • May work around standard office conditions
  • Repetitive use of a keyboard at a workstation
  • Requires occasional evening or weekend hours
  • Requires climbing stairs
  • Requires climbing ladders
  • May work around electrical and mechanical hazards.
  • Must be willing and able to work in all weather conditions.
  • 10% Travel

Average salary estimate

$120000 / YEARLY (est.)
min
max
$100000K
$140000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Data Center Manager, UT Dallas

As the Data Center Manager at a leading IT firm in Fort Worth, you'll be at the helm of our Arlington Regional Data Center, steering a dedicated team towards excellence in operations. Your mission? To ensure mission-critical systems run smoothly with an impressive uptime of above 99.999%. You’ll lead daily operations, manage vendor relationships, and oversee our physical infrastructure to keep it all running efficiently. Your expertise in data center operations, paired with your strong leadership skills, will be pivotal in developing a high-performing team that’s proactive and solution-oriented. However, it’s not just about managing; it’s about innovating. You’ll have opportunities to engage in exciting improvement projects that can enhance our service delivery and operational efficiency. Addressing issues swiftly and effectively, you’ll be the go-to person for problem-solving within the data center. You'll face challenges that require you to think on your feet, especially during adverse weather conditions or service disruptions. Plus, coordinating with diverse internal and external stakeholders will refine your communication and interpersonal skills. If you have a background in electrical and mechanical systems and a dedication to maintaining high standards in every task, we want you to bring your passion for data center management to our team. Join us in this pivotal role and help shape the future of our data services!

Frequently Asked Questions (FAQs) for Data Center Manager Role at UT Dallas
What are the primary responsibilities of the Data Center Manager at the Fort Worth location?

The Data Center Manager at our Fort Worth facility is tasked with ensuring that all operations within the Arlington Regional Data Center run seamlessly 24/7. Key responsibilities include maintaining an exceptional uptime of over 99.999%, managing vendor activities, overseeing physical infrastructure, and leading a dedicated team to uphold the highest quality standards of mission-critical systems. The manager will also engage in projects aimed at improving operations and efficiency, handling any operational issues that arise, and meticulously managing the budget related to data center operations.

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What qualifications are required for the Data Center Manager role in Fort Worth?

For the Data Center Manager position in Fort Worth, candidates should possess a strong foundation in data center management, complemented by experience in electrical and mechanical systems. The ideal candidate will have demonstrated leadership skills in a similar environment and a knack for problem-solving. Technical know-how in critical infrastructure operations is essential, along with skills in vendor management, and employee development to ensure a high-functioning team capable of sustaining critical services.

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What skills are important for a successful Data Center Manager at this Fort Worth company?

Success as a Data Center Manager in our Fort Worth facility hinges on a blend of strong leadership and technical skills. Critical skills include effective vendor management and in-depth knowledge of data center operations, particularly regarding critical infrastructure. Additionally, problem-solving capabilities and the ability to engage and motivate a team are essential. The role requires balancing operational efficiency with cost management while ensuring high customer service standards both internally and externally.

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How does the Data Center Manager ensure high reliability and performance of systems?

To ensure high reliability and performance, the Data Center Manager implements robust operational protocols and guidelines. This includes maintaining above 99.999% uptime through systematic monitoring of infrastructure systems, proactive issue resolution, and routine performance checks. Additionally, they actively manage vendor contracts to ensure service level agreements are met, oversee staff performance to foster reliability, and engage in continuous improvement projects aimed at optimizing operations.

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What kind of team will the Data Center Manager be leading in Fort Worth?

The Data Center Manager in Fort Worth will lead a committed team of industry professionals who provide around-the-clock data center support. This includes staffing a 24x7 operational team responsible for maintaining the data center's reliability and performance. The role requires managing team dynamics, enhancing skill sets, and motivating team members to ensure they operate effectively under pressure, especially during critical situations or emergencies.

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Common Interview Questions for Data Center Manager
What methods do you use to ensure high operational uptime in a data center?

To ensure high operational uptime, I focus on rigorous monitoring of all systems, implementing preventative maintenance schedules, and having contingency plans in place for potential failures. I believe in continuous training for the team, ensuring everyone knows their roles during an incident, and maintaining open communication with vendors for timely repairs and replacements.

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How do you handle challenges that arise during critical operational hours?

When challenges arise during critical operational hours, I remain calm and methodical. Firstly, I assess the situation and gather my team for input. I prioritize immediate issues impacting uptime and categorize them based on severity. After immediate concerns are resolved, I conduct a post-mortem analysis to prevent future occurrences.

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Can you describe your experience in managing vendor relationships?

My experience in managing vendor relationships includes establishing clear communication channels and service level agreements to ensure accountability. I regularly hold performance review meetings to discuss accomplishments, issues, and areas for improvement, which fosters a collaborative environment that ensures timely deliverables.

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What tools do you use for data center management?

I typically utilize infrastructure management software to monitor environmental conditions, power usage, and system performance. Tools that allow for real-time analytics and dashboards are essential. Additionally, ticketing systems help manage maintenance requests efficiently while recording historical data for future reference.

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How do you prioritize workloads in a data center environment?

I prioritize workloads based on urgency and impact on operations. Critical maintenance tasks and those that directly affect uptime take precedence. I utilize a project management framework to map out tasks, allocate resources accordingly, and ensure that less urgent tasks are also tracked and addressed in a timely manner.

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What strategies do you utilize to motivate your data center staff?

To motivate my data center staff, I ensure that they are recognized for their contributions, both big and small. I also encourage professional development through training opportunities and individual goal setting. Regular team meetings promote open dialogue where ideas and concerns can be freely expressed, and I emphasize the importance of teamwork in our success.

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How do you ensure compliance with industry standards in a data center environment?

Ensuring compliance with industry standards involves staying updated on regulations and best practices. I implement regular audits and checklists, conduct staff training sessions on compliance requirements, and utilize tools that assist in maintaining documentation and reporting standards that meet industry expectations.

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What experience do you have with data center facility design and operation?

I have experience in both designing and operating data center facilities. This includes understanding the layout for optimal airflow, electrical installations, and redundancy setups. My operational experience ensures I can effectively manage the facility post-design, focusing on uptime and efficiency in day-to-day operations.

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How do you approach budgeting for a data center?

My approach to budgeting is comprehensive; I analyze historical expenses to forecast future needs. I prioritize allocation for critical systems and maintenance, while also seeking opportunities for cost-saving efficiencies. Keeping communication open with my team allows us to collaboratively propose budget adjustments as necessary for unforeseen circumstances.

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What steps would you take to improve team performance in the data center?

To improve team performance, I would first assess the current performance metrics and gather feedback from team members. Based on this evaluation, I would implement targeted training programs, encourage team-building activities to boost morale, and set clear performance goals with incentives to promote engagement and accountability.

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Full-time, on-site
DATE POSTED
April 20, 2025

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